8.4
Very Good

From 2,628 reviews

Provided by travelers on
Cleanliness

8.5

Room Comfort

8.4

Meal

8.4

Location

8.5

Service and Facilites

8.5

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Staff Friendliness (24)
Room Space (21)
Bedroom (21)
Ambiance (19)
Accessibility (16)
Bathroom (16)
Hotel Area (16)
Taste (15)
Variety (15)
Check-in/out Time (14)
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Traveler Reviews Hotel Santika Bangka

Number of reviews per page
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40
Customer reviews
r***y
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8.2

/10

Reviewed 6 day(s) ago

The hotel is old but still clean.
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Nanang M. S.
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Business
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10.0

/10

Reviewed 1 week(s) ago

Comfortable, Santika is always the best.
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A***i
icon-origin-TRAVELOKA

10.0

/10

Reviewed 2 week(s) ago

It was a pleasant stay here. We checked out early, requested an earlier breakfast. The food was bread and fruit. In the future, you can add fried rice like other hotels I have visited. Thank you.
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1 people find it helpful

Accommodation's Reply
16 Apr 2025
Dear Sir/Madam, Thank you for your positive review. We are pleased to know that you enjoyed your stay at Hotel Santika Bangka. Regarding the breakfast menu, your suggestions regarding menu choices such as fried rice will be conveyed to the relevant team as material for future evaluation. We greatly appreciate your trust in returning to stay at Hotel Santika Bangka. We will continue to strive to provide the best service and look forward to welcoming you back on your next visit. Warm regards, Hotel Santika Bangka Management
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N***a
icon-Leisure
Leisure
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9.1

/10

Reviewed 3 week(s) ago

Hotel staff, maybe if they were a little friendlier, maybe they would smile more, it would be fun🙏
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Accommodation's Reply
16 Apr 2025
Dear Sir/Madam, We apologize for the inconvenience. We appreciate your feedback regarding the friendliness of our staff. This is an important concern for us, and we will conduct further evaluation and training so that smiles and friendliness are part of our service at all times. We look forward to welcoming you back with a pleasant stay experience. Thank you for your advice and trust in us. Warm regards, Hotel Santika Bangka Management
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A***a
icon-Leisure
Leisure
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10.0

/10

Reviewed 3 week(s) ago

The best hotel in Pangal Pinang
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Accommodation's Reply
16 Apr 2025
Dear Sir/Madam, Thank you for your positive review. We are pleased to hear that Hotel Santika Bangka has been named the best hotel in Pangkapinang by you. We greatly appreciate your trust in staying at Hotel Santika Bangka. We will continue to strive to provide the best service and look forward to welcoming you back on your next visit. Warm regards, Hotel Santika Bangka Management
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A***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 3 week(s) ago

Recommended hotels in Pangkal Pinang
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Accommodation's Reply
16 Apr 2025
Dear Sir/Madam, Thank you for your positive review. We are very pleased to know that Hotel Santika Bangka is recommended for you when visiting Pangkalpinang. We greatly appreciate your trust to return to stay at Hotel Santika Bangka. We will continue to strive to provide the best service and look forward to welcoming you back on your next visit. Warm regards, Hotel Santika Bangka Management
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Y***I
icon-origin-TRAVELOKA

6.2

/10

Reviewed 3 week(s) ago

Very disappointed, because the room was not as ordered, the one ordered had a balcony but I got one without a balcony, even though I had booked it 1 day in advance.
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Accommodation's Reply
16 Apr 2025
Dear Sir/Madam, We apologize for the inconvenience related to the mismatch of the room received. We will review the reservation process and room allocation so that similar incidents do not happen again in the future. If there is anything else you would like to convey, please contact us directly. We look forward to welcoming you back with a better experience in the future. Warm regards, Hotel Santika Bangka Management
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M***a
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Staycation
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10.0

/10

Reviewed 4 week(s) ago

everything is really satisfying, very friendly service, good facilities, no damage at all. Overall breakfast is delicious
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Accommodation's Reply
16 Apr 2025
Dear Sir/Madam, Thank you for your positive review. We are very pleased to know that you are satisfied with our service, facilities, and breakfast. We greatly appreciate your trust in returning to stay at Hotel Santika Bangka. We will continue to strive to provide the best service and look forward to welcoming you back on your next visit. Warm regards, Hotel Santika Bangka Management
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C***a
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Leisure
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9.7

/10

Reviewed 4 week(s) ago

If the fish pond was cleaned and rearranged, it would definitely be cooler.
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Accommodation's Reply
16 Apr 2025
Dear Sir/Madam, Thank you for staying at Hotel Santika Bangka and sharing your experience. Regarding the fish pond, we will immediately forward your suggestions regarding cleanliness and rearrangement to the relevant team for follow-up. We greatly appreciate your trust in staying at Hotel Santika Bangka again. We will continue to strive to provide the best service and look forward to welcoming you back on your next visit. Warm regards, Hotel Santika Bangka Management
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A***i
icon-origin-TRAVELOKA

8.5

/10

Reviewed 10 week(s) ago

Thank you very much for your good and comfortable service.
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1 people find it helpful

Accommodation's Reply
27 Feb 2025
Dear Sir/Madam, Thank you for choosing Hotel Santika Bangka as your accommodation when visiting Bangka Pangkal Pinang, we really appreciate the time you have given to our Hotel with your stay experience. We will continue to improve our services to our valuable guests and we hope for your return to Hotel Santika Bangka. Thank you. Management
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M***i
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Staycation
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10.0

/10

Reviewed 13 week(s) ago

very comfortable and clean......
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Accommodation's Reply
03 Feb 2025
Dear Sir/Madam, Thank you for choosing Hotel Santika Bangka as your accommodation when visiting Bangka Pangkal Pinang, we really appreciate the time you have given to our Hotel with your stay experience. We will continue to improve our services to our valuable guests and we hope for your return to Hotel Santika Bangka. Thank you. Management
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Ferdiansyah
icon-Staycation
Staycation
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9.7

/10

Reviewed 15 week(s) ago

The check in and check out process is easy, not too long to wait. The room is ordinary, but neat and always cleaned every day
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Accommodation's Reply
17 Jan 2025
To: Mr. Ferdiansyah, Thank you for choosing Hotel Santika Bangka as your accommodation when visiting Bangka Pangkal Pinang, we really appreciate the time you have given to our Hotel with your stay experience. We will continue to improve our services to our valuable guests and we hope for your return visit to Hotel Santika Bangka. Thank you. Management.
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Halimatussakdiah T.
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10.0

/10

Reviewed 15 week(s) ago

The hotel is clean, comfortable, the food is delicious, the location is strategic
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Accommodation's Reply
17 Jan 2025
To: Mrs. Halimatussakdiah T., Thank you for choosing Hotel Santika Bangka as your accommodation when visiting Bangka Pangkal Pinang, we really appreciate the time you have given to our Hotel with your stay experience. We will continue to improve our services to our valuable guests and we hope for your return to Hotel Santika Bangka. Thank you. Management
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R***i
icon-Staycation
Staycation
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10.0

/10

Reviewed 15 week(s) ago

This is the largest room with a lower price compared to other hotels... breakfast is provided... the bathroom is very spacious... but unfortunately the water drainage in the bathroom is very slow, so the water stagnates for quite a long time...
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1 people find it helpful

Accommodation's Reply
17 Jan 2025
Dear Sir/Madam, first of all we would like to thank you for choosing Hotel Santika Bangka as your accommodation during your visit to Pangkal Pinang, Bangka. However, the Hotel Management sincerely apologizes for the uncomfortable stay experience. This has become a serious concern for the Hotel Management, and is in the process of taking action to avoid the same thing happening again to the Hotel's valued guests. Hopefully our apology for the unpleasant experience can be well received by you, and this is a very valuable input and an asset for us to be able to further improve and enhance the Hotel's services for our valued guests. It is an honor for us to continue to be able to serve you by staying again at our Hotel, and we look forward to your next visit to Hotel Santika Bangka. Thank you, Management.
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s***o
icon-Leisure
Leisure
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10.0

/10

Reviewed 16 week(s) ago

Overall the hotel is okay, close to the airport and easy access to the city center.
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Accommodation's Reply
07 Jan 2025
Dear Sir/Madam, Thank you for choosing Hotel Santika Bangka as your accommodation when visiting Bangka Pangkal Pinang, we really appreciate the time you have given to our Hotel with your stay experience. We will continue to improve our services to our valuable guests and we hope for your return to Hotel Santika Bangka. Thank you. Management.
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H***o
icon-origin-TRAVELOKA

8.5

/10

Reviewed 16 week(s) ago

Affordable prices according to the facilities we need
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Accommodation's Reply
06 Jan 2025
Dear Sir/Madam, Thank you for choosing Hotel Santika Bangka as your accommodation when visiting Bangka Pangkal Pinang, we really appreciate the time you have given to our Hotel with your stay experience. We will continue to improve our services to our valuable guests and we hope for your return to Hotel Santika Bangka. Thank you. Management.
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y***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA

8.5

/10

Reviewed 17 week(s) ago

My child felt comfortable while staying at this hotel
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1 people find it helpful

Accommodation's Reply
06 Jan 2025
Dear Sir/Madam, Thank you for choosing Hotel Santika Bangka as your accommodation when visiting Bangka Pangkal Pinang, we really appreciate the time you have given to our Hotel with your stay experience. We will continue to improve our services to our valuable guests and we hope for your return to Hotel Santika Bangka. Thank you. Management.
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Hendy K.
icon-origin-TRAVELOKA

8.5

/10

Reviewed 17 week(s) ago

If there is a complaint, resolve it quickly.
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Accommodation's Reply
06 Jan 2025
To: Mr. Hendy to., Thank you for choosing Hotel Santika Bangka as your accommodation when visiting Bangka Pangkal Pinang, we really appreciate the time you have given to our Hotel with your stay experience. We will continue to improve our services to our valuable guests and we hope for your return visit to Hotel Santika Bangka. Thank you. Management.
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FAJAR S.
icon-origin-TRAVELOKA

10.0

/10

Reviewed 18 week(s) ago

The hotel is special, the location is very strategic, comfortable, clean and the food is all delicious.
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Dwi E. I.
icon-Business
Business
icon-origin-TRAVELOKA

10.0

/10

Reviewed 21 week(s) ago

No need to hesitate to stay at Hotel Santika, this time stay with a free upgrade to a large room, so it's more comfortable 🤩💕
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1 people find it helpful

Accommodation's Reply
02 Dec 2024
To: Mr. Dwi E. I, Thank you for choosing Hotel Santika Bangka as your accommodation when visiting Bangka Pangkal Pinang, we really appreciate the time you have given to our Hotel with your stay experience. We will continue to improve our services to our valuable guests and we hope for your return visit to Hotel Santika Bangka. Thank you. Management.
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Number of reviews per page
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