Overall Ratings & Reviews Delonix Hotel Karawang

Dear Randy W, Thank you for being a loyal guest of Delonix since 2020 and for sharing such a wonderful review! We are truly grateful for your continued trust and support. We’re delighted to hear that you enjoy our warm hospitality, delicious breakfast, and tranquil atmosphere—perfect for a relaxing staycation. It’s also great to know that you appreciate our spacious Ofuro with sauna facilities. We're especially happy that our 24-hour stay promotion made your experience even more enjoyable! Your kind words motivate us to keep providing the best service for all our guests. We look forward to welcoming you back for another relaxing stay soon! Best regards, S. Adi Saputra Executive Assistant Manager

Dear Ramaresky, Thank you for sharing your feedback. We appreciate your honest input regarding the variety and taste of our food. Your comments are valuable, and we will take them into consideration as we strive to improve our dining experience. We hope to have the opportunity to welcome you again and provide a better experience in the future. Best regards, S, Adi Saputra Executive Assistant Manager

Dear m***a, Thank you for your valuable feedback! We appreciate your thoughts and we're glad you found our facilities well-maintained. Your suggestions regarding the hair dryer quality and handrail installation near the bathtub are very helpful, and we will share them with our team for improvement. We truly appreciate your support and look forward to welcoming you back for an even better experience! Best regards, S. Adi Saputra Executive Assistant Manager

Dear Evi R, Thank you for your kind review! We're happy to hear that you enjoyed our clean and spacious hotel, friendly staff, and the relaxing outdoor scenery. We appreciate your feedback on breakfast variety and will work on improving it. Looking forward to welcoming you back soon at Delonix Hotel Karawang! Best regards, S. Adi Saputra Executive Assistant Manager

Dear Guest, Thank you for your kind feedback! We're glad to hear that you enjoyed our facilities and rooms. We appreciate your suggestion regarding breakfast variety and will review it for improvement. We look forward to welcoming you back for an even better experience. Best regards, S. Adi Saputra Executive Assistant Manager

Dear B***i, Thank you for your valuable feedback. We truly appreciate your concern for the comfort and experience in our onsen area. We sincerely apologize for the inconvenience and will immediately improve supervision and provide clearer guidance. Your feedback is very important to us as we strive to enhance our service quality. We look forward to welcoming you back for a more comfortable and enjoyable experience. Kind regards, S. Adi Saputra Executive Assistant Manager

Dear Pak Iqbal, Thank you very much for sharing such a heartfelt review. We are truly honored to know that your stay at Delonix Hotel Karawang left a lasting impression on you and your family. It means a lot to us, especially knowing that you rarely leave reviews. We are delighted to hear that you enjoyed our warm and friendly service. Your kind words will surely motivate our team to continue providing exceptional experiences for all our guests. We look forward to welcoming you and your family back for another memorable stay in the near future. Warm regards, S. Adi Saputra Executive Assistant Manager

Dear U***i, Thank you for taking the time to share your wonderful review. We are delighted to hear that you enjoyed our warm and friendly service, as well as our comfortable and well-equipped rooms. It’s truly an honor to welcome you back for the second time, and we’re glad to know you always have a pleasant stay with us. We look forward to welcoming you back for another memorable experience at Delonix Hotel Karawang. Warm regards, S. Adi Saputra Executive Assistant Manager

Dear Mr. p***i, Thank you for your feedback! We sincerely apologize for the room assignment not meeting your expectations. Your feedback is valuable, and we will do our best to ensure a better room experience on your next stay. We’re glad you enjoyed the miso soup at our breakfast buffet and appreciated our friendly staff. We look forward to welcoming you back and providing an even better experience! Warm regards, S. Adi Saputra Executive Assistant Manager

Dear Y***y, Thank you for your kind review! We’re glad to hear you enjoyed our spacious and clean rooms, as well as the bath bomb in the bathroom. It’s also wonderful to know that our staff’s friendliness made a positive impression on you. We appreciate your feedback regarding the lighting in the breakfast area and will definitely look into improving it for a better dining experience. We look forward to welcoming you back for an even more enjoyable stay! Warm regards, S. Adi Saputra Executive Assistant Manager

Dear Rika M, Thank you for your amazing review! We’re very pleased to hear that you enjoyed our strategic location near the Karawang Barat toll gate and found our atmosphere perfect for relaxation. It’s wonderful to know you appreciated the variety of activities, our friendly staff, and our family-friendly services. We’re also glad you enjoyed our breakfast selections with fresh fruits and vegetables. We look forward to welcoming you back to Delonix Hotel Karawang for another pleasant stay at Delonix Hotel! Warm regards, S. Adi Saputra Executive Assistant Manager

Dear F***X, Thank you for your wonderful review! We’re delighted to hear that you enjoyed the peaceful atmosphere away from the city crowd and appreciated our warm and friendly service. It’s an honor to be your family’s recommended hotel. We look forward to welcoming you and your family back for another memorable stay at Delonix Hotel Karawang ! Warm regards, S. Adi Saputra Executive Assistant Manager

Dear Tita A, Thank you for your wonderful review! We’re delighted to hear that you had an enjoyable staycation with your family. It’s great to know you enjoyed cycling and swimming together. We look forward to welcoming you and your family back to Delonix Hotel Karawang for more memorable moments! Warm regards, S. Adi Saputra Executive Assistant Manager