Dear Valued Guest. Thank you for your positive review! We are glad to hear that you enjoyed the friendly service from our team, Guest satisfaction and comfort are always our priority. Regarding the elevator, we do not have one, sir/madam, because our concept is a resort landscape, but we welcome your input as our evaluation material in the future. If there is anything else we can do to make your next visit more enjoyable, please do not hesitate to let us know. We look forward to welcoming you back to our hotel in the near future! Sincerely, Agil Ardiansyah. General Manager.