8.0
Very Good
From 1,003 reviews
Provided by travelers on
Cleanliness
8.1
Room Comfort
8.1
Meal
7.8
Location
8.4
Service and Facilites
8.1
People often mention about Hotel Prima Makassar
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Distance to City Center (5)
Surroundings (3)
Accessibility (3)
Staff Friendliness (3)
Ambiance (3)
Bathroom (3)
Taste (3)
Activity Option (2)
Check-in/out Time (2)
Bedroom (2)
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Traveler Reviews Hotel Prima Makassar
Number of reviews per page
20
40
Customer reviews
AR
ANDI R.
9.7
/10
Reviewed 1 day(s) ago
The hotel staff is friendly, the room is okay, clean and comfortable. It's just that the WiFi is not good on the second floor. It's only good in the hotel lobby. Hopefully it will be better in the future
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Accommodation's Reply
25 Apr 2025
Dear guest. Thank you for choosing Hotel Prima as your accommodation of choice. We welcome your suggestions as input. We continue to strive to improve the quality for your better stay experience. We look forward to your next visit. Regards. Hotel Prima Makassar
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Matheus M. S. A. T. I.
Transit
8.5
/10
Reviewed 4 week(s) ago
Breakfast is limited, please improve.
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1 people find it helpful
Accommodation's Reply
03 Apr 2025
Dear Guest, thank you for using Hotel Prima as your accommodation of choice. Thank you for your feedback, we will always try to continue to improve ourselves for the comfort of our guests. We look forward to your next visit. Greetings from Hotel Prima Makassar
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SB
Syamsul B.
Staycation
8.5
/10
Reviewed 7 week(s) ago
Everything is worth the price. But if possible please improve the service in the TV network to have more channels.
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1 people find it helpful
Accommodation's Reply
21 Mar 2025
Dear guest, thank you for using the Prima Hotel accommodation service, we look forward to your next visit. Thank you for your suggestions and input, we continue to strive to do our best for your comfort while staying at the Prima Hotel Makassar. Thank you
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S***t
9.7
/10
Reviewed 14 week(s) ago
Close to Ratu Indah Mall, good service
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Accommodation's Reply
21 Jan 2025
Dear guest, thank you for staying at Hotel Prima Makassar, we look forward to your next visit.
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GA
Gaby A.
8.5
/10
Reviewed 28 week(s) ago
The rooms are clean, but how many times have I found a room where the AC wasn't cold enough?
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1 people find it helpful
C***N
Business
10.0
/10
Reviewed 31 week(s) ago
Hotel in the city center of Makassar, spacious parking, very suitable for business trips with good accommodation at affordable prices.
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1 people find it helpful
Dh
Dunia h.
6.5
/10
Reviewed 36 week(s) ago
I am not satisfied with the service, how come they didn't provide sandals because I ordered them through a travel agency? Basically, maybe this is a temporary stay and I will stay here.
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7 people find it helpful
Dh
Dunia h.
6.8
/10
Reviewed 36 week(s) ago
The staff was a bit rude, the worst service ever, yes, we were not given hotel slippers so we were barefoot in the room, the first and last time I came here.
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1 people find it helpful
A***y
Business
9.4
/10
Reviewed 41 week(s) ago
City center location, near MARI, lots of food around the hotel.
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2 people find it helpful
S***n
Transit
5.0
/10
Reviewed 43 week(s) ago
The reception staff named Indah is very impolite, other staff are safe, please give them training to smile and be polite.
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5 people find it helpful
M***d
8.5
/10
Reviewed 49 week(s) ago
Strategic clean friendly service.
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2 people find it helpful
i***s
Staycation
6.2
/10
Reviewed 52 week(s) ago
Not satisfied, the hot water doesn't work & there is no water kettle.
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2 people find it helpful
i***s
Staycation
6.3
/10
Reviewed 52 week(s) ago
Stayed for 2 days but the hot water only ran for a day even though I was carrying a baby so it was impossible to take a cold shower & there was no kettle in the room.
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2 people find it helpful
Accommodation's Reply
24 Apr 2024
Dear guest, thank you for the review. Sorry for your inconvenience during your stay. We will pay attention and make improvements, so that in the future the same problem does not occur again. For this reason, we ask for your cooperation in immediately contacting the staff if there are any problems during your next stay. Regards.
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Ibnu Hajar
8.5
/10
Reviewed 61 week(s) ago
Pelayanan bgus, security dan karyawannya ramah banget. Kebersihan kamar dan toilet bersih.
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Aswar K.
9.7
/10
Reviewed 65 week(s) ago
Bagus banget. Luas sekali. Bersih.
1 people find it helpful
Irwinsyah Inayah
6.0
/10
Reviewed 67 week(s) ago
Stafnya sangat tidak ramah. Atas nama Indah. Kami ijin mau late checkout jam 12.30 saja tidak bisa. Padahal di hotel-hotel yang lain bahkan bisa late checkout sampai jam 13.00.
2 people find it helpful
mahyuddin
6.0
/10
Reviewed 67 week(s) ago
Celana tertinggal di kamar tidak ditemukan. Kessal jadinya.
1 people find it helpful
A
Albar
6.0
/10
Reviewed 69 week(s) ago
Agak suram hotelnya, mana bau
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YS
Yunitha S.
6.0
/10
Reviewed 69 week(s) ago
Receptiont sangat judes! Tidak ramah.
1 people find it helpful
cm
cambang m.
9.7
/10
Reviewed 72 week(s) ago
Comfortable and clean, just delicious.
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1 people find it helpful
Accommodation's Reply
13 Dec 2023
Thank you guests. Happy if you had a pleasant experience while staying at Hotel Prima. We are waiting for your return. Regards.
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Number of reviews per page
20
40
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