8.2
Very Good

From 5,094 reviews

Provided by travelers on
Cleanliness

8.3

Room Comfort

8.3

Meal

8.2

Location

8.4

Service and Facilites

8.2

People often mention about HW Hotel Padang
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Ambiance (54)
Staff Friendliness (50)
Distance to City Center (45)
Bedroom (41)
Hotel Area (36)
Room Space (35)
Taste (35)
Accessibility (31)
Surroundings (30)
Bathroom (29)
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Traveler Reviews HW Hotel Padang

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40
Customer reviews
F***o
icon-origin-TRAVELOKA

6.4

/10

Reviewed 5 day(s) ago

For the future goodness Hopefully it will be better
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Guest
icon-Business
Business
icon-origin-TRAVELOKA

10.0

/10

Reviewed 5 day(s) ago

Very very satisfied staying here, close to the city center and the sea. Okay, please try it if you are on vacation in Padang.
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Accommodation's Reply
25 Apr 2025
Dear Sir/Madam, Thank you for choosing hw hotel as your accommodation in Padang. Glad to know that you had a memorable experience during your stay. We appreciate your recommendations regarding various aspects of hw hotel Padang. We have conveyed this feedback to the team and it is very motivating to continue improving the quality of service and hotel facilities. Best regards. Yan Eka Putra. General Manager.
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D***D
icon-origin-TRAVELOKA

5.7

/10

Reviewed 6 day(s) ago

Ordered a non-smoking room but got a smoking room, hot AC, snappy receptionist. There are many better hotels than this in Padang. Will never come here again.
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M***a
icon-origin-TRAVELOKA

10.0

/10

Reviewed 1 week(s) ago

the room is comfortable..close to the beach..
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Accommodation's Reply
25 Apr 2025
Dear Sir/Madam, Thank you for choosing hw hotel as your accommodation in Padang. Glad to know that you had a memorable experience during your stay. We appreciate your recommendations regarding various aspects of hw hotel Padang. We have conveyed this feedback to the team and it is very motivating to continue improving the quality of service and hotel facilities. Best regards. Yan Eka Putra. General Manager.
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S***a
icon-origin-TRAVELOKA

8.8

/10

Reviewed 1 week(s) ago

Fun and exciting. The service is also friendly and satisfying. If you want to find dinner, just walk. There is pecel ayam around the hotel and it is very delicious.
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Accommodation's Reply
22 Apr 2025
Dear Sir/Madam, Thank you for choosing hw hotel as your accommodation in Padang. Glad to know that you had a memorable experience during your stay. We appreciate your recommendations regarding various aspects of hw hotel Padang. We have conveyed this feedback to the team and it is very motivating to continue improving the quality of service and hotel facilities. Best regards. Yan Eka Putra. General Manager.
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PRADEN K. S. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

6.4

/10

Reviewed 1 week(s) ago

Hotel rooms cannot be extended even if we request it at check-in.
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W***d
icon-Business
Business
icon-origin-TRAVELOKA

9.3

/10

Reviewed 1 week(s) ago

definitely if you take the cheapest one facing the wall it's not clear. so if you expect to face the beach buy the expensive one. about the food there is no variety but the staff is quick to change the food ingredients which are a bit stale (coconut milk porridge)
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1 people find it helpful

Accommodation's Reply
22 Apr 2025
Dear Sir/Madam, Thank you for choosing hw hotel as your accommodation in Padang. Glad to know that you had a memorable experience during your stay. We appreciate your recommendations regarding various aspects of hw hotel Padang. We have conveyed this feedback to the team and it is very motivating to continue improving the quality of service and hotel facilities. Best regards. Yan Eka Putra. General Manager.
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H***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA

9.4

/10

Reviewed 2 week(s) ago

Continue to improve services and inadequate parking areas.
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Accommodation's Reply
22 Apr 2025
Dear Sir/Madam, Thank you for choosing hw hotel as your accommodation in Padang. Glad to know that you had a memorable experience during your stay. We appreciate your recommendations regarding various aspects of hw hotel Padang. We have conveyed this feedback to the team and it is very motivating to continue improving the quality of service and hotel facilities. Best regards. Yan Eka Putra. General Manager.
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Arif F.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

8.8

/10

Reviewed 3 week(s) ago

overall good, the hotel is quite clean. the only problem is when you want to check in, you have to wait a long time from asking for your ID card to the check in process for more than half an hour. and there are no towels and mats in the room. asked repeatedly, finally got them after almost 2 hours. there is construction or renovation of the hotel on the side or top. the sound of hitting and hammering is quite disturbing from morning to evening. the employees are friendly.
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1 people find it helpful

Accommodation's Reply
22 Apr 2025
Dear Sir/Madam, Thank you for choosing hw hotel as your accommodation in Padang. Glad to know that you had a memorable experience during your stay. We appreciate your recommendations regarding various aspects of hw hotel Padang. We have conveyed this feedback to the team and it is very motivating to continue improving the quality of service and hotel facilities. Best regards. Yan Eka Putra. General Manager.
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D***n
icon-origin-TRAVELOKA

9.1

/10

Reviewed 3 week(s) ago

Close to tourist destinations and affordable
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1 people find it helpful

Accommodation's Reply
22 Apr 2025
Dear Sir/Madam, Thank you for choosing hw hotel as your accommodation in Padang. Glad to know that you had a memorable experience during your stay. We appreciate your recommendations regarding various aspects of hw hotel Padang. We have conveyed this feedback to the team and it is very motivating to continue improving the quality of service and hotel facilities. Best regards. Yan Eka Putra. General Manager.
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tisa p. p.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

8.5

/10

Reviewed 3 week(s) ago

It would be better if the app had a choice of smoking or non-smoking rooms. Don't just go by the availability of check-in time. Because not everyone can tolerate the smell of a smoking room. Alhamdulillah, the receptionist was willing to help find a solution.
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Accommodation's Reply
22 Apr 2025
Dear Sir/Madam, Thank you for choosing hw hotel as your accommodation in Padang. Glad to know that you had a memorable experience during your stay. We appreciate your recommendations regarding various aspects of hw hotel Padang. We have conveyed this feedback to the team and it is very motivating to continue improving the quality of service and hotel facilities. Best regards. Yan Eka Putra. General Manager.
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MARPIUS
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 3 week(s) ago

can be recommended
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Accommodation's Reply
22 Apr 2025
Dear Sir/Madam, Thank you for choosing hw hotel as your accommodation in Padang. Glad to know that you had a memorable experience during your stay. We appreciate your recommendations regarding various aspects of hw hotel Padang. We have conveyed this feedback to the team and it is very motivating to continue improving the quality of service and hotel facilities. Best regards. Yan Eka Putra. General Manager.
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P***y
icon-origin-TRAVELOKA

6.0

/10

Reviewed 3 week(s) ago

It turned out we got a smoking room, even though we brought a toddler, the receptionist said we couldn't change the room because the application didn't request a non-smoking room, even though we often book other hotels that never request no smoking, later when checking in, the hotel asked us if we wanted a smoking/non-smoking room.... the room was quite spacious but had minimal facilities in the room, hard pillows, towels were a bit smelly, the room was not soundproof, from the 3rd floor you could still hear the parking attendant from below, the hotel concept was old-fashioned, the tap water smelled of earth, enough this is the first and last time I stay here... the only plus is the location near Padang beach
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1 people find it helpful

D***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA

8.5

/10

Reviewed 4 week(s) ago

Close to the beach, the hotel is clean, there is a swimming pool and the breakfast is good, but the AC is not cold enough. Thank you.
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Accommodation's Reply
07 Apr 2025
Dear Sir/Madam, Thank you for choosing hw hotel as your accommodation in Padang. Glad to know that you had a memorable experience during your stay. We appreciate your recommendations regarding various aspects of hw hotel Padang. We have conveyed this feedback to the team and it is very motivating to continue improving the quality of service and hotel facilities. Best regards. Yan Eka Putra. General Manager.
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R***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA

8.4

/10

Reviewed 4 week(s) ago

A little disappointed because when checking out, you have to wait for the hotel to check your room. Unlike other hotels, hand over the key and leave the hotel lobby.
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1 people find it helpful

Accommodation's Reply
07 Apr 2025
Dear Sir/Madam, Thank you for choosing hw hotel as your accommodation in Padang. Glad to know that you had a memorable experience during your stay. We appreciate your recommendations regarding various aspects of hw hotel Padang. We have conveyed this feedback to the team and it is very motivating to continue improving the quality of service and hotel facilities. Best regards. Yan Eka Putra. General Manager.
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N***a
icon-origin-TRAVELOKA

10.0

/10

Reviewed 4 week(s) ago

nice, the room is very spacious even though the TV channels are not yet smart TV
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2 people find it helpful

Accommodation's Reply
07 Apr 2025
Dear Sir/Madam, Thank you for choosing hw hotel as your accommodation in Padang. Glad to know that you had a memorable experience during your stay. We appreciate your recommendations regarding various aspects of hw hotel Padang. We have conveyed this feedback to the team and it is very motivating to continue improving the quality of service and hotel facilities. Best regards. Yan Eka Putra. General Manager.
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M***d
icon-Staycation
Staycation
icon-origin-TRAVELOKA

9.4

/10

Reviewed 4 week(s) ago

Nice hotel in the area near the beach, comfortable and affordable.

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Accommodation's Reply
02 Apr 2025
Dear Sir/Madam, Thank you for choosing hw hotel as your accommodation in Padang. Glad to know that you had a memorable experience during your stay. We appreciate your recommendations regarding various aspects of hw hotel Padang. We have conveyed this feedback to the team and it is very motivating to continue improving the quality of service and hotel facilities. Best regards. Yan Eka Putra. General Manager.
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N***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 4 week(s) ago

The food in the restaurant is really delicious, I didn't expect it to be that delicious, and the rooms and staff are really, really great.
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Accommodation's Reply
02 Apr 2025
Dear Sir/Madam, Thank you for choosing hw hotel as your accommodation in Padang. Glad to know that you had a memorable experience during your stay. We appreciate your recommendations regarding various aspects of hw hotel Padang. We have conveyed this feedback to the team and it is very motivating to continue improving the quality of service and hotel facilities. Best regards. Yan Eka Putra. General Manager.
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S***i
icon-origin-TRAVELOKA

9.4

/10

Reviewed 5 week(s) ago

I left my charger behind but when I asked for it, it wasn't there, that's all, the rest is good, maybe it's because of my negligence too
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Accommodation's Reply
02 Apr 2025
Dear Sir/Madam, Thank you for choosing hw hotel as your accommodation in Padang. Glad to know that you had a memorable experience during your stay. We appreciate your recommendations regarding various aspects of hw hotel Padang. We have conveyed this feedback to the team and it is very motivating to continue improving the quality of service and hotel facilities. Best regards. Yan Eka Putra. General Manager.
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M***a
icon-origin-TRAVELOKA

9.7

/10

Reviewed 5 week(s) ago

Lack of parking space is too far, have to cross the road first.
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Accommodation's Reply
02 Apr 2025
Dear Sir/Madam, Thank you for choosing hw hotel as your accommodation in Padang. Glad to know that you had a memorable experience during your stay. We appreciate your recommendations regarding various aspects of hw hotel Padang. We have conveyed this feedback to the team and it is very motivating to continue improving the quality of service and hotel facilities. Best regards. Yan Eka Putra. General Manager.
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Number of reviews per page
20
40