Overall Ratings & Reviews Pullman Jakarta Central Park

Dear Value Guest, Thank you for your kind words! We’re delighted to hear that you enjoyed our location, facilities, and service. We look forward to welcoming you back for another wonderful stay! Best regards, Diana Afriza Guest Experience Executive

Dear Ms. Martha D. N, Thank you for taking the time to write such an honest and detailed review. We are very happy to know that you loved our hotel's strategic location, the friendliness of our staff, and the diversity of our inclusive team. Your support and appreciation really mean a lot to us. 💖. However, we also apologize for some things that were not pleasing, especially regarding the taste of broccoli at breakfast, the bathroom design, and the in-room entertainment facilities. We have forwarded your feedback to the relevant team to be followed up immediately for the comfort of future guests. We greatly appreciate your plan to stay at Pullman again, and we will strive to provide an even better experience on your next visit. See you again and warm regards, Diana Afriza. Guest Experience Executive

Dear Mr./Mrs. Kadek C. D, Thank you for your positive review. We are very pleased to know that you are planning to stay again with your family. We look forward to welcoming you and your family, and may your next visit be even more memorable! Warm regards, Diana Afriza. Guest Experience Executive

Dear Mr./Mrs. Kadek C. D, Thank you for your positive review. We are very pleased to know that you are planning to stay again with your family. We look forward to welcoming you and your family, and may your next visit be even more memorable! Warm regards, Diana Afriza. Guest Experience Executive

Dear Sir/Madam, Thank you for your very meaningful short review. We are very pleased to know that you are planning to stay again with your family. We will be happy to welcome you and your family, and of course will try to provide a warmer and more enjoyable experience on your next visit. Warm regards, Diana Afriza. Guest Experience Executive

Dear Sir/Madam, Thank you for this brief but meaningful review. We are very pleased to know that your experience with us left a positive impression. It would be our honor to welcome you back in the future. See you on your next visit! Warm regards, Diana Afriza. Guest Experience Executive

Dear Value guest, Thank you so much for your kind words! We're delighted to hear that you loved your stay with us. We truly appreciate your feedback regarding the air conditioning — we understand that comfort is very personal, and we'll certainly share your suggestion with our team to see how we can improve the temperature settings. We hope to welcome you back soon for an even more enjoyable experience! Sincerely, Diana Afriza Guest Experience Executive

Dear Value Guest, Thank you for your positive review! We are glad that our central location and proximity to shopping centers added to your comfort during your stay. We look forward to welcoming you back! Warm regards, Diana Afriza. Guest Experience Executive

Dear Mr. Yudi, Thank you for your review! Glad to hear that you were still able to easily return to the hotel after a late-night movie night. We hope this convenient access makes your experience even more enjoyable. See you again on your next visit! Warm Regards, Diana Afriza. Guest Experience Executive

Dear Value Guest, Thank you for taking the time to share your experience with us! We’re delighted to hear that you enjoy our strategic location, right next to Central Park Mall, and that our service has consistently met your expectations. We do apologize for the inconvenience you experienced with the toilet flush — your feedback is very valuable, and we will have our engineering team look into this to improve the comfort of our rooms. We hope to welcome you back soon, and hopefully, you’ll have the chance to try our breakfast next time! Sincerely, Diana Afriza Guest Experience Executive

Dear Value Guest, Thank you very much for your review! We are glad to hear that you found our room homey and comfortable, and that you enjoyed the ambiance of the hotel. We apologize for the inconvenience during your arrival and check-in process. Your feedback means a lot to us, and we will use it as an evaluation material to improve our services, including welcoming guests and ease of check-in. Regarding the deposit policy, we understand that it may be inconvenient, and we will continue to look for ways to make this process more flexible in the future. We hope to welcome you back with a better experience! Sincerely, Diana Afriza. Guest Experience Executive

Dear Value Guest, Thank you for your review! We are glad to hear that you felt comfortable and satisfied during your stay at our hotel. We look forward to welcoming you back in the future for a more enjoyable experience. Best regards, Diana Afriza. Guest Experience Executive

Dear Mr. Mulyadi to. S, Thank you for staying with us again and giving us a positive review! We are glad to hear that you were satisfied with our room, staff service, and location connected to the mall. We look forward to welcoming you back on your next visit! Warm Regards, Diana Afriza. Guest Experience Executive

Dear Value Guest, Thank you for your review! We are glad to hear that you felt comfortable and enjoyed the fast WiFi connection. We are also glad that our team was able to respond quickly to fix the chandelier. It is also great to know that you enjoyed the food at our restaurant. We look forward to your next visit! Warm Regards, Diana Afriza. Guest Experience Executive

Dear Value Guest, Thank you for your review! We are glad to hear that you were satisfied with the friendliness of our staff and that your request was carried out successfully. We look forward to welcoming you back in the future! Warm Regards, Diana Afriza. Guest Experience Executive

Dear Value Guest, Thank you for your positive review! We are glad to know that you felt comfortable and enjoyed our strategic location and cuisine. We also greatly appreciate your compliments on our friendly service. We will continue to strive to provide the best experience on every visit. We look forward to welcoming you back soon! Warm Regards, Diana Afriza. Guest Experience Executive

Dear Mr. Teguh, Thank you for your positive review! We are glad to hear that you felt comfortable and safe during your stay. We hope to welcome you back in the future for an equally enjoyable experience! Warm Regards, Diana Afriza. Guest Experience Executive

Dear Mr. Teguh, Thank you for your review! We are glad to hear that our hotel was a great place for your vacation and that you were satisfied with your experience. We look forward to welcoming you back on your next vacation! Warm Regards, Diana Afriza. Guest Experience Executive

Dear Value Guest, Thank you for your review. We greatly appreciate your feedback regarding your experience at the front desk. We are very sorry to hear that you were inconvenienced by the service from some of our front desk staff, and we apologize if it almost ruined your day. We will immediately follow up with the front desk team to ensure that similar incidents do not happen again and that every guest receives friendly and professional service. We greatly appreciate your patience and look forward to providing a better experience on your next visit. Thank you for your attention, and we look forward to welcoming you back with even better service. Warm Regards, Diana Afriza. Guest Experience Executive

Dear Value Guest, Thank you for your positive review! We are glad to hear that you were comfortable and satisfied with the cleanliness, friendliness of our staff, and the completeness of our food choices. We look forward to welcoming you back in the near future! Warm Regards, Diana Afriza. Guest Experience Executive