The room was incredibly noisy, and the sounds outside continued from night to dawn, like a roaring engine. It was just that it was so close to the ferry terminal.

All the staff are very friendly. The hotel is located very close to the harbor and tourist attractions. I highly recommend this hotel.

The room is clean, and the staff are helpful. It’s a good budget hotel for stay.

The uncle who is in reception is very helpful. We arrived at the hotel around 10 AM, but he gave us early check-in for free. The location is the best, less than 5 minutes to the bus terminal (jetty). Many good restaurants nearby.

The staff is friendly. But the floor of the room is a bit dusty when I check in. Overall is good.

Need to go to the Victoria Garden Hotel for late check-in. Don't forget to ask your TV and aircon remote because they'll give you room key only. We even need to switch on the aircon manually.

There is no amenities (toothbrush and toothpaste)

The staff are not helpful. Asked if the hotel didn't have a toothbrush, had the employee make a facial expression.

Just finish my stay here for 3 nights (27-29 June). On first day (27th June), the shower is not working. When I ask about it in front office, this guy only said that they cannot do anything about it. Then I ask to move to another room and again this guy only give me some room keys and ask me to check everything by myself. When I check pn another room, the shower is working but it looks messy. Ask to clean and again the ignorant front office staff said the house keeping already go home. Luckily found a clean room with working shower. Overall a bad experience, especially on the first night.

Good service, will stay here if I come back again :D

This accommodation is the cleanest that I've ever experienced! On the other hand, staff is friendly and helpful when I request for early check in at 1pm. Basic facilities are provided in the room as well!

Staff sangat membantu, saya check in jam 6 pagi dikarenakan bus saya ada accident. Hotel dekat ke mana pun, jadi sangat cocok untuk travellers menginap kesini.

The service is very good. The room is wide and clean. Near the bus stop, near the pier, near restaurants, convenient transportation.

Nice room and near travel destination easy to walk look from google map and have iron room at levels4, suitable with this hotel and price👍🏽

The rooms are quite spacious and comfortable. Close to street art.

This hotel is good service, good place and nearby interesting place such as Chew Jetty, Penang Street Art, Chulia Street Market but Wi-Fi has slowly in my floor (second floor)

Great hotel, nice location, room and bathroom is cleaned. Near bus station, Penang street art and onlt take 15m walking to Chulia street.

The room is okay, but the air conditioner compressor outside the window was too loud, and all of us had difficulties to sleeping. Air conditioner was not working well. Iron located at the 3rd floor is too far from room 101.

The rooms are small and the prices are very good.

nice hotel and staff..good wifi..near everywhere