* hotel near the beach.. and many restaurants and Alfa, Indomart etc. are available, so it's easy to find food... * hotel has no breakfast options * dirty bed * dirty towels * no hot water

Although from the front it looks less well maintained because it is an old hotel, but after entering it is comfortable and the environment inside the hotel is clean, the rooms and swimming pool are also clean. The location of the hotel is very close to Seminyak Beach, several mini markets and shops and cafes. The location around the hotel is always busy but inside the hotel is comfortable and quiet, suitable for a family hotel, complete facilities, there is a towel rack in front of each room, there is a garden & terrace to relax, there is a bathtub and a mini fridge.

The location is on the beach and the price is cheap, the room is big and very good.

Tempat dekat pantai, akses mudah, pelayanan ramah, owner-nya juga ramah, untuk keluarga ok banget dan kalau ke Bali pasti akan menginap di sini.

Very rundown, did not use any cleaning products in rooms (we watched for 3 cleans) We stayed due to not having money to re book somewhere else. Others left. We had 2 rooms, 1 aircon just worked. We could only get in one door. Pool man hole open for days, just very run down see photos we were not expecting a resort, having been to Bali 15 times before. Gardens were nice. We tried to talk to the man behind the counter who was there all the time. He said come back later and talk to the manager. Later maybe 2pm we kept our eye open for the manager, he never appeared.

The owner really cares about the guest experience. The staff are friendly. There was a slight inconvenience with the room, but the hotel has been protecting it and will be renovating it. Thank you for your commitment to improve your service.

Staffs were friendly and helpful. Great location to beach. Hot water is working and rooms are wide. We book for a family and get connected rooms. Hope they will get better after pandemic hit.

The information on the app is not accurate no bathtub and breakfast was given. The hotel was awesome and cosy. But disappointed with the wrong info given by the agent.

The place is good. Calm. Elegant. Cheap but not cheap.

Dark, damp smell, uncomfortable. Nice place, double6 beach front, but the hotel is old, maintenance is not good.

The location of this hotel is on the edge of Seminyak beach, if you want to play on the beach it is very close, the owner Pak Suta is very friendly and helpful, There is music on Sunday afternoons at the Capehotel.

I ordered a complete breakfast, but it turned out that breakfast was not available.

Room conditions do not match the photos on the application. There is no bath up. Hot water in the shower is not available, breakfast is lousy, like 1 star, but the price is too expensive for a star. 1. wardrobe in a room with a partition seen in the photo, the reality is not there. no shampoo, no liquid soap for bathing.

The room smells, too many mosquitos, we cant sleep the first night, the staff were unfriendly and lazy, we ask many times for cleaning the room, but when we came bck the room still in mess. we need to spray our own room with mosquito spray so that our 2nd night can sleep well. such a terrible old hotel with med price Breakfast was so so, and poor conditions, for the price we paid, was really terrible service! #unhappy guests

Puri naga is an old and dilapidated resort worthy for retirees only. The room is not secure with manual key and wooden bolt through the door, no toiletries, room is noisy and can hear neighbour room. Water pressure in toilet is low, hot water supply is down to a trickle. Power sockets are damaged, not even sure if safe to use. Toilet flushing hardly has any water, no bidet and water pressure for autowash is low . This resort is not for the modern living couple or families. 😤😠

Toiletries without toothbrush, shampoo, sandals no hotel, no telephone room, in the ad there is a bathtub turned out to be a shower, breakfast only fried rice. Not in accordance with the price paid. Not recommended.

No in-house telephone. It is very hard to contact to front office. No slippers in the room, the water (showers) is so weak. No hot water, may be broken. The maintenance is poor. How could they rate this hotel 3 stars

Great location. Perfect hotel to stay especially with kids

WiFi is slow, old hotel building is not too well maintained, AC is leaking, and not cold.

I didn’t stay at Puri Naga because the condition is different with photos that tag at app. I feel really disappointed. We’ve checked out soon after check in and found rooms didn’t like as we are thinking. Please give back our money that we paid. Thank you.