N3 Hotel Zainul Arifin

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Overall Ratings & Reviews N3 Hotel Zainul Arifin

Traveloka (1.665)
Other sources (2)
7,6
Pleasant
From 1.665 reviews
Provided by travelers on
Cleanliness

7,4

Room Comfort

7,4

Meal

7,5

Location

7,9

Service and Facilites

7,6

People often mention about N3 Hotel Zainul Arifin
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Ambiance (27)
Bedroom (26)
Bathroom (26)
Distance to City Center (18)
Wifi (18)
Staff Friendliness (17)
Accessibility (16)
Hotel Area (15)
Activity Option (13)
Soundproof (13)
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Traveler Reviews N3 Hotel Zainul Arifin

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40
Customer reviews
M***i
icon-Staycation
Staycation
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5,4
/10
Reviewed 2 week(s) ago
I'm not satisfied with being given a room like this...
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M***d
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Leisure
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5,4
/10
Reviewed 3 week(s) ago
It's like a hotel that's been abandoned for years. The corridors are horrific. The sheets are stained with brown, so you wouldn't dare sleep with a blanket. The interior of the room is very messy, for example, the ceiling is broken, the cupboard and table are full of stains like they've never been maintained, especially the wardrobe which looks like it's been flooded because it's completely destroyed. Clothes hangers and tissues are not provided. The wifi is very slow and often cuts out. The shower has no hot water & the water smells. The sink also has very little water, almost none at all. The receptionist is also rude. The only good thing is probably the housekeeping because they are friendly & responsive when asked for help.
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1 people find it helpful
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rafanda
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Staycation
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7,0
/10
Reviewed 3 week(s) ago
The AC wasn't cold and it was leaking and the AC water was scattered around. Luckily, I didn't slip when I wanted to go to the bathroom🙈
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M***d
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Business
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8,1
/10
Reviewed 7 week(s) ago
The price is reasonable, it's close to Duri Station and cheap.
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P***a
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Transit
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5,4
/10
Reviewed 7 week(s) ago
We should be the ones who are paid to stay here, testing our courage, itching, not daring to open the bedcover because of the yellow spots, forced to sleep on clothes, the three of us stayed here and booked 2 rooms, but my friend's room was very inadequate, when we complained, we were only informed that there were no other rooms, because it was full, everything was dirty and damp, the AC was on but hot, there was no AC remote, the sink was dead, lots of mosquitoes.
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1 people find it helpful
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Dedi S.
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Business
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8,8
/10
Reviewed 7 week(s) ago
A very impressive hotel, with excellent rooms, clean and spacious. The location is very strategic, easy to reach, and in the city center. The service is friendly and polite.
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adenan
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Transit
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9,7
/10
Reviewed 10 week(s) ago
okay
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2 people find it helpful
H***i
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Transit
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5,7
/10
Reviewed 13 week(s) ago
The bathroom was dirty, the water wouldn't drain, and there were no clean towels. The bedroom had a lot of trash under the bed.
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S***m
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5,8
/10
Reviewed 19 week(s) ago
The place is scary, the rooms are dirty, the hotel is poorly maintained. So I don't like staying here. Yes, it's worth the price.
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Basuki R.
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10,0
/10
Reviewed 20 week(s) ago
I am happy with the friendly service.
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2 people find it helpful
T***s
icon-Business
Business
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8,5
/10
Reviewed 20 week(s) ago
Good service, comfortable room, all facilities are working well except the sink. Please fix it soon.
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I***s
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7,7
/10
Reviewed 20 week(s) ago
dirty, lots of things are broken, the tap water doesn't turn on
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I***s
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6,3
/10
Reviewed 22 week(s) ago
not good, just enough, still not enough
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2 people find it helpful
A***r
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Transit
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5,0
/10
Reviewed 23 week(s) ago
For those of you who want to experience staying in an animal enclosure, please book this hotel because it is designed for animals.
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A***o
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8,8
/10
Reviewed 23 week(s) ago
Hotel staff is friendly, rooms are nice, atmosphere is okay.
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2 people find it helpful
M***i
icon-origin-TRAVELOKA
8,8
/10
Reviewed 24 week(s) ago
wifi only in the lobby which is nice
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2 people find it helpful
D***n
icon-origin-TRAVELOKA
8,4
/10
Reviewed 25 week(s) ago
Dirty blanket with dirt stains
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1 people find it helpful
M***i
icon-Leisure
Leisure
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8,3
/10
Reviewed 28 week(s) ago
For a 1 night transit stay, recommended, cheap price, strategic location, that's all. Hot AC, leaky bathroom, no hot water, no Wi-Fi.
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3 people find it helpful
D***y
icon-origin-TRAVELOKA
5,0
/10
Reviewed 28 week(s) ago
The toilet bowl is broken, the air conditioning is not cold, the atmosphere is scary
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2 people find it helpful
F***y
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Transit
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8,5
/10
Reviewed 28 week(s) ago
The hotel staff was very friendly and helpful during the check-in process.
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