8.2
Very Good

From 5,737 reviews

Provided by travelers on
Cleanliness

8.2

Room Comfort

8.2

Meal

8.0

Location

8.5

Service and Facilites

8.3

People often mention about Palace Hotel Cipanas
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Staff Friendliness (67)
Bedroom (60)
Room Space (59)
Bathroom (56)
Hotel Area (55)
Accessibility (53)
Ambiance (53)
Variety (51)
Taste (50)
Wifi (49)
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Traveler Reviews Palace Hotel Cipanas

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Customer reviews
setyawan j.
icon-origin-TRAVELOKA

10.0

/10

Reviewed 6 day(s) ago

It's been 2 times and it's the best.
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J***h
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Staycation
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10.0

/10

Reviewed 2 week(s) ago

Very pleasant with Amazing Mountain View Restaurant and close to Culinary Area.
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Accommodation's Reply
14 Apr 2025
Dear Guest, Good Afternoon Sir/Madam. Warm greetings from Palace Hotel Cipanas. Thank you very much for your positive review, We are very happy to hear that you enjoyed your stay at Palace Hotel Cipanas. Your satisfaction is our top priority, and reviews like this greatly motivate our team to continue providing the best service. We are glad to know that you enjoyed your stay at our Hotel, Thank you for taking the time to share this positive experience. We look forward to welcoming you back to Palace Hotel Cipanas in the future. Please do not hesitate to contact us if there is anything we can help you with for your next visit. Best Regards, Palace Hotel Cipanas Management.
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R***i
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Staycation
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8.8

/10

Reviewed 3 week(s) ago

The snacks are close by and there are many variations of West Javanese style
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Accommodation's Reply
14 Apr 2025
Dear Guest, Good Afternoon Sir/Madam. Warm greetings from Palace Hotel Cipanas. Thank you very much for your positive review, We are very happy to hear that you enjoyed your stay at Palace Hotel Cipanas. Your satisfaction is our top priority, and reviews like this greatly motivate our team to continue providing the best service. We are glad to know that you enjoyed your stay at our Hotel, Thank you for taking the time to share this positive experience. We look forward to welcoming you back to Palace Hotel Cipanas in the future. Please do not hesitate to contact us if there is anything we can help you with for your next visit. Best Regards, Palace Hotel Cipanas Management.
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E***a
icon-origin-TRAVELOKA

10.0

/10

Reviewed 3 week(s) ago

Enjoyed staying at Palace Hotel. Next time I want to come back again if I go to Puncak.
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1 people find it helpful

Accommodation's Reply
14 Apr 2025
Dear Guest, Good Afternoon Sir/Madam. Warm greetings from Palace Hotel Cipanas. Thank you very much for your positive review, We are very happy to hear that you enjoyed your stay at Palace Hotel Cipanas. Your satisfaction is our top priority, and reviews like this greatly motivate our team to continue providing the best service. We are glad to know that you enjoyed your stay at our Hotel, Thank you for taking the time to share this positive experience. We look forward to welcoming you back to Palace Hotel Cipanas in the future. Please do not hesitate to contact us if there is anything we can help you with for your next visit. Best Regards, Palace Hotel Cipanas Management.
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H***n
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10.0

/10

Reviewed 3 week(s) ago

Overall good, comfortable atmosphere.
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Accommodation's Reply
14 Apr 2025
Dear Guest, Good Afternoon Sir/Madam. Warm greetings from Palace Hotel Cipanas. Thank you very much for your positive review, We are very happy to hear that you enjoyed your stay at Palace Hotel Cipanas. Your satisfaction is our top priority, and reviews like this greatly motivate our team to continue providing the best service. We are glad to know that you enjoyed your stay at our Hotel, Thank you for taking the time to share this positive experience. We look forward to welcoming you back to Palace Hotel Cipanas in the future. Please do not hesitate to contact us if there is anything we can help you with for your next visit. Best Regards, Palace Hotel Cipanas Management.
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Sutopo
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Transit
icon-origin-TRAVELOKA

9.1

/10

Reviewed 3 week(s) ago

This is the second time staying here, every time I go home I take the time to stay here because of the traffic jam and I can't stand continuing the trip at night.
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Accommodation's Reply
14 Apr 2025
Dear valued guest, Good afternoon Sir/Madam. Warm greetings from Palace Hotel Cipanas. Thank you very much for your positive review, We are very happy to hear that you enjoyed your stay at Palace Hotel Cipanas. Your satisfaction is our top priority, and reviews like this greatly motivate our team to continue providing the best service. We are glad to know that you enjoyed your stay at our Hotel, Thank you for taking the time to share this positive experience. We look forward to welcoming you back to Palace Hotel Cipanas in the future. Please do not hesitate to contact us if there is anything we can help you with for your next visit. Best regards, Palace Hotel Cipanas Management.
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Mamat U.
icon-Leisure
Leisure
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10.0

/10

Reviewed 3 week(s) ago

very ok atmosphere ok service ok
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1 people find it helpful

Accommodation's Reply
14 Apr 2025
Dear valued guest, Good afternoon Sir/Madam. Warm greetings from Palace Hotel Cipanas. Thank you very much for your positive review, We are very happy to hear that you enjoyed your stay at Palace Hotel Cipanas. Your satisfaction is our top priority, and reviews like this greatly motivate our team to continue providing the best service. We are glad to know that you enjoyed your stay at our hotel, Thank you for taking the time to share this positive experience. We look forward to welcoming you back to Palace Hotel Cipanas in the future. Please do not hesitate to contact us if there is anything we can help you with for your next visit. Best regards, Palace Hotel Cipanas Management.
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Asepnurmansyah
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10.0

/10

Reviewed 3 week(s) ago

I didn't place it, because my child is being treated, hopefully it can be replaced with the app.
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Accommodation's Reply
14 Apr 2025
Dear Guest, Good Afternoon Mr. Asepnurmansyah. Warm greetings from Palace Hotel Cipanas. Thank you very much for your positive review, We are very happy to hear that you enjoyed your stay at Palace Hotel Cipanas. Your satisfaction is our top priority, and reviews like this greatly motivate our team to continue providing the best service. We are glad to know that you enjoyed your stay at our Hotel, Thank you for taking the time to share this positive experience. We look forward to welcoming you back to Palace Hotel Cipanas in the future. Please do not hesitate to contact us if there is anything we can help you with for your next visit. Best Regards, Palace Hotel Cipanas Management.
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Ichsan K. H.
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9.7

/10

Reviewed 3 week(s) ago

friendly hotel staff and good location
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Accommodation's Reply
14 Apr 2025
Dear valued guest, Good Afternoon Mr. Ichsan to. H. Warm greetings from Palace Hotel Cipanas. Thank you very much for your positive review, We are very happy to hear that you enjoyed your stay at Palace Hotel Cipanas. Your satisfaction is our top priority, and reviews like this greatly motivate our team to continue providing the best service. We are glad to know that you enjoyed your stay at our Hotel, Thank you for taking the time to share this positive experience. We look forward to welcoming you back to Palace Hotel Cipanas in the future. Please do not hesitate to contact us if there is anything we can help you with for your next visit. Best Regards, Palace Hotel Cipanas Management.
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Angga P. H.
icon-Staycation
Staycation
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10.0

/10

Reviewed 4 week(s) ago

Impressive experience staying here during Eid holiday. Affordable price with super spacious, comfortable, clean, cold room even though we didn't turn on the AC. Adequate parking. Nice view, spacious garden in the back, super cold swimming pool, playground, children's activities such as coloring, movie time, farm zone with rabbits, fish, etc., the children were very happy. The taste of food in the restaurant is very suitable for the tongue. Get welcome drink ginger tea and iced tea. Easy and strategic access in the center of Cipanas city. Can pray Eid al-Fitr at the Brimob field in front of Cipanas Palace. Friendly staff, receptionist, security, bell boy are very helpful and the weather is very cold. Thank you for the excellent service. Very impressive!! Recommended!!
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2 people find it helpful

Accommodation's Reply
14 Apr 2025
Dear Guest, Good Afternoon Mr. Angga PH Warm greetings from Palace Hotel Cipanas. Thank you very much for your positive review, We are very happy to hear that you enjoyed your stay at Palace Hotel Cipanas. Your satisfaction is our top priority, and reviews like this greatly motivate our team to continue providing the best service. We are glad to know that you enjoyed your stay at our Hotel, Thank you for taking the time to share this positive experience. We look forward to welcoming you back to Palace Hotel Cipanas in the future. Please do not hesitate to contact us if there is anything we can help you with for your next visit. Best Regards, Palace Hotel Cipanas Management.
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I***n
icon-Transit
Transit
icon-origin-TRAVELOKA

9.4

/10

Reviewed 4 week(s) ago

Actually, I didn't have much expectation when I wanted to stay here, but when I checked in, all the staff were very helpful! Starting from the security, receptionist, roomboy and others, they were very friendly and helpful!!! Although the room had scratches on the walls and should have been repainted to make it more perfect. But overall everything is clean, recommended and don't hesitate to stay here! Suitable for a staycation when going to Puncak and Cipanas ❤️
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1 people find it helpful

Accommodation's Reply
14 Apr 2025
Dear Guest, Good Afternoon Sir/Madam. Warm greetings from Palace Hotel Cipanas. Thank you very much for your positive review, We are very happy to hear that you enjoyed your stay at Palace Hotel Cipanas. Your satisfaction is our top priority, and reviews like this greatly motivate our team to continue providing the best service. We are glad to know that you enjoyed your stay at our Hotel, Thank you for taking the time to share this positive experience. We look forward to welcoming you back to Palace Hotel Cipanas in the future. Please do not hesitate to contact us if there is anything we can help you with for your next visit. Best Regards, Palace Hotel Cipanas Management.
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Monica D.
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Staycation
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9.4

/10

Reviewed 5 week(s) ago

TV channels are not available. Hehehehhe. Purposely stayed at a hotel, because I wanted to watch TV (I don't have a TV at home). Eh, when I entered the hotel room, it turned out that TV channels were not available. Sad.
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1 people find it helpful

Accommodation's Reply
14 Apr 2025
Dear Guest, Good Afternoon Mrs. Monica D. Warm greetings from Palace Hotel Cipanas. Thank you very much for your positive review, We are very happy to hear that you enjoyed your stay at Palace Hotel Cipanas. Your satisfaction is our top priority, and reviews like this greatly motivate our team to continue providing the best service. We are glad to know that you enjoyed your stay at our Hotel, Thank you for taking the time to share this positive experience. We look forward to welcoming you back to Palace Hotel Cipanas in the future. Please do not hesitate to contact us if there is anything we can help you with for your next visit. Best Regards, Palace Hotel Cipanas Management.
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s***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA

10.0

/10

Reviewed 9 week(s) ago

It's really great, no regrets, I'll definitely come back here again
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2 people find it helpful

R***a
icon-origin-TRAVELOKA

6.4

/10

Reviewed 10 week(s) ago

Wifi isn't working properly. The place looks like it's not well maintained, but the rules are strict like a 5 star hotel.
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5 people find it helpful

Meina
icon-origin-TRAVELOKA

10.0

/10

Reviewed 11 week(s) ago

I've been a regular here. So I really feel at home here. In the city center, it's easy to find food, just walk across the street. Indomaret is close by. It's fun in general
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3 people find it helpful

Accommodation's Reply
11 Feb 2025
Dear valued guest, Good afternoon Sir/Madam. Warm greetings from Palace Hotel Cipanas. Thank you very much for your positive review, We are very happy to hear that you enjoyed your stay at Palace Hotel Cipanas. Your satisfaction is our top priority, and reviews like this greatly motivate our team to continue providing the best service. We are glad to know that you enjoyed your stay at our Hotel, Thank you for taking the time to share this positive experience. We look forward to welcoming you back to Palace Hotel Cipanas in the future. Please do not hesitate to contact us if there is anything we can help you with for your next visit. Best regards, Palace Hotel Cipanas Management.
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Andyia R. N.
icon-Leisure
Leisure
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9.4

/10

Reviewed 11 week(s) ago

Easy check in, helpful staff, suitable for bringing family & kids.
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1 people find it helpful

Accommodation's Reply
15 Feb 2025
Dear Guest, Good Morning Sir/Madam. Warm greetings from Palace Hotel Cipanas. Thank you very much for your positive review, We are very happy to hear that you enjoyed your stay at Palace Hotel Cipanas. Your satisfaction is our top priority, and reviews like this greatly motivate our team to continue providing the best service. We are glad to know that you enjoyed your stay at our Hotel, Thank you for taking the time to share this positive experience. We look forward to welcoming you back to Palace Hotel Cipanas in the future. Please do not hesitate to contact us if there is anything we can help you with for your next visit. Best Regards, Palace Hotel Cipanas Management.
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F***s
icon-origin-TRAVELOKA

10.0

/10

Reviewed 12 week(s) ago

This is a highly recommended hotel around Cipanas. The location is very close to the market, there are many snacks if you want to go out. But if you want to stay in the hotel, the food is also delicious. Plus the service from the staff is also good. Overall, it is recommended.
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3 people find it helpful

Accommodation's Reply
11 Feb 2025
Dear Guest, Good Afternoon Sir/Madam. Warm greetings from Palace Hotel Cipanas. Thank you very much for your positive review, We are very happy to hear that you enjoyed your stay at Palace Hotel Cipanas. Your satisfaction is our top priority, and reviews like this greatly motivate our team to continue providing the best service. We are glad to know that you enjoyed your stay at our Hotel, Thank you for taking the time to share this positive experience. We look forward to welcoming you back to Palace Hotel Cipanas in the future. Please do not hesitate to contact us if there is anything we can help you with for your next visit. Best Regards, Palace Hotel Cipanas Management.
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Agung P.
icon-origin-TRAVELOKA

8.5

/10

Reviewed 12 week(s) ago

Good. Comfortable. Close to tourist attractions. Many places to eat around the hotel
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1 people find it helpful

Accommodation's Reply
11 Feb 2025
Dear valued guest, Good afternoon Sir/Madam. Warm greetings from Palace Hotel Cipanas. Thank you very much for your positive review, We are very happy to hear that you enjoyed your stay at Palace Hotel Cipanas. Your satisfaction is our top priority, and reviews like this greatly motivate our team to continue providing the best service. We are glad to know that you enjoyed your stay at our Hotel, Thank you for taking the time to share this positive experience. We look forward to welcoming you back to Palace Hotel Cipanas in the future. Please do not hesitate to contact us if there is anything we can help you with for your next visit. Best regards, Palace Hotel Cipanas Management.
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Ary P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 12 week(s) ago

Okay, great, good, fun and easy.
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2 people find it helpful

Accommodation's Reply
11 Feb 2025
Dear Guest, Good Afternoon Sir/Madam. Warm greetings from Palace Hotel Cipanas. Thank you very much for your positive review, We are very happy to hear that you enjoyed your stay at Palace Hotel Cipanas. Your satisfaction is our top priority, and reviews like this greatly motivate our team to continue providing the best service. We are glad to know that you enjoyed your stay at our Hotel, Thank you for taking the time to share this positive experience. We look forward to welcoming you back to Palace Hotel Cipanas in the future. Please do not hesitate to contact us if there is anything we can help you with for your next visit. Best Regards, Palace Hotel Cipanas Management.
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Tersia E.
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8.5

/10

Reviewed 12 week(s) ago

The staff is friendly. It's just an old building.
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1 people find it helpful

Accommodation's Reply
02 Feb 2025
Dear Guest, Good Morning Sir/Madam. Warm greetings from Palace Hotel Cipanas. Thank you very much for your positive review, We are very happy to hear that you enjoyed your stay at Palace Hotel Cipanas. Your satisfaction is our top priority, and reviews like this greatly motivate our team to continue providing the best service. We are glad to know that you enjoyed your stay at our Hotel, Thank you for taking the time to share this positive experience. We look forward to welcoming you back to Palace Hotel Cipanas in the future. Please do not hesitate to contact us if there is anything we can help you with for your next visit. Best Regards, Palace Hotel Cipanas Management.
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Number of reviews per page
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