Dear Valued Guest, This is a message from Rofa Kuta Hotel expressing our gratitude for choosing Rofa Kuta Hotel as your preferred accommodation during your stay in Bali, and for taking the time to provide feedback. We apologize for any inconvenience caused by the insufficient lighting during your stay. Please be informed that Superior rooms do not have balconies, and the ground floor Superior rooms are located on the 2nd floor. For your reservation, we have assigned you room 229 on the 2nd floor. Thank you again for your stay with us, and we hope to welcome you back to Rofa Kuta Hotel again. Sincerely, Putu Suwi Yadnia, Hotel Manager, Rofa Kuta Hotel