Traveloka (1,531)
8.5
Very Good
From 1,531 reviews
Provided by travelers on
Cleanliness
8.6
Room Comfort
8.6
Meal
8.4
Location
8.6
Service and Facilites
8.6
People often mention about Ilos Hotel
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Staff Friendliness (18)
Hotel Area (18)
Room Space (17)
Accessibility (16)
Ambiance (16)
Bedroom (15)
Bathroom (14)
Surroundings (13)
Wifi (12)
Taste (12)
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Traveler Reviews Ilos Hotel
Number of reviews per page
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40
Customer reviews
e***i
Leisure
10.0
/10
Reviewed 7 day(s) ago
Thank God, overall it was good, and we were able to check in early. Because of the long journey on a motorbike tour, we were allowed to enter the room early, it felt nice to lie down, thank you and good luck.
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M***a
9.0
/10
Reviewed 7 day(s) ago
So far is good. The only drawback is the blanket, because it is already yellow and still used. Cleaning & service is ok.
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Arinta C. N.
Business
9.1
/10
Reviewed 1 week(s) ago
Awesome. Must try. Nice room, clean and tidy.
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A***p
8.5
/10
Reviewed 3 week(s) ago
comfortable quiet and close to the mall
place for business trips
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3 people find it helpful
D***i
8.4
/10
Reviewed 3 week(s) ago
The hotel was close to the toll back to Jakarta and also close to tourist areas in Bandung. The front office staff was very helpful and friendly, and they had a good attitude and hospitality manner. The only problem was the cleanliness of the hotel room was not really clean. All experience was good. We will come back to this hotel again soon. Please pay attention to the room cleanliness. Thank you.
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4 people find it helpful
Accommodation's Reply
09 Apr 2025
Dear Guest,
Warm greetings from Ilos Hotel,
Thank you for the good review of our hotel and we are very happy that you enjoyed your stay with us. We are very grateful for your review and we will share it with all our staff so that we can continue to improve our service and hospitality to all our guests. We look forward to welcoming you back to our hotel for another unforgettable stay. Don't hesitate to contact us if you need assistance for your next visit to our Hotel.
Regards.
Management
AS
Arif S.
Leisure
8.4
/10
Reviewed 3 week(s) ago
2-storey hotel in a housing complex. The rooms are good for family suites, can accommodate 4 people. Only breakfast does not have omelettes and koko crunch milk.
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2 people find it helpful
Accommodation's Reply
09 Apr 2025
Dear Mr. Arif, Warm greetings from Ilos Hotel, Thank you for your kind review of our hotel and we are very happy that you enjoyed your stay with us. We are very grateful for your review and will share it with all our staff so that we can continue to improve our service and hospitality to all our guests. We look forward to welcoming you back to our hotel for another unforgettable stay experience. Do not hesitate to contact us if you need any assistance for your next visit to our hotel. Regards. Management
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Risye T.
Staycation
10.0
/10
Reviewed 4 week(s) ago
often stay here, and often get a price below 350 thousand including breakfast, spacious room, towels, clean sheets, making it even more comfortable, if the twin bed in each bed there are 2 pillows, 1 pillow is still good, high not flat, comfortable on the neck & 1 small pillow please there is coffee, sugar, tea & a kettle for hot water then yes there are 2 sofa chairs & 1 table, basically comfortable...
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1 people find it helpful
Accommodation's Reply
09 Apr 2025
Dear Mrs. Risye, Warmest greetings from Ilos Hotel, Thank you for your kind review of our hotel and we are very happy that you enjoyed your stay with us. We are very grateful for your review and will share it with all our staff so that we can continue to improve our service and hospitality to all our guests. We look forward to welcoming you back to our hotel for another unforgettable stay experience. Do not hesitate to contact us if you need any assistance for your next visit to our hotel. Regards. Management
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e***e
Leisure
8.5
/10
Reviewed 9 week(s) ago
Service, facilities, cleanliness, and comfort are beyond expectations. Breakfast is also delicious. Quiet location and in a residential area.
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4 people find it helpful
Accommodation's Reply
28 Feb 2025
Dear Valued Guest, Warm greetings from Ilos Hotel, Thank you for your kind review of our hotel and we are very happy that you enjoyed your stay with us. We are very grateful for your review and will share it with all our staff so that we can continue to improve our services and hospitality to all our guests. We look forward to welcoming you back to our hotel for another unforgettable stay experience. Do not hesitate to contact us if you need any assistance for your next visit to our Hotel. Regards. Management
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R***n
Transit
10.0
/10
Reviewed 14 week(s) ago
Stay was good! Great location, close to city center!
3 people find it helpful
Accommodation's Reply
22 Jan 2025
Dear Guest,
Warm greetings from Ilos Hotel,
Thank you for the good review of our hotel and we are very happy that you enjoyed your stay with us. We are very grateful for your review and we will share it with all our staff so that we can continue to improve our service and hospitality to all our guests. We look forward to welcoming you back to our hotel for another unforgettable stay. Don't hesitate to contact us if you need assistance for your next visit to our Hotel.
Regards.
Management
N***a
Leisure
9.1
/10
Reviewed 14 week(s) ago
almost everything fits and is appropriate
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1 people find it helpful
Accommodation's Reply
22 Jan 2025
Dear Valued Guest, Warm greetings from Ilos Hotel, Thank you for your kind review of our hotel and we are very happy that you enjoyed your stay with us. We are very grateful for your review and will share it with all our staff so that we can continue to improve our service and hospitality to all our guests. We look forward to welcoming you back to our hotel for another unforgettable stay experience. Do not hesitate to contact us if you need any assistance for your next visit to our Hotel. Regards. Management
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N***a
Leisure
9.4
/10
Reviewed 14 week(s) ago
friendly hotel staff, room size is right, bathroom is clean
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1 people find it helpful
Accommodation's Reply
22 Jan 2025
Dear Valued Guest, Warm greetings from Ilos Hotel, Thank you for your kind review of our hotel and we are very happy that you enjoyed your stay with us. We are very grateful for your review and will share it with all our staff so that we can continue to improve our service and hospitality to all our guests. We look forward to welcoming you back to our hotel for another unforgettable stay experience. Do not hesitate to contact us if you need any assistance for your next visit to our Hotel. Regards. Management
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RR
Ristiani R.
8.5
/10
Reviewed 15 week(s) ago
The room was clean, only the paint on the walls was starting to get dirty, breakfast was quite good.
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1 people find it helpful
Accommodation's Reply
22 Jan 2025
Dear Mrs. Ristiani, Warmest greetings from Ilos Hotel, Thank you for your kind review of our hotel and we are very happy that you enjoyed your stay with us. We are very grateful for your review and will share it with all our staff so that we can continue to improve our service and hospitality to all our guests. We look forward to welcoming you back to our hotel for another unforgettable stay experience. Do not hesitate to contact us if you need any assistance for your next visit to our hotel. Regards. Management
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KS
Kuller S.
10.0
/10
Reviewed 15 week(s) ago
The food should have more menus
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2 people find it helpful
Accommodation's Reply
22 Jan 2025
Dear Mr. Kuller, Warmest greetings from Ilos Hotel, Thank you for your kind review of our hotel and we are very happy that you enjoyed your stay with us. We are very grateful for your review and will share it with all our staff so that we can continue to improve our service and hospitality to all our guests. We look forward to welcoming you back to our hotel for another unforgettable stay experience. Do not hesitate to contact us if you need any assistance for your next visit to our hotel. Regards. Management
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m***d
Leisure
9.4
/10
Reviewed 16 week(s) ago
Highly recommended for those looking for an affordable but comfortable place to stay.
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Accommodation's Reply
22 Jan 2025
Dear Valued Guest, Warm greetings from Ilos Hotel, Thank you for your kind review of our hotel and we are very happy that you enjoyed your stay with us. We are very grateful for your review and will share it with all our staff so that we can continue to improve our service and hospitality to all our guests. We look forward to welcoming you back to our hotel for another unforgettable stay experience. Do not hesitate to contact us if you need any assistance for your next visit to our Hotel. Regards. Management
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KS
Kuller S.
10.0
/10
Reviewed 16 week(s) ago
Hotel Lobby Staff are very friendly and understand customer needs
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1 people find it helpful
Accommodation's Reply
22 Jan 2025
Dear Mr. Kuller, Warmest greetings from Ilos Hotel, Thank you for your kind review of our hotel and we are very happy that you enjoyed your stay with us. We are very grateful for your review and will share it with all our staff so that we can continue to improve our service and hospitality to all our guests. We look forward to welcoming you back to our hotel for another unforgettable stay experience. Do not hesitate to contact us if you need any assistance for your next visit to our Hotel. Regards. Management
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KS
Kuller S.
10.0
/10
Reviewed 17 week(s) ago
The atmosphere is very pleasant. The room size is very good.
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Accommodation's Reply
22 Jan 2025
Dear Mr. Kuller, Warmest greetings from Ilos Hotel, Thank you for your kind review of our hotel and we are very glad that you enjoyed your stay with us. We are very grateful for your review and will share it with all our staff so that we can continue to improve our service and hospitality to all our guests. We look forward to welcoming you back to our hotel for another unforgettable stay experience. Do not hesitate to contact us if you need any assistance for your next visit to our Hotel. Regards. Management.
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Achmad A.
8.5
/10
Reviewed 17 week(s) ago
The location is quite strategic but the price is a bit expensive, maybe because it's the school holidays.
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Accommodation's Reply
22 Jan 2025
Dear Mr. Achmad, Warm greetings from Ilos Hotel, Thank you for your kind review of our hotel and we are very happy that you enjoyed your stay with us. We are very grateful for your review and will share it with all our staff so that we can continue to improve our service and hospitality to all our guests. We look forward to welcoming you back to our hotel for another unforgettable stay experience. Do not hesitate to contact us if you need any assistance for your next visit to our Hotel. Regards. Management.
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Hardi H.
Staycation
8.9
/10
Reviewed 18 week(s) ago
I booked a deluxe room. The room is on the 1st floor and the car can park in front of the room. The parking space is large. The hotel is very close to the main road of Pasteur, you can walk to D'Botanica. The breakfast is not very varied, but the taste is good. The room is spacious. Well, this is the drawback - the room smells of cigarettes, even though I booked a non-smoking room. The sheets and blankets are already yellow and moldy even though they are clean. The bathroom shower is either hot or cold. The towels don't absorb water. But I feel at home. Please improve the shortcomings, sis 🙏
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2 people find it helpful
Accommodation's Reply
22 Jan 2025
Dear Mr. Hardi, Warm greetings from Ilos Hotel, Thank you for staying with us and taking the time to share your stay experience. We apologize for the inconvenience you experienced during your stay at our hotel, because it is not in accordance with our hotel standards, we will share it with all our staff so that we can continue to improve our services and hospitality to all our guests. We respond to all guest input as our reference to develop better. Therefore, we will convey this and follow up to the relevant department so that what you experienced will not happen again in the future. We hope we can have another opportunity to serve you with a better experience. Regards, Rissky. Management.
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F***i
Business
10.0
/10
Reviewed 18 week(s) ago
The hotel staff served me kindly, although there were some obstacles during my stay, but the staff responded quickly to overcome those obstacles. Overall, staying here left a pleasant impression during my stay in Bandung.
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t***v
8.1
/10
Reviewed 19 week(s) ago
The hotel is clean and tidy. The rooms are also clean and tidy. The bathroom is also clean. It's a bit uncomfortable because the room smells of cigarette smoke, but after complaining, it was immediately sprayed with air freshener. I wanted to try buying breakfast at the restaurant, but I didn't. Because I saw some people smoking in the restaurant which wasn't too spacious. Maybe in the future it should be separated for a smoking area.
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4 people find it helpful
Number of reviews per page
20
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