For the staff it's good. Kind and friendly. For the room, I'm sorry I was a bit shocked. Given a room on the top floor, 3rd floor, there is no lift. The room was dirty, the bed cover looked like it hadn't been washed. Itchy rash. The walls are not neat, the bathroom is dirty, the bed sheets don't look like they've been replaced, I'm not comfortable with the cleanliness. Lots of bloodstains on the mattress. The AC is not cold, the hot water doesn't work. Hopefully in the future it can be paid attention to.