8,7
Very Good
From 2.549 reviews
Provided by travelers on
Cleanliness

8,9

Room Comfort

8,9

Meal

8,8

Location

8,9

Service and Facilites

8,8

People often mention about Emersia Hotel & Resort Bandar Lampung
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Staff Friendliness (53)
Family Friendly (50)
Bedroom (49)
Ambiance (48)
Room Space (46)
Hotel Area (46)
Distance to City Center (45)
Bathroom (43)
Taste (43)
Variety (39)
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Traveler Reviews Emersia Hotel & Resort Bandar Lampung

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40
Customer reviews
Nia D.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,4
/10
Reviewed 3 day(s) ago
Strategic location, smooth check-in process and early check-in. Friendly and helpful staff, delicious food with a wide variety.
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Kenny S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 day(s) ago
Emersia is always my choice whenever I travel to Lampung
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K***a
icon-Business
Business
icon-origin-TRAVELOKA
9,4
/10
Reviewed 6 day(s) ago
Smooth check-in and check-out. Friendly hotel staff.
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Nada
icon-Business
Business
icon-origin-TRAVELOKA
9,4
/10
Reviewed 1 week(s) ago
A popular accommodation choice in Bandar Lampung, this hotel is known for its comprehensive facilities, excellent service, and strategic location. Many guests have given positive reviews regarding the cleanliness, comfort of the rooms, and the friendliness of the staff.
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N***a
icon-origin-TRAVELOKA
10,0
/10
Reviewed 1 week(s) ago
It was interesting and fun. My first time staying here with the kids. The staff were friendly and very quick. The food was all delicious👍
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I***I
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,4
/10
Reviewed 3 week(s) ago
The first time I checked in, I was greeted with a warm welcome and the FB service team was also welcoming...continued to the room and was shocked to see the bathroom and closet still had tissue...next time there were back to back guests, please maintain all cleanliness...overall the staff were very helpful and welcoming
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Accommodation's Reply
12 Aug 2025
Dear I***I, Thank you so much for your wonderful review! We're truly delighted to know that you enjoyed your overall experience at Emersia Hotel & Resort Bandar Lampung especially about especially about the friendliness of our staff. And sorry for the current tissue still in the bathroom. Your kind words mean a lot to us and will surely inspire our team to keep delivering the best in service and quality. We can't wait to welcome you back on your next visit!. Warm regards, Budi Rahman. Managing Director. Emersia Hotel & Resort Bandar Lampung.
Agung A.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 week(s) ago
The service is very satisfying, the employees are very responsive and quick to help, friendly and very friendly, the food is all delicious, makes you want to come back for another staycation.
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Accommodation's Reply
12 Aug 2025
Dear Agung A, Thank you so much for your wonderful review! We're truly delighted to know that you enjoyed your overall experience at Emersia Hotel & Resort Bandar Lampung especially about especially about the friendliness of our staff. Your kind words mean a lot to us and will surely inspire our team to keep delivering the best in service and quality. We can't wait to welcome you back on your next visit!. Warm regards, Budi Rahman. Managing Director. Emersia Hotel & Resort Bandar Lampung.
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Barlian P.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 4 week(s) ago
Stayed here on July 22, 2025. The place was comfortable and very clean. The service was also top-notch. The food was delicious. Overall, I was very satisfied staying here with my family. ☺
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Accommodation's Reply
12 Aug 2025
Dear Barlian P, Thank you so much for your wonderful review! We're truly delighted to know that you enjoyed your overall experience at Emersia Hotel & Resort Bandar Lampung especially about especially about the friendliness of our staff. Your kind words mean a lot to us and will surely inspire our team to keep delivering the best in service and quality. We can't wait to welcome you back on your next visit!. Warm regards, Budi Rahman. Managing Director. Emersia Hotel & Resort Bandar Lampung.
Mira A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 5 week(s) ago
The hotel staff were all very friendly. As soon as we entered the hotel, the room smelled wonderful. The room was clean and the AC was cold. 🤭👍
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Accommodation's Reply
25 Jul 2025
Dear Mira A, Thank you so much for your wonderful review! We're truly delighted to know that you enjoyed your overall experience at Emersia Hotel & Resort Bandar Lampung especially about especially about the friendliness of our staff. Your kind words mean a lot to us and will surely inspire our team to keep delivering the best in service and quality. We can't wait to welcome you back on your next visit!. Warm regards, Budi Rahman. Managing Director. Emersia Hotel & Resort Bandar Lampung.
Y***i
icon-origin-TRAVELOKA
9,1
/10
Reviewed 6 week(s) ago
Check in and check out time doesn't take long.
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Accommodation's Reply
19 Jul 2025
Dear Ms. Y**i Thank you for taking the time to share your experience. We're glad to hear that you enjoyed a smooth and easy check-in, friendly service from our staff, and a pleasant family stay. And we hope to welcome you and your family back soon for another memorable stay at Emersia Hotel & Resort Bandar Lampung. Warm regards, Budi Rahman. Managing Director. Emersia Group.
A***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 6 week(s) ago
The hotel management is really cool, it took less than 5 minutes to get the room key, and to check out, it only took 1 minute of communication to complete...
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Accommodation's Reply
12 Jul 2025
Dear Ms. A***H are., Thank you for taking the time to share your experience. We're glad to hear that you enjoyed a smooth and easy check-in, friendly service from our staff, and a pleasant family stay. and we hope to welcome you and your family back soon for another memorable stay at Emersia Hotel & Resort Bandar Lampung. Warm regards, Budi Rahman. Managing Director. Emersia Group.
L***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 7 week(s) ago
Comfortable hotel, spacious and clean rooms. Friendly service, and delicious food 👍🏻
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Accommodation's Reply
12 Jul 2025
Dear L***a, Thank you so much for your wonderful review! We're truly delighted to know that you enjoyed your overall experience at Emersia Hotel & Resort Bandar Lampung, friendly service from our staff especially our breakfast selection. It's heartwarming to hear that despite the classic design of our building, you found our restaurant and food to be top-notch. Your kind words mean a lot to us and will surely inspire our team to keep delivering the best in service and quality. We can't wait to welcome you back on your next visit!. Warm regards, Budi Rahman. Managing Director. Emersia Hotel & Resort Bandar Lampung.
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Fivi O.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,1
/10
Reviewed 8 week(s) ago
The breakfast is great. Full of deliciousness.
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Accommodation's Reply
05 Jul 2025
Dear Fivi O, Thank you so much for your wonderful review! We're truly delighted to know that you enjoyed your overall experience at Emersia Hotel & Resort Bandar Lampung especially our breakfast selection. It's heartwarming to hear that despite the classic design of our building, you found our restaurant and food to be top-notch. Your kind words mean a lot to us and will surely inspire our team to keep delivering the best in service and quality. We can't wait to welcome you back on your next visit!. Warm regards, Budi Rahman. Managing Director. Emersia Hotel & Resort Bandar Lampung.
F***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,7
/10
Reviewed 8 week(s) ago
The first time I stayed at this hotel, I was a bit disappointed because I booked through Traveloka. At first I was given a room that was not according to my order. I complained and finally I was given a room that was similar to my order. Regarding breakfast, the menu for 3 days was the same and never changed. And it should have been stated that children over 5 years old would be charged 75 thousand for breakfast. The view was ok and the service was friendly.
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Accommodation's Reply
05 Jul 2025
Dear F***a, Thank you so much for your wonderful review! We're truly delighted to know that you enjoyed your overall experience at Emersia Hotel & Resort Bandar Lampung especially our breakfast selection. It's heartwarming to hear that despite the classic design of our building, you found our restaurant and food to be top-notch. Your kind words mean a lot to us and will surely inspire our team to keep delivering the best in service and quality. We can't wait to welcome you back on your next visit!. Warm regards, Budi Rahman. Managing Director. Emersia Hotel & Resort Bandar Lampung.
Fenny h.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 8 week(s) ago
A pleasant holiday experience, thank you for providing the best service. Always healthy for everyone.
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Accommodation's Reply
05 Jul 2025
Dear Fenny h, Thank you so much for your wonderful review! We're truly delighted to know that you enjoyed your overall experience at Emersia Hotel & Resort Bandar Lampung especially our breakfast selection. It's heartwarming to hear that despite the classic design of our building, you found our restaurant and food to be top-notch. Your kind words mean a lot to us and will surely inspire our team to keep delivering the best in service and quality. We can't wait to welcome you back on your next visit!. Warm regards, Budi Rahman. Managing Director. Emersia Hotel & Resort Bandar Lampung.
M***a
icon-origin-TRAVELOKA
10,0
/10
Reviewed 9 week(s) ago
Cleanliness is okay, comfortable, family friendly, friendly staff, delicious food, basically the best
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Accommodation's Reply
05 Jul 2025
Dear M***a, Thank you so much for your wonderful review! We're truly delighted to know that you enjoyed your overall experience at Emersia Hotel & Resort Bandar Lampung especially our breakfast selection. It's heartwarming to hear that despite the classic design of our building, you found our restaurant and food to be top-notch. Your kind words mean a lot to us and will surely inspire our team to keep delivering the best in service and quality. We can't wait to welcome you back on your next visit!. Warm regards, Budi Rahman. Managing Director. Emersia Hotel & Resort Bandar Lampung.
Nova K.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 9 week(s) ago
The hotel staff is very friendly, no need to leave a deposit, the restaurant is very delicious and comfortable, the hotel service and facilities are child-friendly, there is a swimming pool, playground, the room faces the sea and mountains. Thank you Emersia ❤️
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Accommodation's Reply
05 Jul 2025
Dear Nova K, Thank you so much for your wonderful review! We're truly delighted to know that you enjoyed your overall experience at Emersia Hotel & Resort Bandar Lampung especially our breakfast selection. It's heartwarming to hear that despite the classic design of our building, you found our restaurant and food to be top-notch. Your kind words mean a lot to us and will surely inspire our team to keep delivering the best in service and quality. We can't wait to welcome you back on your next visit!. Warm regards, Budi Rahman. Managing Director. Emersia Hotel & Resort Bandar Lampung.
Y***a
icon-origin-TRAVELOKA
8,5
/10
Reviewed 10 week(s) ago
This is the umpteenth time staying at Emersia, the room atmosphere is comfortable, but indeed ordering a deluxe can get a view of the hotel roof, haha.. ordering a birthday cake was still given even though it was a bit late, the cake tasted good. The check-in process was fast, no need to use a deposit at all. The variety of food yesterday tasted good but the ordinary ones were not like the previous times I stayed here. The swimming pool yesterday was not clean because the pool machine was broken. But overall it's okay for a staycation with a price of 635 thousand deluxe
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Accommodation's Reply
16 Jun 2025
Dear Ms. Y***a, Thank you for choosing Emersia once again, it truly means a lot to us to have loyal guests like you. We’re happy to hear that you found the room comfortable and enjoyed the birthday cake, even if it arrived a bit late. Your kind words about the check-in process, room rate, and our food are much appreciated. We sincerely apologize for the temporary issues with the pool and food variety, and we’ve taken note of your feedback to help us improve. Your input is valuable in our ongoing efforts to maintain the quality of our facilities and services. We hope to welcome you back soon for a stay that exceeds your expectations. Warm regards, Budi Rahman Managing Director Emersia Group
Guest
icon-origin-TRAVELOKA
8,2
/10
Reviewed 11 week(s) ago
Impressed with this hotel when I first stayed 5 years ago. Still good now, but needs regular maintenance of facilities. Example: Bathroom exhaust fan and shower water pressure.
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Accommodation's Reply
16 Jun 2025
Dear Valued Guest, Thank you for your continued trust and for sharing your feedback with us. We're truly honored that you were impressed during your first stay five years ago, and we’re grateful to welcome you back. We appreciate your honest input regarding the bathroom exhaust fan and shower water pressure. Your comments have been noted and will be shared with our maintenance team to ensure improvements are made. We hope to deliver an even better experience during your next visit. Warm regards, Budi Rahman Managing Director Emersia Group
Guest
icon-origin-TRAVELOKA
9,4
/10
Reviewed 11 week(s) ago
Nice stay, good sleep. Quite nice view from hotel lobby - parking area.
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Accommodation's Reply
16 Jun 2025
Dear Valued Guest, Thank you for your kind feedback. We’re pleased to hear that you had a nice stay and a good night’s sleep. We’re also glad you enjoyed the view from our hotel lobby and parking area. We look forward to welcoming you back to Emersia Hotel & Resort Bandar Lampung for another pleasant experience. Warm regards, Budi Rahman Managing Director Emersia Group
Number of reviews per page
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40