Luwansa Hotel Palangkaraya

Explore Luwansa Hotel Palangkaraya
8,5
Very Good
From 2.207 reviews
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Cleanliness

8,7

Room Comfort

8,6

Meal

8,4

Location

8,6

Service and Facilites

8,6

People often mention about Luwansa Hotel Palangkaraya
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Staff Friendliness (43)
Room Space (40)
Bedroom (37)
Hotel Area (35)
Distance to City Center (32)
Bathroom (32)
Ambiance (31)
Accessibility (30)
Taste (30)
Surroundings (29)
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Traveler Reviews Luwansa Hotel Palangkaraya

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40
Customer reviews
D***i
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8,5
/10
Reviewed 3 day(s) ago
The hotel staff is friendly. Rooms should be equipped with a hairdryer.
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1 people find it helpful
Verified Traveler
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9,6
/10
Reviewed 2 week(s) ago
The service is good, the rooms are clean, but the breakfast menu is less varied now... whereas it used to be delicious and varied...
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1 people find it helpful
H***l
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8,5
/10
Reviewed 3 week(s) ago
A comfortable place to stay while traveling
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D***n
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10,0
/10
Reviewed 3 week(s) ago
Good service, breakfast terhitung oke, staff ramah dan helful, overall good and recommended
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Sri S.
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Business
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8,5
/10
Reviewed 6 week(s) ago
A comfortable, quiet hotel with parking and good facilities.
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Accommodation's Reply
01 Dec 2025
Dear Mr. Puan Sri S., Thank you for choosing Luwansa Hotel as your accommodation during your stay in Palangkaraya. We highly appreciate your review and 5-star rating. We are pleased to know that our comfort, tranquility, facilities and parking met your expectations. We wish you good health and success in all your endeavors. We look forward to welcoming you back again and providing you with even more memorable experiences. Best regards, Luwansa Hotel Management Palangkaraya
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V***i
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Business
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10,0
/10
Reviewed 7 week(s) ago
Very friendly service, location is not far from various places
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1 people find it helpful
Accommodation's Reply
01 Dec 2025
Dear Valued Guest, Thank you for choosing Luwansa Hotel during your stay in Palangka Raya. We sincerely appreciate your five-star review and rating. We are delighted that you enjoyed our friendly service and that our hotel's convenient location made it easy to travel to various destinations. We wish you good health and success in all your endeavors. We look forward to welcoming you back and providing you with an even more memorable experience. Sincerely, Luwansa Hotel Palangka Raya Management
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Denny
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9,4
/10
Reviewed 8 week(s) ago
Nice hotel and nice area with a good price
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m***a
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Business
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9,1
/10
Reviewed 9 week(s) ago
Stayed here for work purposes..the room was clean..the check-in process was quite smooth..the food was quite tasty but not very varied.
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D***i
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8,5
/10
Reviewed 11 week(s) ago
When I checked in, I paid Traveloka according to the application price, when I added another MLM, I asked the admin how much it was, it said 650, I said I'll order through Traveloka, he said okay, when I wanted to order through Traveloka, the price was still the application price when I wanted to pay, it suddenly changed to 650 according to what the admin said,, means it was changed by him, while in the application I always got a price cut,, then the food was also incomplete and the room area was noisy, what's more, when the staff cleaned the room, the check-out room really wasn't soundproof, the 2 MLM beds and so on were uncomfortable
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2 people find it helpful
Accommodation's Reply
01 Dec 2025
Dear Valued Guest, Warmest regards, Hotel Luwansa Palanga Raya. Thank you for taking the time to write us a review. We apologize for the inconvenience caused by the price difference when you wish to extend your stay. Please note that the prices on the Traveloka app are directly linked to our system and are subject to change. The price quoted by the receptionist will not differ from the price displayed on the app. Therefore, when you pay, the price will automatically adjust to the latest price. We understand the inconvenience caused and will conduct an internal assessment to ensure that the information provided by the staff is more accurate and consistent. We apologize for the inconvenience caused by the food not meeting your expectations. We will take your feedback into consideration for immediate improvement. With best wishes and prayers from all the staff at Hotel Luwansa Palanga Raya, we wish you and your family good health always and we look forward to welcoming you back for an even better experience. Sincerely, Hotel Luwansa Palanga Raya Management
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N***a
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9,1
/10
Reviewed 11 week(s) ago
Overall semua ok. proses checkin dan check out lancar dan singkat. kamar bersih dan luas. sangat ok. Tapi untuk kamar mandi, saat saya mandi air gampang sekali menggenang. sepertinya bisa di tingkatkan lagi untuk hal ini. Makanannya enak, tapi untuk main coursenya kurang bervariasi
1 people find it helpful
Accommodation's Reply
27 Oct 2025
Dear Ms. Nita, Thank you for choosing Hotel Luwansa as your accommodation during your stay in Palangkaraya. We are delighted that your check-in and check-out went smoothly and that you felt comfortable with the cleanliness and spaciousness of our room. We apologize for the inconvenience caused by the remaining water issue in the bathroom. We have passed on this feedback to our team for immediate follow-up action to make your next stay even more comfortable. We also appreciate your feedback regarding the variety of main courses in our restaurant. Our food and beverage team will take it into consideration for future improvements. Our sincere condolences and wish you and your family continued good health. We look forward to welcoming you back to us again for even more memorable experiences. Sincerely, Hotel Luwansa Palangkaraya Management
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H***y
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Business
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8,5
/10
Reviewed 11 week(s) ago
Good location, nice breakfast, staff friendly
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E***o
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Business
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8,5
/10
Reviewed 12 week(s) ago
The hotel is comfortable and clean, feels spacious and has an outdoor breakfast area.
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E***o
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Business
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8,5
/10
Reviewed 12 week(s) ago
Clean and spacious rooms, friendly service, and an outdoor breakfast area that allows you to enjoy the natural surroundings.
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Accommodation's Reply
01 Dec 2025
Dear Valued Guest, Thank you for choosing Levanza Hotel Palangkaraya during your stay in Palangkaraya. We are delighted that you enjoyed our clean and spacious rooms, friendly and attentive service and comfortable outdoor breakfast area. We wish you continued health and success. We look forward to welcoming you back again to make your stay even more memorable. Best regards, Levanza Hotel Palangkaraya Management
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R***n
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8,5
/10
Reviewed 12 week(s) ago
The hotel staff service is very good, the gym facilities are good and comfortable, the cleanliness and comfort of the rooms are very good.
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Accommodation's Reply
01 Dec 2025
Dear Valued Guest, Thank you for choosing Luwansa Hotel as your accommodation during your stay in Palangkaraya. We highly appreciate your review and 5-star rating. We are delighted to know that the service of our staff, the fitness facilities, and the cleanliness and comfort of our rooms provided a memorable experience. We wish you good health and success in all your endeavors. We look forward to welcoming you back again and providing you with even more memorable experiences. Best regards, Luwansa Hotel Management Palangkaraya
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A***y
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Business
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8,1
/10
Reviewed 13 week(s) ago
The check-in process took too long. The soundproofing was poor, with footsteps coming from outside and the sound of people chatting disrupting your rest.
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1 people find it helpful
S***i
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Business
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10,0
/10
Reviewed 13 week(s) ago
Thanks..., check-in check-out was good
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Miftahul K.
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10,0
/10
Reviewed 17 week(s) ago
Good offer. Good service. Good comfort. Adequate room quality.
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2 people find it helpful
n***h
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Business
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5,0
/10
Reviewed 19 week(s) ago
I booked a smoking hotel, but was given a non-smoking one, and then I was fined Rp 500,000. It was really bad. Even though the alarm in my room didn't sound the smoke sensor.
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1 people find it helpful
Accommodation's Reply
16 Sep 2025
Dear Valued Guest. Thank you for choosing Luwansa Hotel as your accommodation during your stay in Palangka Raya. Thank you for taking the time to provide a review. We apologize for any inconvenience. We would like to inform you that the non-smoking room information was provided upon check-in and that the Traveloka voucher has been adjusted to reflect the request for a non-smoking room. Our hotel has strict rules regarding this to ensure the comfort of other guests, and the fine is part of that policy. With our warmest regards and best wishes, we wish you and your family continued health. We look forward to welcoming you back again in the future, with an even more memorable experience. Sincerely. Luwansa Hotel Palangka Raya Management.
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Johann W.
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Transit
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10,0
/10
Reviewed 19 week(s) ago
Old hotel but well maintained, sure will back here again
2 people find it helpful
Taufik A.
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Business
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9,4
/10
Reviewed 19 week(s) ago
nice, clean, just lacking design. feels like entering an apartment building
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2 people find it helpful
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