Overall Ratings & Reviews dPalma Hotel

The hotel is comfortable, only the parking is not comfortable, the security guard left the key, so I'm also worried.

please pay more attention to the cleanliness. because it is very dirty. luckily the staff is responsive and helpful. the others are already good. only for the cleanliness it could be cleaner. there are still cockroaches and thick dust.

Hotel is enough comfort and the location is near the city centre.

The staff is friendly and the food is delicious. However, you need to pay attention to the hotel lights, because for me it is a bit dark.

Highly recommended for hotels in Bandung

There needs to be priority arrangements for parking specifically for hotel guests

Stay in a family room with a 2-bedroom model plus connecting door. Really top.

At night - early morning, the neighbors in the room had a big fight until they heard physical contact, couldn't sleep. The hot water was late and had to be turned on for a long time, the electric kettle wouldn't turn on.

hotel staff is friendly and very helpful 💖

The room was quite comfortable, the only downside was that the hot water didn't work and there were small cockroaches.

The hot water doesn't work, the room isn't soundproof at all so it's noisy when the next room is doing activities. The exhaust is really noisy.

The staff and security are very friendly, the food is delicious, the place is clean and comfortable for families.

The room is not soundproof and risky. Not suitable for rest.

The AC is not cold, there is no solution from the hotel, the excuse is that the technician is out, disappointed to sleep overnight like in a refugee camp. Uncomfortable heat. Not recommended.

The staff is friendly, the rooms are clean, parking is minimal.

The hotel is quite clean but maybe the lights are not bright enough and are yellow which makes the room atmosphere a bit scary and uncomfortable. For the rest, the family rooms are quite good and spacious.

The facilities are actually okay, only the rooms on the floor. 1 are a bit noisy because they are attached to people having breakfast, and the AC is like set. The timer is 12 minutes then turns off. So automatically the customer can't sleep well. Because there are no windows and the air is stuffy in the room. The cleanliness is only maybe the pillows smell musty. Parking may have to leave the key if it's full so it's not very comfortable. It's better not to use the floor. 1 is for receiving guests is very very uncomfortable. Small only transit for a few hours 😄.

The hotel is clean, the staff is friendly, the location is quite strategic.

Kamarnya bersih, rapi, makanannya juga enak, pegawainya ramah, cuma parkirannya kurang, dan request kamar yang ada jendelanya malah dikasih kamar yang gak ada jendelanya.

2 Nights stay here. 1st night check in without application superior room no. 503-505 5th floor using lift with connecting door comfortable room with lebaran price. 2nd night want to extend booking but the room is sold out try check in via application 2 Deluxe rooms number 111-112 1st floor no lift dark room atmosphere, bathroom is not clean room feels uncomfortable. Deluxe room which distinguishes sofa in room and refrigerator but feels like standard room more comfortable superior room. There is no restaurant only breakfast menu with standard menu and taste. Room service and security are friendly. Parking is narrow poor security has to leave the car park every time. Strategic location for culinary and looking for souvenirs because it is close to Asia Africa.