8.4
Very Good

From 3,933 reviews

Provided by travelers on
Cleanliness

8.4

Room Comfort

8.3

Meal

8.2

Location

8.7

Service and Facilites

8.4

People often mention about Wiltop Hotel Jambi
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Surroundings (46)
Staff Friendliness (43)
Accessibility (42)
Distance to City Center (41)
Room Space (38)
Bedroom (38)
Ambiance (36)
Taste (36)
Bathroom (35)
Hotel Area (34)
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Traveler Reviews Wiltop Hotel Jambi

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40
Customer reviews
Jap K. T.
icon-Leisure
Leisure
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5.9

/10

Reviewed 3 hour(s) ago

The staff is friendly, but the hotel room is very bad.
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Y***e
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Staycation
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8.8

/10

Reviewed 1 day(s) ago

Near to a mall, shopping is very convenient.

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Accommodation's Reply
28 Apr 2025
Dear Mr/s Thank you for your kind review! We're delighted to hear that you enjoyed our convenient location near the shopping mall. We look forward to welcoming you back to Wiltop Hotel for another great stay! Warms Regard J. Pras Lubis General Manager
B***s
icon-Business
Business
icon-origin-TRAVELOKA

9.0

/10

Reviewed 6 day(s) ago

in the middle of the city. integrated with the mall. The restaurant is very good and many food options. Standard room. The building is under renovation so it's a bit noisy in the morning.
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Accommodation's Reply
23 Apr 2025
Dear Mr./s. Thank you for taking the time to recommend and review Wiltop Hotel Jambi. We hope you always feel safe & comfortable while staying at Wiltop Hotel Jambi because your comfort is our satisfaction. We look forward to welcoming and serving you again in the future. Warm Regards, J. Pras Lubis. General Manager
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R***i
icon-origin-TRAVELOKA

10.0

/10

Reviewed 2 week(s) ago

The hotel is clean and directly connected to the WTC, the view is also beautiful Gentala Arasyi
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Accommodation's Reply
22 Apr 2025
Dear Mr./s. Thank you for taking the time to recommend and review Wiltop Hotel Jambi. We hope you always feel safe & comfortable while staying at Wiltop Hotel Jambi because your comfort is our satisfaction. We look forward to welcoming and serving you again in the future. Warm Regards, J. Pras Lubis. General Manager
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A***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 2 week(s) ago

the hotel is connected to the mall, the room is spacious and the view is nice directly to the bridge, the bathroom is also spacious, but there is no hair dryer, the restaurant also has a nice view. the parking lot is quite far if the one in front is full
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Accommodation's Reply
21 Apr 2025
Dear Mr./s. Thank you for taking the time to recommend and review Wiltop Hotel Jambi. We hope you always feel safe & comfortable while staying at Wiltop Hotel Jambi because your comfort is our satisfaction. We look forward to welcoming and serving you again in the future. Warm Regards, J. Pras Lubis. General Manager
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sentosaproperty
icon-Leisure
Leisure
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9.7

/10

Reviewed 2 week(s) ago

the view is cool. thank you wiltop
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Accommodation's Reply
16 Apr 2025
Dear Mr./s. Sentosaproperty. Thank you for taking the time to recommend and review Wiltop Hotel Jambi. We hope you always feel safe & comfortable while staying at Wiltop Hotel Jambi because your comfort is our satisfaction. We look forward to welcoming and serving you again in the future. Warm Regards, J. Pras Lubis. General Manager
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I***m
icon-Leisure
Leisure
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8.5

/10

Reviewed 2 week(s) ago

Friendly hotel staff, clean rooms, delicious food.
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Accommodation's Reply
14 Apr 2025
Dear Mr./s. Thank you for taking the time to recommend and review Wiltop Hotel Jambi. We hope you always feel safe & comfortable while staying at Wiltop Hotel Jambi because your comfort is our satisfaction. We look forward to welcoming and serving you again in the future. Warm Regards, J. Pras Lubis. General Manager
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Afdal H.
icon-origin-TRAVELOKA

10.0

/10

Reviewed 3 week(s) ago

The staff is very friendly, the staff is kid friendly plus the airport drop off is great.
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Accommodation's Reply
14 Apr 2025
Dear Mr. Afdal H. Thank you for taking the time to recommend and review Wiltop Hotel Jambi. We hope you always feel safe & comfortable while staying at Wiltop Hotel Jambi because your comfort is our satisfaction. We look forward to welcoming and serving you again in the future. Warm Regards, J. Pras Lubis. General Manager
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Armansyah S.
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Transit
icon-origin-TRAVELOKA

6.8

/10

Reviewed 4 week(s) ago

not according to expectations, checked in at night. entered the room, the room smelled and the food was not tasty and the rice was hard
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Accommodation's Reply
05 Apr 2025
Dear Mr. Armansyah S. "Warm Greetings From Wiltop Hotel Jambi" thank you for choosing Wiltop Hotel Jambi as your place to stay and giving us positive feedback. We hope that similar circumstances will not happen again in the future and we are ready to welcome you back to Wiltop Hotel Jambi in the future. Yours sincerely. J pras Lubis. General Manager
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Elfirman Y. S.
icon-Leisure
Leisure
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10.0

/10

Reviewed 4 week(s) ago

The location in a large mall in Jambi makes it easy to access shopping and recreation. Friendly and comfortable service.
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Accommodation's Reply
02 Apr 2025
Dear Mr. Elfirman Y. S. Thank you for taking the time to recommend and review Wiltop Hotel Jambi. We hope you always feel safe & comfortable while staying at Wiltop Hotel Jambi because your comfort is our satisfaction. We look forward to welcoming and serving you again in the future. Warm Regards, J. Pras Lubis. General Manager
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W***d
icon-origin-TRAVELOKA

9.4

/10

Reviewed 4 week(s) ago

A perfect staycation spot to unwind but close to shopping centers and tourist attractions.
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Accommodation's Reply
05 Apr 2025
Dear Mr./s. Thank you for taking the time to recommend and review Wiltop Hotel Jambi. We hope you always feel safe & comfortable while staying at Wiltop Hotel Jambi because your comfort is our satisfaction. We look forward to welcoming and serving you again in the future. Warm Regards, J. Pras Lubis. General Manager
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Isnawati
icon-origin-TRAVELOKA

10.0

/10

Reviewed 4 week(s) ago

Okay, like it. Please always maintain the existing quality of hospitality service.
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Accommodation's Reply
02 Apr 2025
Dear Ms. Isnawati. Thank you for taking the time to recommend and review Wiltop Hotel Jambi. We hope you always feel safe & comfortable while staying at Wiltop Hotel Jambi because your comfort is our satisfaction. We look forward to welcoming and serving you again in the future. Warm Regards, J. Pras Lubis. General Manager
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F***i
icon-Transit
Transit
icon-origin-TRAVELOKA

9.4

/10

Reviewed 4 week(s) ago

the hotel of choice when staying in Jambi.. strategic location next to the mall and the room size is quite spacious. the food may need variation because not everyone likes spicy food..
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Accommodation's Reply
05 Apr 2025
Dear Mr./s. Thank you for taking the time to recommend and review Wiltop Hotel Jambi. We hope you always feel safe & comfortable while staying at Wiltop Hotel Jambi because your comfort is our satisfaction. We look forward to welcoming and serving you again in the future. Warm Regards, J. Pras Lubis. General Manager
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L***i
icon-Business
Business
icon-origin-TRAVELOKA

10.0

/10

Reviewed 4 week(s) ago

Comfortable room. Great staff service. Easy access and access to the mall.
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1 people find it helpful

Accommodation's Reply
01 Apr 2025
Dear Mr./s. Thank you for taking the time to recommend and review Wiltop Hotel Jambi. We hope you always feel safe & comfortable while staying at Wiltop Hotel Jambi because your comfort is our satisfaction. We look forward to welcoming and serving you again in the future. Warm Regards, J. Pras Lubis. General Manager
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Anita F. S.
icon-origin-TRAVELOKA

9.1

/10

Reviewed 5 week(s) ago

Always stay here when traveling home to Sumatra.
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Accommodation's Reply
01 Apr 2025
Dear Mrs. Anita F. S. Thank you for taking the time to recommend and review Wiltop Hotel Jambi. We hope you always feel safe & comfortable while staying at Wiltop Hotel Jambi because your comfort is our satisfaction. We look forward to welcoming and serving you again in the future. Warm Regards, J. Pras Lubis. General Manager
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S***i
icon-Business
Business
icon-origin-TRAVELOKA

6.8

/10

Reviewed 5 week(s) ago

The room is spacious, unfortunately the architectural interior is not very good.
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Accommodation's Reply
01 Apr 2025
Dear Mr./s. Thank you for taking the time to recommend and review Wiltop Hotel Jambi. We hope you always feel safe & comfortable while staying at Wiltop Hotel Jambi because your comfort is our satisfaction. We look forward to welcoming and serving you again in the future. Warm Regards, J. Pras Lubis. General Manager
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B***g
icon-Business
Business
icon-origin-TRAVELOKA

8.7

/10

Reviewed 6 week(s) ago

Stayed on March 13, 2025. The room was clean, spacious and okay. The bathroom handle was broken and not repaired. The soap used was small and round, the sahur menu was limited and the food smelled, I didn't eat it because there were no other menu options. I asked the officer on duty, he said that the sahur menu was according to what was available.
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2 people find it helpful

Accommodation's Reply
18 Mar 2025
Dear Mr./s." Warm Greetings from Wiltop Hotel Jambi "Thank you for your feedback. We apologize for the inconvenience you experienced during your stay at Wiltop Hotel Jambi. We will immediately follow up on the issue related to the broken bathroom handle and ensure that our room facilities are in the best condition. We will also evaluate the quality and variety of the sahur menu to ensure the comfort of future guests. We greatly appreciate your feedback and will strive to improve our services. Hopefully we can serve you better on your next visit. Warm Regards, J. Pras Lubis. General Manager
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D***y
icon-origin-TRAVELOKA

7.0

/10

Reviewed 6 week(s) ago

Small water path, dusty cupboards and noisy cupboard doors, the hotel is complicated to get in and out using private vehicles, the hotel card often has problems.
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Accommodation's Reply
18 Mar 2025
Dear Mr./s."Warm Greetings From Wiltop Hotel Jambi"Thank you for choosing Wiltop Hotel Jambi as your place to stay and giving us positive feedback. We hope that similar circumstances will not happen again in the future and we are ready to welcome you back to Wiltop Hotel Jambi in the future. Yours sincerely. J pras Lubis. General Manager
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ardam s.
icon-origin-TRAVELOKA

10.0

/10

Reviewed 7 week(s) ago

The service is good and the room is clean
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Accommodation's Reply
14 Mar 2025
Dear Mr. Ardam S. Thank you for taking the time to recommend and review Wiltop Hotel Jambi. We hope you always feel safe & comfortable while staying at Wiltop Hotel Jambi because your comfort is our satisfaction. We look forward to welcoming and serving you again in the future. Warm Regards, J. Pras Lubis. General Manager
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M***d
icon-origin-TRAVELOKA

8.5

/10

Reviewed 8 week(s) ago

Location close to Jambi icon
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Accommodation's Reply
03 Mar 2025
Dear Mr./s. Thank you for taking the time to recommend and review Wiltop Hotel Jambi. We hope you always feel safe & comfortable while staying at Wiltop Hotel Jambi because your comfort is our satisfaction. We look forward to welcoming and serving you again in the future. Warm Regards, J. Pras Lubis. General Manager
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Number of reviews per page
20
40