8,4
Very Good
From 2.406 reviews
Provided by travelers on
Cleanliness

8,1

Room Comfort

8,3

Meal

8,0

Location

8,6

Service and Facilites

8,3

People often mention about Karang Setra Hotel & Cottages
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Staff Friendliness (26)
Distance to City Center (23)
Surroundings (20)
Accessibility (19)
Bedroom (19)
Family Friendly (18)
Ambiance (18)
Room Space (18)
Bathroom (18)
Hotel Area (17)
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Traveler Reviews Karang Setra Hotel & Cottages

Number of reviews per page
20
40
Customer reviews
B***i
icon-origin-TRAVELOKA
9,4
/10
Reviewed 2 week(s) ago
The junior suites are spacious, but they seem too spacious with a bit of furniture, lots of empty space that is not pleasing to the eye, and few electrical outlets. The cleanliness is okay, the AC is okay, the hot water is okay, there are 2 toilets, the TV shows are okay, the WiFi is okay, the refrigerator is cold, the location is okay in front of the hotel, there are lots of snacks and a minimarket that is okay. With affordable weekend prices, it is really worth it. I will come here again next time.
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Accommodation's Reply
15 Aug 2025
Dear Guest. Karang Setra Hotel & Cottages is honored to welcome you and your family as our guests. We always strive to ensure that our rooms, service, and breakfast are always memorable for our guests. We are also happy that your children enjoyed our swimming pool. We recently added two water slides to the children's pool. We hope to see you again soon. Thank you for your visit. Best regards, Syamsyul Huda, General Manager of Karang Setra Hotel
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r***i
icon-origin-TRAVELOKA
8,5
/10
Reviewed 6 week(s) ago
Old hotel, but the grand cottage is still comfortable for staying with a large family.
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Accommodation's Reply
15 Aug 2025
Warm greetings from Karang Setra Hotel & Cottages. Thank you for taking the time to share your experience during your stay at Karang Setra Hotel & Cottages. We are delighted that you had a pleasant experience during your stay, as described. We hope that our other facilities and services will also make you and your family more comfortable. Warm regards. Fika, Sales Executive
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Nanda A. G.
icon-Transit
Transit
icon-origin-TRAVELOKA
8,5
/10
Reviewed 8 week(s) ago
the check in process is easy, hopefully the hotel can be better maintained.
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1 people find it helpful
Accommodation's Reply
15 Aug 2025
Warm greetings from Karang Setra Hotel & Cottages. Thank you for taking the time to share your experience during your stay at Karang Setra Hotel & Cottages. We are delighted that you had a pleasant stay as described. We hope our other facilities and services will also make you and your family feel more comfortable. Warm regards. Fika, Sales Executive
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I***i
icon-origin-TRAVELOKA
10,0
/10
Reviewed 10 week(s) ago
The hotel staff is very friendly, the room facilities are okay, only the AC needs to be replaced, it's not cold enough and it's a bit noisy when first turned on. The breakfast is delicious, there are many variants, easy and strategic access, there are also many snacks outside the hotel. Next time I will stay here again when I staycation in Bandung.
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Accommodation's Reply
15 Aug 2025
Warm greetings from Karang Setra Hotel & Cottages. Thank you for taking the time to share your experience during your stay at Karang Setra Hotel & Cottages. We are delighted that you had a good experience during your stay, as you have described, that our hotel is comfortable, beautiful, and has beautiful views. We hope that our other facilities and services will also make you and your family more comfortable. We look forward to welcoming you and your family back to Karang Setra Hotel & Cottages. Best regards, Syamsul Huda, General Manager
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I***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 10 week(s) ago
The hotel staff is very friendly, the hotel access is strategic, close to the city center. Only the AC in the room seems to need to be replaced because it is not cold enough and a bit noisy when first turned on. For the rest it is ok. Next time I will stay again if I have a staycation in Bandung. Thank you 🥰🙏
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1 people find it helpful
K***u
icon-origin-TRAVELOKA
9,4
/10
Reviewed 15 week(s) ago
spacious, comfortable, clean place. suitable.
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Accommodation's Reply
15 Aug 2025
Warm greetings from Karang Setra Hotel & Cottages. Thank you for taking the time to share your experience during your stay at Karang Setra Hotel & Cottages. We are delighted that you had a good experience during your stay, as you have said, that our hotel is comfortable and clean. We hope that our other facilities and services can also make you and your family more comfortable. We look forward to welcoming you and your family back to Karang Setra Hotel & Cottages. Best regards, Syamsul Huda, General Manager
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A***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 16 week(s) ago
Our impression of Karang Setra Hotel, not a modern hotel building but the facilities and cleanliness of the room are good and comfortable. Hot water is great for those of us who like to take a warm bath. The children like the swimming pool facilities. The choice of food menus is fun and there are also many snacks around the hotel for those who like to snack.
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Accommodation's Reply
07 May 2025
Dear Guest, Karang Setra Hotel & Cottages is honored to welcome you and your family as our guest. We always try our best to ensure that our rooms, services and breakfast are always memorable for our guests. We are also happy that your children enjoyed the swimming pool that we provide. We hope to see you again soon. Thank you for your visit. Warm regards, Syamsul Huda. SH. General Manager Karang Setra Hotel & Cottages
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errik m.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 27 week(s) ago
The wifi network in the room is less than satisfactory
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2 people find it helpful
Accommodation's Reply
15 Aug 2025
Dear Mr. Erik, Warmest greetings from Karang Setra Hotel & Cottages. Thank you for taking the time to share your experience during your stay at Karang Setra Hotel & Cottages. We have read your review and on behalf of the management, we would like to extend our apologies. We hope to have the opportunity to welcome you and your family back to our hotel with even better service. Best regards. Syamsul Huda, General Manager
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Frisky W.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 28 week(s) ago
the staff are friendly... easy road access close to everywhere... the main thing is it's not difficult to find culinary... But unfortunately when we stayed there the atmosphere was being renovated so it was a bit uncomfortable its Ok lah!!! we understand, the important thing is to at least maintain what is there, improve what is not there yet.... Ok!!! 👌👍
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4 people find it helpful
Accommodation's Reply
15 Aug 2025
Dear Mr. Frisky, Warmest greetings from Karang Setra Hotel & Cottages. Thank you for taking the time to share your experience during your stay at Karang Setra Hotel & Cottages. We have read your review and on behalf of the management, we would like to apologize. We hope to have the opportunity to welcome you and your family back to our hotel with better service. Best regards. Syamsul Huda, General Manager
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A***I
icon-origin-TRAVELOKA
5,0
/10
Reviewed 30 week(s) ago
It's currently being renovated, it would be better to give a big discount of 50% or so because it really disturbs the comfort of visitors, sorry to say, the building also looks old, and the cleaning doesn't seem to be detailed, even though Karang Setra used to be the most famous in Bandung.
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1 people find it helpful
Accommodation's Reply
15 Aug 2025
Dear Guest. Warm greetings from Karang Setra Hotel & Cottages. Thank you for taking the time to share your experience during your stay at Karang Setra Hotel & Cottages. We have read your review and on behalf of the management, we would like to express our apologies. We hope to have the opportunity to welcome you and your family back to our hotel with even better service. Best regards. Syamsul Huda, General Manager
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wangsa t. I.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,4
/10
Reviewed 32 week(s) ago
The cottage feels a bit old but comfortable to stay in. The hot water bathtub is on, the facilities are good, there is a refrigerator and kettle for boiling water, the breakfast is good, the swimming pool is good, and the best thing is that it is only a 5-7 minute walk to PvJ
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2 people find it helpful
Accommodation's Reply
15 Aug 2025
Warm greetings from Karang Setra Hotel & Cottages. Thank you for taking the time to share your experience during your stay at Karang Setra Hotel & Cottages. We are delighted that you had a good experience during your stay, as you have said, that our hotel is comfortable and clean. We hope that our other facilities and services can also make you and your family more comfortable. We look forward to welcoming you and your family back to Karang Setra Hotel & Cottages. Best regards, Syamsul Huda, General Manager
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R***i
icon-origin-TRAVELOKA
10,0
/10
Reviewed 33 week(s) ago
suitable for family holiday
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5 people find it helpful
Accommodation's Reply
15 Aug 2025
Warm greetings from Karang Setra Hotel & Cottages. Thank you for taking the time to share your experience during your stay at Karang Setra Hotel & Cottages. We are delighted that you had a good experience during your stay, as you have said, that our hotel is comfortable and clean. We hope that our other facilities and services can also make you and your family more comfortable. We look forward to welcoming you and your family back to Karang Setra Hotel & Cottages. Best regards, Syamsul Huda, General Manager
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muhammad R. W.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,8
/10
Reviewed 33 week(s) ago
Due to the renovation it became a bit dirty and noisy because it was right in front of the room.
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1 people find it helpful
Andri S.
icon-origin-TRAVELOKA
6,5
/10
Reviewed 33 week(s) ago
Aga was forced because the intended hotel was not available, wanted a refund, it was a burden, several hotels were recommended by the app including Karang Setra, see the photo, how come. When we arrived, oh my, the app recommended a hotel with the same price. The AC was not cold, the bed was hard, approaching morning, eating at 8.30, everyone was about to finish, asked for an omelet, but said the eggs were finished, wow, why is that?
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2 people find it helpful
Linda M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 34 week(s) ago
I'm happy with all the services. The staff are all friendly. The breakfast is also comfortable. If you go to Bandung? Stay here again because it's close to everywhere. It's just that the adult pool needs frequent maintenance because it's a bit dirty. Overall, everything is ok
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1 people find it helpful
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Rohani E. P.
icon-origin-TRAVELOKA
9,7
/10
Reviewed 34 week(s) ago
The hotel staff is friendly, the rooms are clean and comfortable.
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1 people find it helpful
H***l
icon-origin-TRAVELOKA
9,7
/10
Reviewed 36 week(s) ago
👌Worth it for the price and facilities.
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m***d
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,5
/10
Reviewed 39 week(s) ago
old hotel close to pvj, worth the price
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4 people find it helpful
D***y
icon-origin-TRAVELOKA
8,4
/10
Reviewed 42 week(s) ago
Overall, I am quite satisfied because it is in accordance with the price and budget. A few notes: there is 1 room where the hot water is always on. However, it can be fixed immediately. For the deluxe room that we occupied, there was no bathroom mat provided (must request), and there was no bathroom key. Please pay more attention.
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6 people find it helpful
W***u
icon-Business
Business
icon-origin-TRAVELOKA
8,2
/10
Reviewed 43 week(s) ago
Friendly reception staff, strategic hotel location. Quite worth it with the price I paid when I checked in!
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1 people find it helpful
Number of reviews per page
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