Dear Mr. Achamat R.F., Thank you for sharing your review and rating. We are delighted to know that our hotel is conveniently located in the heart of Denpasar, offering you a comfortable stay experience. We will continue to strive to improve the quality of our facilities and services to make your next visit even more memorable. Best regards, Malpin Pakao Hotel Manager

Dear Mr./Ms. T*y, Thank you for your positive review. My team and I are delighted to hear that you enjoyed our convenient location and the service of our staff. We look forward to welcoming you back on your next visit. Best regards, Malpin, Hotel Manager

Dear our Value Guest, We sincerely thank you for taking the time to share your detailed feedback regarding your recent stay with us. It is gratifying to learn that you found our location convenient for your visit, and that our staff, room comfort, cleanliness, breakfast quality, and midday checkout met your expectations. We also greatly appreciate your constructive comments concerning the absence of coffee-making facilities and the shower tap issue. Please rest assured that these matters have been communicated to our relevant departments for immediate attention and rectification. Your observations are invaluable in helping us enhance our services, and we look forward to the opportunity of welcoming you back in the near future, with the assurance of an improved experience. Yours sincerely, Malpin Hotel Manager

Dear Mr. Andy S.W., Thank you very much for your positive review! We are delighted to hear that you were satisfied with the friendliness of our staff, the service provided, and the hotel's convenient location. We look forward to welcoming you back in the future for an even more enjoyable stay. Best regards, Malpin, Hotel Manager

Dear Mr./Ms. i*a. Thank you for your review and feedback. We are pleased to know that you were pleased with the cleanliness and comfort of our room. Regarding the music from the bar next door, we apologize for the inconvenience. We will take this feedback into consideration to find a better solution for the comfort of our guests in the future. We hope to welcome you back again in the future. Best regards, Malpin. Hotel Manager

Dear Mr./Ms. J*a, Thank you for your review and feedback. We sincerely apologize for not being able to fulfill your request regarding the bed greeting as expected. This is a serious concern for us to evaluate and improve coordination between teams, so that in the future every guest request can be handled better and optimally. We look forward to welcoming you back with even better service in the future. Sincerely, Malpin, Hotel Manager, Amaris Hotel Teuku Umar Denpasar

Dear Mr. Dani, Thank you for your positive review. We are very pleased to hear that you enjoyed our friendly staff and the excellent service at our restaurant. It was an honor to serve you, and we look forward to welcoming you back in the future. Best regards, Malpin, Hotel Manager, Amaris Teuku Umar Denpasar

Dear Mr./Ms. S*i, Thank you for taking the time to provide a review. We appreciate your feedback and are pleased to hear that our hotel's location is strategic and can be the right choice when needed. We will continue to strive to improve the quality of service so that your next visit can be a more enjoyable experience. Best regards, Malpin, Hotel Manager, Amaris Teuku Umar Denpasar

Dear Valued Guest, Thank you for your kind feedback. We’re glad to hear that overall everything was good during your stay. We sincerely apologize for the inconvenience caused by the Wi-Fi issue. Please be assured that we are taking your feedback seriously and will follow up with our team to improve the connection for a better guest experience in the future. We hope to welcome you back soon. Warm regards, Malpin Hotel Manager Amaris Hotel Teuku Umar Denpasar