I was checked in on the 25th of January with my husband and 2 children there. When my husband layed down on the bed, he suddenly felt itchy and keep scratching all over his body. I was not believe it at first, but after I showered then layed down on the bed, I felt the same things like itchy and scratching my back and my feet then to all over my body. Complained to the hotel staff, he offered us a new room to stay, but we already disappointed with the hotel 's facilities and it was 10.30pm at night which is too much from us to try another room at 2nd floor and end up with another itchy. We finally moved to another hotel close by at that night. So disappointed 😓.