Traveloka (1,341)
8.5
Very Good
From 1,341 reviews
Provided by travelers on
Cleanliness
8.7
Room Comfort
8.6
Meal
8.5
Location
8.7
Service and Facilites
8.7
People often mention about The Royale Krakatau Hotel
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Staff Friendliness (23)
Bathroom (18)
Ambiance (17)
Bedroom (17)
Check-in/out Time (16)
Room Space (16)
Hotel Area (16)
Family Friendly (15)
Distance to City Center (14)
Activity Option (13)
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Traveler Reviews The Royale Krakatau Hotel
Number of reviews per page
20
40
Customer reviews
M***p
8.8
/10
Reviewed 1 week(s) ago
The place is beautiful with lots of trees, suitable for holidays and transit.
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R***i
Staycation
9.4
/10
Reviewed 2 week(s) ago
pretty good for a small town strategic location near golf course
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r***i
Leisure
9.4
/10
Reviewed 3 week(s) ago
We arrived at 10 pm and were definitely tired after a day of traffic jams and swimming at the beach. The hotel was good, it was great. We came with the kids. In the morning, they were satisfied swimming. The pool was also big and clean.
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r***y
Staycation
9.1
/10
Reviewed 3 week(s) ago
Will staycation again every month here as a self reward.
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Guest
9.7
/10
Reviewed 5 week(s) ago
Great place, feel like home in this hotel
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Budi S.
8.5
/10
Reviewed 9 week(s) ago
Overall it's quite good, but maybe it could be refurbished to make it more comfortable.
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1 people find it helpful
DS
Debby S.
Leisure
10.0
/10
Reviewed 11 week(s) ago
Comfortable and family friendly hotel.
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S***i
Staycation
10.0
/10
Reviewed 11 week(s) ago
Friendly staff, clean and comfortable room. Thank you.
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BB
Boy B.
10.0
/10
Reviewed 14 week(s) ago
Great Food. Great Landscape. Just need to improve the shower gel.
2 people find it helpful
A***e
9.4
/10
Reviewed 14 week(s) ago
Okay, anyway, to stay here
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Me
Mega e.
9.4
/10
Reviewed 16 week(s) ago
The staff are friendly. The food is all delicious. The point is top
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1 people find it helpful
D***a
9.4
/10
Reviewed 16 week(s) ago
Hope to come back here again♥️
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3 people find it helpful
U***a
8.8
/10
Reviewed 19 week(s) ago
The staff is good, all the facilities are good, the breakfast is delicious, great.
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A***d
8.8
/10
Reviewed 24 week(s) ago
Some part of the bath room aren't maintained very well, And the atea is too crowded when the balltoom is used. The ballroom guests were not controlled, littered and sit everywhere.
1 people find it helpful
L***k
10.0
/10
Reviewed 25 week(s) ago
very comfortable, next time I'll stay here again
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1 people find it helpful
J***a
Leisure
10.0
/10
Reviewed 25 week(s) ago
First time trying the tower suite, no less comfortable than the cottage and just as spacious. Next time staying again. Don't ask about breakfast, it's the best.
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ER
Enung R. A.
Staycation
10.0
/10
Reviewed 26 week(s) ago
friendly staff, satisfactory service
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Y***n
10.0
/10
Reviewed 28 week(s) ago
I was happy when I was staying there!
2 people find it helpful
Accommodation's Reply
24 Oct 2024
Dear, Sir/Madam.
Thank you for taking the time to provide a review of our hotel. Your review means a lot. We really appreciate your review regarding the services and facilities provided. Thank you for trusting us to stay at the Royale Krakatau Cilegon hotel. We look forward to your next visit.
Greetings.
Rury Ilham.
General Manager.
F***l
Leisure
8.5
/10
Reviewed 33 week(s) ago
The room is comfortable, clean, there is a bathtub. Suggestions might be to add a water tap for ablution only.
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Accommodation's Reply
23 Sep 2024
Dear Sir/Madam. Thank you for taking the time to review our hotel. Your review means a lot. We greatly appreciate your review of the services and facilities provided. Thank you for trusting us to stay at the Royale Krakatau Cilegon hotel. We look forward to your next visit. Best regards. Rury Ilham. General Manager.
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Cendanawati
Leisure
10.0
/10
Reviewed 33 week(s) ago
Every. To Cilegon, definitely stay here, this is the 4th time. Never get bored. Definitely will come here again, because my child is studying in Cilegon. Good luck, huh?
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1 people find it helpful
Accommodation's Reply
06 Sep 2024
Dear Mr./Mrs. Cendanawati. Thank you for taking the time to review our hotel. Your review means a lot. We greatly appreciate your review of the services and facilities provided. Thank you for trusting us to stay at the Royale Krakatau Cilegon hotel. We look forward to your next visit. Best regards. Rury Ilham. General Manager.
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Number of reviews per page
20
40
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