8.5
Very Good

From 6,331 reviews

Provided by travelers on
Cleanliness

8.5

Room Comfort

8.5

Meal

8.6

Location

8.9

Service and Facilites

8.6

People often mention about Grand Savero Hotel Bogor
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Distance to City Center (90)
Bedroom (83)
Staff Friendliness (80)
Taste (72)
Hotel Area (71)
Accessibility (67)
Bathroom (67)
Variety (67)
Ambiance (66)
Family Friendly (61)
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Traveler Reviews Grand Savero Hotel Bogor

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Customer reviews
J***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA

10.0

/10

Reviewed 5 day(s) ago

One of the best hotels for staycation in Bogor. The interior is really cool, and I really like the beanbag spot near the pool 🤍
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1 people find it helpful

Accommodation's Reply
24 Apr 2025
Good Morning J*a. Thank you for taking the time to review our hotel and we are very happy that you are satisfied with the facilities and services of our hotel. We look forward to your next visit and thank you for making our hotel your place to stay when you visit the city of Bogor. Best regards, Rian W. Saputra. Front Office Manager
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H***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 2 week(s) ago

friendly hotel staff and always welcome at check in or check out and a comfortable place for families.
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Accommodation's Reply
21 Apr 2025
Good Afternoon H*i. Thank you for taking the time to review our hotel and we are very happy that you are satisfied with the facilities and services of our hotel. We look forward to your next visit and thank you for making our hotel your place to stay when you visit the city of Bogor. Best Regards, Rian W. Saputra. Front Office Manager
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N***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9.0

/10

Reviewed 2 week(s) ago

The location is near the Kebun Raya. We tried the swimming pool which is located in the indoor area toward the Kebun Raya and it was so cool to swim with the view of big trees. The breakfast wasn't so tasty though it has various menus. The staff was so helpful. The basement parking area needs to be cleaned up, there is a bad smell like trash or rotten food.
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Accommodation's Reply
15 Apr 2025
Good Evening N*o. Thank you for taking the time to review our hotel and we are very happy that you are satisfied with the facilities and services of our hotel. We look forward to your next visit and thank you for making our hotel your place to stay when you visit the city of Bogor. Best Regards, Rian W. Saputra. Front Office Manager
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Y***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA

10.0

/10

Reviewed 2 week(s) ago

Twice stayed at Grand Savero so far so good.
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1 people find it helpful

Accommodation's Reply
21 Apr 2025
Good Afternoon Y*i. Thank you for taking the time to review our hotel and we are very happy that you are satisfied with the facilities and services of our hotel. We look forward to your next visit and thank you for making our hotel your place to stay when you visit the city of Bogor. Best Regards, Rian W. Saputra. Front Office Manager
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I***o
icon-origin-TRAVELOKA

9.1

/10

Reviewed 3 week(s) ago

the location is very strategic, the staff are friendly
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Accommodation's Reply
15 Apr 2025
Good Evening I*o. Thank you for taking the time to review our hotel and we are very happy that you are satisfied with the facilities and services of our hotel. We look forward to your next visit and thank you for making our hotel your place to stay when you visit the city of Bogor. Best Regards, Rian W. Saputra. Front Office Manager
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adindha d.
icon-Staycation
Staycation
icon-origin-TRAVELOKA

8.8

/10

Reviewed 3 week(s) ago

Overall good, strategic location. Booked for a standard room then when checking in was upgraded to a superior room without additional costs ❤️
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Accommodation's Reply
15 Apr 2025
Good evening, Adhinda d. Thank you for taking the time to review our hotel and we are very happy that you are satisfied with the facilities and services of our hotel. We look forward to your next visit and thank you for making our hotel your place to stay when you visit the city of Bogor. Best regards, Rian W. Saputra. Front Office Manager
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N***o
icon-origin-TRAVELOKA

10.0

/10

Reviewed 3 week(s) ago

Excellent! Will be my 1st option for my next trip to Bogor. Me and my family were very happy staying at Grand Savero. Best room and hotel facilities, best hospitality and service, best breakfast, very helpful and friendly staff!

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Accommodation's Reply
15 Apr 2025
Dear N***o Thank you very much for taking the time to share your thoughts and comments regarding your stay with us. There is no greater satisfaction, as a customer service professional, than receiving kind words from a valued guest, I will pass your comments onto the team. If there is anything we could do to assist you further, please do not hesitate to let us know. Sincerely, Rian W. Saputra Front Office Manager
JAYA
icon-Staycation
Staycation
icon-origin-TRAVELOKA

8.8

/10

Reviewed 3 week(s) ago

strategic location in front of KBR, next to the mall and close to UMKM Malabar. Clean and spacious rooms. but unfortunately the check-in time should be considered again. Book 5 Deluxe rooms and 2 rooms upgraded to Grand Deluxe. For breakfast, the food is varied and delicious.
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Accommodation's Reply
15 Apr 2025
Good Evening JAYA. Thank you for taking the time to review our hotel and we are very happy that you are satisfied with the facilities and services of our hotel. We look forward to your next arrival and thank you for making our hotel your place to stay when you visit the city of Bogor. Best Regards, Rian W. Saputra. Front Office Manager
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Erfando P. S.
icon-origin-TRAVELOKA

8.5

/10

Reviewed 3 week(s) ago

In general, it was quite pleasant, only when I checked in the sheets were not very clean and I asked to be replaced immediately with new ones. The hot water in the bathroom shower may have been a bit faulty so it was a bit less hot, especially for children.
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Accommodation's Reply
15 Apr 2025
Good Evening Erfando P. S. Thank you for taking the time to review our hotel and we are very happy that you are satisfied with the facilities and services of our hotel. We look forward to your next arrival and thank you for making our hotel your place to stay when you visit the city of Bogor. Best Regards, Rian W. Saputra. Front Office Manager
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J***i
icon-origin-TRAVELOKA

10.0

/10

Reviewed 3 week(s) ago

Ok great. Lots of room improvements.
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Accommodation's Reply
15 Apr 2025
Good Evening J*i. Thank you for taking the time to review our hotel and we are very happy that you are satisfied with the facilities and services of our hotel. We look forward to your next visit and thank you for making our hotel your place to stay when you visit the city of Bogor. Best Regards, Rian W. Saputra. Front Office Manager
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Julius C.
icon-origin-TRAVELOKA

10.0

/10

Reviewed 3 week(s) ago

The hotel is nice, the staff are friendly and the food is delicious.
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1 people find it helpful

Accommodation's Reply
15 Apr 2025
Good Evening Sir, Julius C. Thank you for taking the time to review our hotel and we are very happy that you are satisfied with the facilities and services of our hotel. We look forward to your next visit and thank you for making our hotel your place to stay when you visit the city of Bogor. Best Regards, Rian W. Saputra. Front Office Manager
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S***i
icon-origin-TRAVELOKA

10.0

/10

Reviewed 3 week(s) ago

The room is very clean, the staff is friendly, I recommend staying here.
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1 people find it helpful

Accommodation's Reply
04 Apr 2025
Congratulations S*i. Thank you for taking the time to review our hotel and we are very happy that you are satisfied with the facilities and services of our hotel. We look forward to your next visit and thank you for making our hotel your place to stay when you visit the city of Bogor. Best regards, Rian W. Saputra. Front Office Manager
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Afton A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA

8.5

/10

Reviewed 3 week(s) ago

very impressive, friendly hotel staff
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Accommodation's Reply
15 Apr 2025
Good Evening, Mr. Afton A. Thank you for taking the time to review our hotel and we are very happy that you are satisfied with the facilities and services of our hotel. We look forward to your next visit and thank you for making our hotel your place to stay when you visit the city of Bogor. Best Regards, Rian W. Saputra. Front Office Manager
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evi U. r.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

7.0

/10

Reviewed 4 week(s) ago

my experience, there are pluses and minuses, and I'll start with the minuses first: 1. I knew it was high season, but I didn't expect the room to be so small, no refrigerator, and refillable drinking water but no seal (this is something I learned from other hotels, even though they gave me refillable water but it was sealed) 2. ⁠the food was not very varied, and at 8.45 it was already gone, refilling took a while, not to mention the salad was really messy - when I saw it I didn't want to take it 🥲 3. ⁠my parents' room was pressed by the bell, by the kids who were messing around - really annoying 🥹 pluses: 1. Clean room 👍 2. ⁠good swimming pool 3. ⁠parking - luckily it was a valet, because it was really narrow 4. ⁠cooking class got souvenirs 🫰 Overall, it's good, but it doesn't seem to suit us.🙏
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Accommodation's Reply
15 Apr 2025
Good Evening, Mrs. Evi U. R. Thank you for taking the time to review our hotel and we are very happy that you are satisfied with the facilities and services of our hotel. We look forward to your next visit and thank you for making our hotel your place to stay when you visit the city of Bogor. Best Regards, Rian W. Saputra. Front Office Manager
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Jioe A. W.
icon-origin-TRAVELOKA

8.5

/10

Reviewed 4 week(s) ago

I got a grand deluxe room on the 8th floor which smelled musty but got a solution to be moved to the 5th floor which was better. But when the 2nd day my room key was locked and could be refreshed again by the receptionist. I was not bothered by that problem, what disappointed me was that I had not checked out but my room key was locked without an apology from the receptionist. For the food, it was just ordinary and not too varied for a 4-star hotel. Please improve the room service & service
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Accommodation's Reply
15 Apr 2025
Good Evening Sir, Jioa A. W. Thank you for taking the time to review our hotel and we are very happy that you are satisfied with the facilities and services of our hotel. We look forward to your next visit and thank you for making our hotel your place to stay when you visit the city of Bogor. Best Regards, Rian W. Saputra. Front Office Manager
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Dani P.
icon-Staycation
Staycation
icon-origin-TRAVELOKA

10.0

/10

Reviewed 4 week(s) ago

fast and friendly service.. clean room
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Accommodation's Reply
15 Apr 2025
Good Afternoon Mr. Dani P. Thank you for taking the time to review our hotel and we are very happy that you are satisfied with the facilities and services of our hotel. We look forward to your next visit and thank you for making our hotel your place to stay when you visit the city of Bogor. Best Regards, Rian W. Saputra. Front Office Manager
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Darto A.
icon-Transit
Transit
icon-origin-TRAVELOKA

10.0

/10

Reviewed 6 week(s) ago

Hotel in the city center, right in front of the Botanical Gardens, comfortable rooms, OK service, recommended.
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3 people find it helpful

Accommodation's Reply
17 Mar 2025
Good Afternoon Mr., Darto A. Thank you for taking the time to review our hotel and we are very happy that you are satisfied with the facilities and services of our hotel. We look forward to your next arrival and thank you for making our hotel your place to stay when you visit the city of Bogor. Best Regards, Rian W. Saputra. Front Office Manager
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Guest
icon-Business
Business
icon-origin-TRAVELOKA

10.0

/10

Reviewed 7 week(s) ago

At the first sahur. The food was ready and woken up again. It was really fun to stay there while fasting
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Accommodation's Reply
17 Mar 2025
Good Afternoon Guest. Thank you for taking the time to review our hotel and we are very happy that you are satisfied with the facilities and services of our hotel. We look forward to your next arrival and thank you for making our hotel your place to stay when you visit the city of Bogor. Best Regards, Rian W. Saputra. Front Office Manager
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Guest
icon-origin-TRAVELOKA

9.7

/10

Reviewed 8 week(s) ago

The hotel staff is very friendly and helpful. The breakfast choices are very varied. The hotel room is comfortable for resting.
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2 people find it helpful

Accommodation's Reply
03 Mar 2025
Good Afternoon Guest. Thank you for taking the time to review our hotel and we are very happy that you are satisfied with the facilities and services of our hotel. We look forward to your next arrival and thank you for making our hotel your place to stay when you visit the city of Bogor. Best Regards, Rian W. Saputra. Front Office Manager
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Wanda M.
icon-Staycation
Staycation
icon-origin-TRAVELOKA

6.6

/10

Reviewed 9 week(s) ago

The room is standard, maybe because it's an old hotel. Breakfast lacks variety for a 4-star hotel. But the location is strategic.
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Accommodation's Reply
03 Mar 2025
Good Afternoon Wanda M. Thank you for taking the time to review our hotel. Your input is very valuable to us, to make us even better in the future. Greetings, Rian W. Saputra Front Office Manager
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Number of reviews per page
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