Overall Ratings & Reviews Riche Heritage Hotel

It was a pleasure to stay at this hotel. The location is strategic, quite close to the city center.

Very strategic location, all staff and security are friendly and ready to help. At first it was a bit strange seeing the appearance of the hotel which seemed old but it turned out to be the opposite of the modern and pleasant atmosphere of the room. The concept is cool.

The location in Malang city is very strategic, close to the town square and the grand mosque, the service is very good and the rooms are extraordinarily spacious and it is also close to Batu city for walking to tourist attractions, one of which is Selecta.

Very nice hotel and close to everywhere. Thank you Riche Hotel

Thank you Riche Hotel, keep up the quality and service.

Will definitely come back to stay at Riche Hotel Malang ❤️

It was very pleasant to stay at Riche Hotel Malang, if I go to Malang I will stay at Riche Hotel again ❤️

Friendly service, especially the security, is really welcoming.

I've stayed at this hotel 4 days 3 Nights.. generally the staff very friendly & helpful and also the breakfast so delicious 👍👍

No towels, liquid soap out of stock Service not friendly

The hotel is quite nice, close to everywhere, strategic location, lots of food stalls, there are quite a lot of food variations, the room is nice and cool, but the blanket is too thin. The superior room, the cleanliness of the room is quite okay but a little dusty on the top of the bed.

I stayed from March 30-April 1. I really regret staying here, the towels were not replaced by the housekeeping staff, the hotel manager named Alfonsius Sakura was not friendly, the engineering pretended to be smart, my wife and I had to pay 300k to replace the freon, initially my wife borrowed a hose to fill the car's freon because the car's AC was having problems, my wife had told the manager ALFONSIUS SAKURA to only borrow the AC freon hose, I had stock of freon in the car, suddenly the engineering on the orders of ALFONSIUS SAKURA filled the freon with the hotel's, the car's AC was not normal, instead we were forced to replace the Freon cost of 300k.. this extortion is really bad, ALFONSIUS SAKURA, the hotel manager

Closed sometimes the water gets clogged and can't go down to the 3rd floor.

Location is close to everywhere. Clean room, clean bathroom, clean bed & blanket. This hotel is really comfortable. Next time to Malang, stay here again.

Very clean and fragrant, only in the room I stayed there was a hole in the ceiling in the bathroom. And also there were some parts of the room window that were loose. Please pay more attention. The rest you guys are amazing. Thanks.

Strategic location. Friendly & very helpful staff

city center, near the mosque, can pray in congregation, food, room, toilet, terrace are okay for that price, parking area is limited, staff are kind and friendly, I LOVE staying here

Book a Deluxe room, comfortable bed, smart TV, comfortable pillows, clean bathroom. Room cleanliness could be improved. Staff and security guards are super friendly. Overall stay at this hotel is comfortable, affordable and very close to the center of Malang 👍🏽

Book a Superior room (room 143). Affordable price, fairly comfortable bed, smart TV, Netflix. Thin blanket and chemical stains on the bedsheet. The sink was broken (the lower pipe came off), so I complained and finally it was fixed. The walls of the room were dirty and damp. The upper corner of the bathroom wall was also moldy. Please fix it. The staff at this hotel are super friendly, from the receptionist to the security guard, good job! Overall, staying at this hotel can be said to be comfortable and affordable.

Book a Deluxe room, affordable price, the room space is quite proper, only the bathroom has an unpleasant smell from the water drain (Deluxe room 136). There is a smart TV and Netflix, but the TV remote sometimes errors. For breakfast, there are many food variants and the taste is good. The cleanliness of the room can be improved because there is a lot of dust under the bed. Overall, staying here can be said to be comfortable and affordable.