highly recommend this hotel, the check in - checkout process is easy & concise, guest service from the front office to the security is friendly & very helpful (brilliant), the room is very comfortable, clean & quiet, although the hot water shower is sometimes on and sometimes not (zamrud 1) but it doesn't matter, it's been ignored by the friendliness of the hotel staff, grooming greeting (5 stars), thank you Riverstone, I will not hesitate to recommend you to colleagues and family to choose you as one of the best accommodations in Batu. Jazhakallah khairan