The receptionist was less than professional, this is my personal experience when staying, I ordered through Treveloka at a price of around 297 thousand/room, after checking I validated that I would extend it to 7 days (plan). And the first receptionist responded friendly and served with validation, you could go through Treveloka or directly at the hotel. Disklemer: as long as I use treveloka, when booking a hotel the price is the same as the application, but especially in thematic hotels, from the price of 297K when I want to renew the receptionist says 400 thousand, whereas in the application it is still the same. And after I wanted to order via Treveloka, suddenly it was sold out, I confirmed it with the receptionist (a different person) at night what the Treveloka application was for, I didn't know and it took a long time in the box, after I asked, could it be done or not, sir, Katana tried again, just right. The trial only applies for cash payments and must use a credit card. And I don't have one, I suspect the receptionist is trying to set the application to either raise the price or force me not to stay again. Very disappointed! Notes; What is clear is that this is advice to Treveloka, don't give access to price changes in the sticky box, even though there is a review period and process when prices are increased and decreased, so that the receptionist doesn't just adjust according to what they want, and this makes me uncomfortable at this hotel. Again. That's all, thank you