Dear Valued Guest, From Sutanraj Colaka Hotel, Thank you for taking the time to rate and share your experience staying at Sutanraj Colaka Hotel. We are deeply sorry for what happened and apologize if anything affected your comfort during your stay. We will address this issue as part of our long-term improvement project. Please give us the opportunity to resolve the problem, and we guarantee it will not happen again in the future. Thank you again for your rating, and we hope to welcome you back to Sutanraj Colaka Hotel in the near future. Sincerely, Harry Simangkunsong, General Manager, Sutanraj Colaka Hotel

Dear Mr./Mrs. R*h, With deepest gratitude, Sutan Raja Golaga Hotel would like to thank you for taking the time to rate and share your experience at Sutan Raja Golaga Hotel. We are deeply sorry for the incident that occurred and apologize if anything affected your comfort. We will take this matter into consideration and follow up on it as part of our long-term improvement project. We will rectify the situation and ensure it does not happen again in the future. Thank you again for your rating, and we hope to welcome you back to Sutan Raja Golaga Hotel soon. Sincerely, Harry Simangkunsong, General Manager, Sutan Raja Golaga Hotel

Dear Mr. Naufal A. A., Best regards, Sutanaraja Golaka Hotel We would like to thank you for taking the time to share your experience of staying at Sutanaraja Golaka Hotel. I have already shared your wonderful experience with my colleagues. Everyone was very happy and enthusiastic. With this positive feedback, I am sure that our team will be even more enthusiastic to provide the best service to our guests in the future. We hope that next time we will be able to meet your expectations again. Best regards, Sutanaraja Golaka Hotel Management, Mr. Harry Simangungsong General Manager Sutanaraja Golaka Hotel

Warm greetings from Sutanraja Hotel Kolaka. Thank you, Mr./Mrs. Stephanie. For taking the time to provide a rating score and for sharing your experience during your stay at Sutanraja Hotel Kolaka. We deeply regret what has happened and we apologize if there is anything that reduces your comfort while staying at our hotel. And for this issue, it will be our concern and we will follow up as a long-term project for its improvement. Allow us to fix this and we ensure that it will not happen again in the future. Once again, thank you very much for your rating score and we hope to welcome you back to stay at Sutanraja Hotel Kolaka in the near future. Best regards, Harry Simangunsong. GM Sutan Raja Hotel Kolaka

Your Reply. Warm greetings from Sutanraja Hotel Kolaka. Thank you, Mr./Mrs. b*ke. For taking the time to provide a rating score and for sharing your experience while staying at Sutanraja Hotel Kolaka. We deeply regret what has happened and we apologize if there is anything that reduces your comfort while staying at our hotel. And for this problem, it will be our concern and we will follow up as a long-term project for improvement. Allow us to fix this and we ensure that it will not happen again in the future. Once again, thank you very much for your rating score and we hope to welcome you back to stay at Sutanraja Hotel Kolaka in the near future. Best regards, Harry Simangunsong. GM Sutan Raja Hotel Kolaka

Dear M*a., Warmest greetings from Sutanraja Hotel Kolaka. We would like to thank you for taking the time to share your experience during your stay at Sutanraja Hotel Kolaka. I have immediately conveyed your very positive experience to the relevant colleagues. Everyone was very happy and very enthusiastic. With these positive comments, I am very confident that our team will be much more enthusiastic to provide the best service to our guests in the future. We hope that in the next experience we can fulfill your expectations again. Warmest regards, Management of Sutan Raja Hotel Kolaka, Harry Simangungsong, General Manager of Sutan Raja Hotel Kolaka.

Warm greetings from Sutanraja Hotel Kolaka. Thank you, Mr./Mrs. Ke*ke. For taking the time to provide a rating score and for sharing your experience while staying at Sutanraja Hotel Kolaka. We deeply regret what has happened and we apologize if there is anything that reduces your comfort while staying at our hotel. And for this problem, it will be our concern and we will follow up as a long-term project for improvement. Allow us to fix this and we ensure that it will not happen again in the future. Once again, thank you very much for your rating score and we hope to welcome you back to stay at Sutanraja Hotel Kolaka in the near future. Best regards, Harry Simangunsong. GM Sutan Raja Hotel Kolaka

Dear D*i., Warmest Greetings from Sutanraja Hotel Kolaka. We would like to thank you for taking the time to share your experience during your stay at Sutanraja Hotel Kolaka. I have immediately conveyed your very positive experience to the colleagues concerned. Everyone was very happy and very enthusiastic. With these positive comments, I am very confident that our team will be much more enthusiastic to provide the best service to our guests in the future. We hope that in the next experience we can fulfill your expectations again. Warmest regards, Management of Sutan Raja Hotel Kolaka, Harry Simangungsong, General Manager of Sutan Raja Hotel Kolaka.

Dear D*i., Warmest Greetings from Sutanraja Hotel Kolaka. We would like to thank you for taking the time to share your experience during your stay at Sutanraja Hotel Kolaka. I have immediately conveyed your very positive experience to the colleagues concerned. Everyone was very happy and very enthusiastic. With these positive comments, I am very confident that our team will be much more enthusiastic to provide the best service to our guests in the future. We hope that in the next experience we can fulfill your expectations again. Warmest regards, Management of Sutan Raja Hotel Kolaka, Harry Simangungsong, General Manager of Sutan Raja Hotel Kolaka.

Dear Mrs. Musdalifa H., Warm Greetings from Sutanraja Hotel Kolaka. We would like to thank you for taking the time to share your experience while staying at Sutanraja Hotel Kolaka. I have immediately conveyed your very positive experience to the relevant colleagues. Everyone was very happy and very enthusiastic. With these positive comments, I am very sure that our team will be much more enthusiastic to provide the best service to our guests in the future. We hope that in the next experience we can fulfill it again. Warm greetings, Management of Sutan Raja Hotel Kolaka, Harry Simangungsong, General Manager of Sutan Raja Hotel Kolaka.

Warm Greetings from Sutanraja Hotel Kolaka. We would like to thank you for taking the time to share your experience while staying at Sutanraja Hotel Kolaka. I have immediately conveyed the very positive experience from you to the relevant colleagues. Everyone was very happy and very enthusiastic. With these positive comments, I am very sure that our team will be much more enthusiastic to provide the best service to our guests in the future. We hope that in the next experience we can fulfill it again. Warm greetings, Management of Sutan Raja Hotel Kolaka, Harry Simangungsong, General Manager of Sutan Raja Hotel Kolaka.

Dear Mrs. Riski S. A., Warm Greetings from Sutanraja Hotel Kolaka. We would like to thank you for taking the time to share your experience while staying at Sutanraja Hotel Kolaka. I have immediately conveyed your very positive experience to the relevant colleagues. Everyone was very happy and very enthusiastic. With these positive comments, I am very sure that our team will be much more enthusiastic to provide the best service to our guests in the future. We hope that in the next experience we can fulfill it again. Warm greetings, Management of Sutan Raja Hotel Kolaka, Harry Simangungsong, General Manager of Sutan Raja Hotel Kolaka.

Your Reply Yunisca S. Thank you for your feedback and rating, we are very happy that you have a good service and experience at our hotel. Guest comfort and satisfaction are our top priorities, therefore we welcome all input, responses, criticisms and suggestions from our guests. We look forward to welcoming you to our hotel. Warm regards from us, Harry Simangunsong. Gm sutan Raja Hotel Kolaka

Dear Mulyadi HM Yusuf K. Thank you for your feedback and rating, we are very happy that you have a good service and experience at our hotel. Guest comfort and satisfaction are our top priorities, therefore we welcome all input, responses, criticisms and suggestions from our guests. We look forward to welcoming you to our hotel. Warm regards from us, Harry Simangunsong. Gm sutan Raja Hotel Kolaka

Dear H***y. Thank you for your feedback and rating, we are very happy that you have a good service and experience at our hotel. Guest comfort and satisfaction are our top priorities, therefore we welcome all input, responses, criticisms and suggestions from our guests. We look forward to welcoming you to our hotel. Warm regards from us, Harry Simangunsong GM Sutan Raja Hotel Kolaka

Dear Mr. Afdhal AM Thank you for your rating and feedback. We are very pleased that you have provided feedback and criticism on our hotel, starting from the comfort, cleanliness, to the tidiness of our hotel. All your feedback and responses will be used as evaluation material, and to improve our services, in order to provide a pleasant experience for you when you are at our hotel. We look forward to welcoming you back to our hotel. Warm greetings, from all of us, the management of Sutan Raja Hotel Kolaka. Harry Simangunsong. GM Sutan Raja Hotel Kolaka.

Warm greetings from Sutanraja Hotel Kolaka Thank you Mr. Dhanny I. for taking the time to provide an assessment score and for sharing your experiences while staying/staying at Sutanraja Hotel Kolaka We are very sorry for what has happened and we apologize if there is anything that reduces your comfort when you are/stay at our hotel. And for this problem, it will be our concern and we will follow up as a long-term project to improve it. Allow us to fix this and we will ensure that it will not happen again in the future. Once again, thank you very much for the rating score and we hope that in the near future we can welcome you back to stay at Sutanraja Hotel Kolaka .Regards, Harry Simangunsong GM Sutan Raja Hotel Kolaka

Dear Mr./Mrs. Muhammad R. Warm greetings from Sutanraja Hotel Kolaka. We would like to thank you for taking the time to share your experience while staying at Sutanraja Hotel Kolaka. A very positive experience from Mr./Mrs. Muhammad R. I have immediately conveyed it to the relevant colleagues. Everyone is very happy and very enthusiastic. With these positive comments, I am very sure that our team will be much more enthusiastic to provide the best service to our guests in the future. We hope that in the next experience we can again meet the needs of you and your family every time you stay here with good service and facilities. We greatly hope to be able to welcome you and your family in the future at Sutanraja Hotel Kolaka, may happiness & health always be with you and your family. Best regards, Harry Simangunsong. GM Sutan Raja Hotel Kolaka.

Dear Mr./Mrs. Debby P. Warm Greetings from Sutanraja Hotel Kolaka. We would like to thank you for taking the time to share your experience while staying at Sutanraja Hotel Kolaka. A very positive experience from Mr./Mrs. Debby P. I have immediately conveyed it to the relevant colleagues. Everyone is very happy and very enthusiastic. With these positive comments, I am very sure that our team will be much more enthusiastic to provide the best service to our guests in the future. We hope that in the next experience we can again meet the needs of you and your family every time you stay here with good service and facilities. We greatly hope to be able to welcome you and your family in the future at Sutanraja Hotel Kolaka, may happiness & health always be with you and your family. Best Regards, Harry Simangunsong. GM Sutan Raja Hotel Kolaka.

Dear Mr./Mrs. Fajar S. Warm Greetings from Sutanraja Hotel Kolaka. We would like to thank you for taking the time to share your experience while staying at Sutanraja Hotel Kolaka. I have immediately conveyed the very positive experience from Mr./Mrs. [guest name] to the relevant colleagues. Everyone was very happy and very enthusiastic. With these positive comments, I am very sure that our team will be much more enthusiastic in providing the best service to our guests in the future. We hope that in the next experience we can again meet the needs of Mr./Mrs. and family every time they stay here with good service and facilities. We greatly hope to be able to welcome you and your family in the future at Sutanraja Hotel Kolaka, may happiness & health always be with you and your family. Best Regards, Harry Simangunsong. GM Sutan Raja Hotel Kolaka.