8.4
Very Good

From 3,889 reviews

Provided by travelers on
Cleanliness

8.6

Room Comfort

8.5

Meal

8.2

Location

8.7

Service and Facilites

8.4

People often mention about HARRIS Hotel Pontianak
All
Distance to City Center (31)
Bedroom (29)
Staff Friendliness (25)
Ambiance (25)
Accessibility (24)
Check-in/out Time (23)
Bathroom (23)
Surroundings (22)
Room Space (19)
Hotel Area (19)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews HARRIS Hotel Pontianak

Number of reviews per page
20
40
Customer reviews
Rossy D.
icon-origin-TRAVELOKA

10.0

/10

Reviewed 2 week(s) ago

Recommended clean hotel, has a swimming pool, suitable for families. Will stay here again if I go to Pontianak.
Translated by Google Icon
See original

Find this review helpful?

H***u
icon-origin-TRAVELOKA

9.7

/10

Reviewed 3 week(s) ago

hotel staff is friendly and very helpful
Translated by Google Icon
See original

Find this review helpful?

L***g
icon-origin-TRAVELOKA

10.0

/10

Reviewed 3 week(s) ago

Great stay at Harris Hotel, clean and close to everywhere. Clean room and clean toilet.
Translated by Google Icon
See original

Find this review helpful?

Rudy T.
icon-Staycation
Staycation
icon-origin-TRAVELOKA

10.0

/10

Reviewed 3 week(s) ago

Close to the city center and lots of snacks.
Translated by Google Icon
See original

Find this review helpful?

E***y
icon-origin-TRAVELOKA

8.5

/10

Reviewed 3 week(s) ago

Strategic location, not far from everywhere.
Translated by Google Icon
See original

1 people find it helpful

Hera S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 3 week(s) ago

Favorite 🥰 suitable for family vacation.
Translated by Google Icon
See original

Find this review helpful?

R***T
icon-Staycation
Staycation
icon-origin-TRAVELOKA

9.4

/10

Reviewed 3 week(s) ago

very happy to stay at Harris hotel, luxurious and elegant
Translated by Google Icon
See original

1 people find it helpful

a***t
icon-origin-TRAVELOKA

8.1

/10

Reviewed 3 week(s) ago

quite good service and friendly
Translated by Google Icon
See original

Find this review helpful?

G***t
icon-origin-TRAVELOKA

9.4

/10

Reviewed 6 week(s) ago

Very comfortable. The room is also clean. Only the swimming pool is a bit dirty.
Translated by Google Icon
See original

Find this review helpful?

R***n
icon-origin-TRAVELOKA

9.7

/10

Reviewed 8 week(s) ago

Comfortable accommodation and a suitable atmosphere for rest and vacation.
Translated by Google Icon
See original

Find this review helpful?

Accommodation's Reply
05 Mar 2025
Cheers Valued Guest, Thank you for the great compliment and thank you for visiting Harris Hotel Pontianak. Glad to hear our guests’ satisfaction during their stay at Harris Hotel Pontianak. We look forward to your next visit. HARRISly Yours, Eko Susanto. General Manager.
Translated by Google Icon
See original
i***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA

8.5

/10

Reviewed 8 week(s) ago

Strategic location, clean rooms, around many culinary places
Translated by Google Icon
See original

Find this review helpful?

Accommodation's Reply
05 Mar 2025
Cheers Valued Guest, Thank you for the great compliment and thank you for visiting Harris Hotel Pontianak. Glad to hear our guests’ satisfaction during their stay at Harris Hotel Pontianak. We look forward to your next visit. HARRISly Yours, Eko Susanto. General Manager.
Translated by Google Icon
See original
A***i
icon-origin-TRAVELOKA

9.4

/10

Reviewed 8 week(s) ago

It's really cool, there's a bolster pillow too hahaha
Translated by Google Icon
See original

Find this review helpful?

Accommodation's Reply
05 Mar 2025
Cheers Valued Guest, Thank you for the great compliment and thank you for visiting Harris Hotel Pontianak. Glad to hear our guests’ satisfaction during their stay at Harris Hotel Pontianak. We look forward to your next visit. HARRISly Yours, Eko Susanto. General Manager.
Translated by Google Icon
See original
F***e
icon-Business
Business
icon-origin-TRAVELOKA

9.4

/10

Reviewed 10 week(s) ago

Check in took over an hour.
Translated by Google Icon
See original

Find this review helpful?

Accommodation's Reply
27 Feb 2025
Cheers Valued Guest, We are very sorry to hear that you did not get the best experience at Harris Hotel Pontianak. You deserve better. Please contact me at your leisure so we can make it right. HARRISly Yours, Eko Susanto. General Manager.
Translated by Google Icon
See original
Y***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA

10.0

/10

Reviewed 11 week(s) ago

A hotel that gives a comfortable impression with a view of the center of Gajah Mada city
Translated by Google Icon
See original

Find this review helpful?

Accommodation's Reply
09 Feb 2025
Cheers Valued Guest, Thank you for the great compliment and thank you for visiting Harris Hotel Pontianak. Glad to hear our guests’ satisfaction during their stay at Harris Hotel Pontianak. We look forward to your next visit. HARRISly Yours, Eko Susanto. General Manager.
Translated by Google Icon
See original
E***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA

5.6

/10

Reviewed 12 week(s) ago

Pros: Spacious and clean rooms. Cons: - Parking is difficult and limited for hotel guests, especially on weekends and holidays. - The swimming pool is very standard and many people smoke by the pool. - Gym facilities are lacking, because many gym equipment are broken.
Translated by Google Icon
See original

Find this review helpful?

Accommodation's Reply
03 Feb 2025
Cheers Valued Guest, thank you very much for visiting and writing a review. We apologize for the inconvenience caused to you regarding the limited parking space in our hotel. We are currently working on providing better parking access and are in the process. Thank you again and we look forward to your next visit. HARRISly Yours, Eko Susanto. General Manager.
Translated by Google Icon
See original
L***i
icon-origin-TRAVELOKA

6.6

/10

Reviewed 13 week(s) ago

quite disappointed with the availability of the room. not on time even though it was stated that check in could be at 14.00. we were left waiting for a long time and were not given certainty about what time we would check in. with a hotel like Harris and a strategic location plus a fairly expensive room price, the comfort we received was very unprofessional if this could not be fixed.
Read More
Translated by Google Icon
See original

1 people find it helpful

Accommodation's Reply
31 Jan 2025
Cheers Valued Guest, thank you very much for visiting and writing a review. We apologize for the inconvenience while waiting for the room to be ready, we have tried to overcome the flies and will handle it more seriously. Once again, thank you and we are happy to wait for your next visit. HARRISly Yours, Eko Susanto. General Manager.
Translated by Google Icon
See original
M***e
icon-origin-TRAVELOKA

10.0

/10

Reviewed 14 week(s) ago

My suggestion for the future is that hotels should be equipped with soundproof rooms so that sounds from outside cannot be heard.
Translated by Google Icon
See original

2 people find it helpful

Accommodation's Reply
26 Jan 2025
Cheers Valued Guest, Thank you for visiting if there is an impression or want to share experiences while staying at the Harris Pontianak Hotel, this review will be used as a standard to provide the best to our guests. We are happy to wait for your next visit. HARRISly Yours. Eko Susanto. General Manager.
Translated by Google Icon
See original
F***y
icon-origin-TRAVELOKA

9.4

/10

Reviewed 14 week(s) ago

The staff is friendly and the wifi is great! Compared to hotels in SKW, the feel and experience I got are very different. Hopefully, Harris Hotel's service will continue to improve!
Translated by Google Icon
See original

Find this review helpful?

Accommodation's Reply
26 Jan 2025
Cheers Valued Guest, Thank you for your perfect rating, we are very happy if you can share your experience while staying with us. We look forward to welcoming you to our hotel again. HARRISly Yours, Eko Susanto. General Manager.
Translated by Google Icon
See original
Anton
icon-Business
Business
icon-origin-TRAVELOKA

8.8

/10

Reviewed 15 week(s) ago

The bathroom needs more cleaning of black spots.
Translated by Google Icon
See original

Find this review helpful?

Accommodation's Reply
19 Jan 2025
Cheers Anton B, Thank you for your review and suggestions, Hopefully in the future we can provide better service. Regarding the black stains in the bathroom, this has received our attention to immediately make improvements, once again thank you for your review and trust, see you on another occasion. HARRISly Yours,. Eko Susanto. General Manager.
Translated by Google Icon
See original
G***t
icon-origin-TRAVELOKA

10.0

/10

Reviewed 15 week(s) ago

Overall it's okay, it's just a bit of a hassle to park your car when it's full, you have to park it far back, and then the people there will ask for parking money.
Translated by Google Icon
See original

Find this review helpful?

Accommodation's Reply
19 Jan 2025
Cheers Valued Guest, thank you very much for visiting and writing a review. We apologize for the inconvenience caused by the parking problem at our hotel. We are currently working on providing better parking access and are in the process. Thank you again and we look forward to your next visit. HARRISly Yours, Eko Susanto. General Manager.
Translated by Google Icon
See original
Number of reviews per page
20
40