The staff is friendly, the pool is clean and close to the restaurant so you can play in the pool while drinking beer. The room service is not very fast when ordering food via phone no one answered the phone, going down to the restaurant no one was there. Finally, I called the FO and someone came to the room to take the order. Everything I ordered was delicious and the portions were large. The next day for breakfast, I didn't need to go down because on the 2nd floor there was also a place to eat with a view of the rice fields. The breakfast food was varied and delicious. I will stay here again next time I go to Ubud.