Overall Ratings & Reviews Hotel Benteng Pekanbaru

Comfortable and strategic hotel, close to the city center, friendly service, very easy check-in and check-out process.

It's very nice when going to Pekanbaru, I always stay here, the AC is cold, there is breakfast. The location is in the city center, close to everywhere.

Worth the price, food and room.

The rooms are nice, the service is friendly, the superior rooms are spacious.

Overall good. I've stayed here before, but this time the TV was jammed so I couldn't watch it 🥲

5 star quality, 5 foot price. Very good.

Anyway, it's good. With a standard room price paid at 250, the facilities are complete except for the coffee maker. It's really good. Next time, I'll just subscribe here.

Good service from the hotel, the food is quite delicious and the distance is strategic from the city center.

The worst room is at the end, only a little access to walk, the other rooms are bigger.. asking to change rooms is not possible, between the bed and the wardrobe you only have to walk with one body, the room door is jammed, going back and forth to the receptionist

the location is very strategic and the staff are friendly

The hotel staff is very friendly, the rooms are comfortable and clean.

std breakfast std taste std cleanliness

friendly service, nice room, delicious breakfast

the staff is very friendly, the location is also not far from the city, recommend dehhh

The food is quite good. I just need to ask for help to secure my child's toys that were left in the room, we have to wait until morning. It makes things difficult.

Clean rooms, friendly service, responsive reception and delicious breakfast.

Overall was great, but the amenities such as towels were not ready at the check-in point. The hotel management should be aware of this during peak season, so it did not occur.

Overall was great, but the water heater or hot water in the bathroom did not work properly.

nice room friendly service highly recommended

Friendly staff, very good service and delicious breakfast.