8.6
Very Good

From 11,549 reviews

Provided by travelers on
Cleanliness

8.6

Room Comfort

8.6

Meal

8.5

Location

8.8

Service and Facilites

8.6

People often mention about Horison Lampung
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Distance to City Center (84)
Bedroom (83)
Staff Friendliness (81)
Ambiance (71)
Room Space (70)
Family Friendly (69)
Taste (65)
Bathroom (64)
Accessibility (63)
Variety (63)
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Traveler Reviews Horison Lampung

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40
Customer reviews
Yolanda A.
icon-Leisure
Leisure
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10.0

/10

Reviewed 2 day(s) ago

Very satisfying, very delicious food, very luxurious facilities.
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Margaretha S.
icon-Leisure
Leisure
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9.6

/10

Reviewed 3 day(s) ago

If possible, the breakfast can be varied and the taste can be improved, it's not very good.
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1 people find it helpful

IKA N. A.
icon-origin-TRAVELOKA

8.5

/10

Reviewed 4 day(s) ago

Got a room with a really nice view, very good service.
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M***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA

10.0

/10

Reviewed 5 day(s) ago

Very strategic location in the middle of the city, friendly staff, comfortable ambience, clean and spacious rooms. Free parking for 1 car and 1 motorbike. Breakfast is quite complete. Room service prices are still very affordable. And I got a free upgrade from the executive suite to the presidential suite. Thank you so much.
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e***y
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Staycation
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9.7

/10

Reviewed 7 day(s) ago

Almost every time I go back to my hometown, I stay at Horison now. The rooms are clean and the staff is friendly. If there is something to improve, maybe in the fitness center which seems to be poorly maintained, where the barbells are only at a minimum of 10kg and there is a sticky feeling when you want to use them. Oh yeah, sometimes there are many TV channels that have bad signals. So if there is something to improve, maybe things like this. The rest is okay. Thanks.
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Accommodation's Reply
19 Apr 2025
Dear Sir/Madam, Thank you for your continued trust in Hotel Horison Lampung every time you return home. We are very happy to hear that you feel comfortable with the cleanliness of the room and the friendliness of our staff. Regarding the input regarding the fitness area and the quality of the TV broadcast, we apologize for the inconvenience felt. This input is very valuable to us and we will immediately follow up on it in order to provide a more optimal experience in the future. We look forward to welcoming you back on your next visit. Warm regards, Hotel Horison Lampung Management
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indah n. k.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 1 week(s) ago

Oh my God. After checking in, I went straight to my room, the room was amazingly cool. I booked 5 deluxe rooms and I got a connecting room, the room was still soundproof with carpet too, so I brought a 9-month-old baby who was crawling safely and not cold. At night, I bought snacks at the hotel using coupons so it was safe, I didn't get hungry at night. I only stayed there for a day, I haven't tried swimming because time was running out, after breakfast I went straight to Lampung and in the afternoon I boarded the ferry again. Next time I go to Lampung, God willing, I will stay at Horison again. I definitely recommend it, you won't regret it ‼️
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1 people find it helpful

Accommodation's Reply
19 Apr 2025
Dear Ms. Indah, Thank you very much for your warm and enthusiastic review! 💐 We are very happy to know that you and your family's stay at Hotel Horison Lampung was so enjoyable and memorable, especially the comfort of the soundproof and safe room for the little ones. We are also happy to hear that the snack coupons at the hotel can add to the comfort of the evening 😊. Hopefully on your next visit you and your family will have more time to enjoy other facilities, including our swimming pool. We look forward to your return, in shaa Allah! Warm regards, Hotel Horison Lampung Management
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Misaki T.
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Leisure
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10.0

/10

Reviewed 1 week(s) ago

This is the first time I have stayed at the Horison Hotel with my wife. It was very comfortable. The staff on duty at check out was handled by Ms. Dona, who was very kind and friendly and the food in the restaurant was also very delicious.
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Melia t. S.
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Leisure
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9.7

/10

Reviewed 1 week(s) ago

Comfortable stay here, breakfast is quite delicious.
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Accommodation's Reply
19 Apr 2025
Dear Mrs. Melia, Thank you for your positive review. We are very happy to know that you felt comfortable during your stay at Hotel Horison Lampung and enjoyed the breakfast that we provided. 😊. May Mrs. Melia always be healthy, and we look forward to welcoming you back on the next occasion! Warm regards, Hotel Horison Lampung Management
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Agus H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 1 week(s) ago

The umpteenth time to Horison again, always comfortable. The rooms are increasingly upgraded to be better, complete facilities, clean, all delicious breakfast and the service is very friendly. Assisted by Ms. Dona when checking out.
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Accommodation's Reply
19 Apr 2025
Dear Mr. Agus H, Thank you for your continued trust in Hotel Horison Lampung. We are very pleased to know that your experience this time was again enjoyable, with increasingly comfortable rooms, complete facilities, maintained cleanliness, and satisfying breakfast and service. We also express our special thanks to Mrs. Dona for her assistance during the check-out process. We will continue to maintain and improve the quality of our services. See you on your next visit! Warm regards, Hotel Horison Lampung Management
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A***i
icon-Business
Business
icon-origin-TRAVELOKA

10.0

/10

Reviewed 1 week(s) ago

Horison Lampung is a very satisfying choice to stay. Clean and comfortable rooms, friendly service, and strategic location. Suitable for business trips or vacations. Highly recommended!
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Andira R.
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Business
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10.0

/10

Reviewed 1 week(s) ago

Interesting experience. 3 stars feels like 5 stars. From the food to the service. Awesome!
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Accommodation's Reply
19 Apr 2025
Dear Mrs. Andira, Thank you for your positive review and appreciation. We are very pleased to know that you are satisfied with your stay at Hotel Horison Lampung, to the point of saying 3 stars feels like 5 stars — this is a great motivation for our entire team. We will continue to strive to provide the best service so that every visit you make is always memorable. See you again on your next visit! Warm regards, Hotel Horison Lampung Management
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Nurul F.
icon-Staycation
Staycation
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10.0

/10

Reviewed 1 week(s) ago

Very comfortable, clean room, very friendly staff, especially Kak Dona, very satisfied staying here ☺️
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Accommodation's Reply
19 Apr 2025
Dear Ms. Nurul F, Thank you very much for your warm review. We are very happy to know that you felt comfortable during your stay with us, and that the cleanliness of the room and the hospitality of our team, especially Ms. Dona, gave a pleasant impression. We will continue to maintain the quality of service and comfort so that you are always satisfied every time you visit Hotel Horison Lampung. See you again on the next occasion! Warm regards, Hotel Horison Lampung Management.
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Sunarto B.
icon-Business
Business
icon-origin-TRAVELOKA

8.5

/10

Reviewed 1 week(s) ago

The room is very spacious and comfortable, the staff is very friendly, assisted by Ms. Dona during check-in, the breakfast is very delicious with many variations.
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1 people find it helpful

Accommodation's Reply
19 Apr 2025
Dear Mr. Sunarto, Thank you for your positive review. We are very pleased to know that you felt comfortable with the spacious room, enjoyed a varied breakfast, and received the best service from our staff, especially Ms. Dona during the check-in process. Reviews like this are our motivation to continue providing the best service for every guest. We look forward to your return visit to Hotel Horison Lampung. Warm regards, Hotel Horison Lampung Management
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n***i
icon-Transit
Transit
icon-origin-TRAVELOKA

10.0

/10

Reviewed 1 week(s) ago

the hotel staff is very friendly I checked out at 3 am the staff was still friendly and the process was fast without any fuss the location is strategic, there is also a mall near the hotel
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Accommodation's Reply
19 Apr 2025
Dear Sir/Madam, Thank you for taking the time to give us a positive review. We are very pleased to know that the service from our staff, including the early morning check-out, left a good impression on you. Our strategic location is indeed one of our advantages, and we are grateful that you felt helped by the easy access to shopping centers around the hotel. We look forward to welcoming you back to Hotel Horison Lampung on the next occasion. Warm regards, Hotel Horison Lampung Management
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Aditya p.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

8.5

/10

Reviewed 2 week(s) ago

AC is not cold enough, service is good.
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1 people find it helpful

Accommodation's Reply
16 Apr 2025
Dear Mr. Aditya, Thank you for your review. We are glad to hear that you are satisfied with the service from our team. However, we also apologize for the inconvenience related to the AC not being cold enough during your stay. Your input means a lot to us and we will immediately follow up to improve the quality of service in the future. We look forward to your return visit to Hotel Horison Lampung. Warm regards, Hotel Horison Lampung Management
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A***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA

10.0

/10

Reviewed 2 week(s) ago

Great food, spacious room and really comfortable. Would book again for the next holiday!

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Accommodation's Reply
16 Apr 2025
Dear Sir/Madam, Thank you for your positive review. We are very happy to hear that you enjoyed the food, the comfort of the room, and the overall experience of staying at Hotel Horison Lampung. We look forward to welcoming you back on your next vacation to provide an equally impressive service. Warm regards, Hotel Horison Lampung Management
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Nur W.
icon-Staycation
Staycation
icon-origin-TRAVELOKA

8.5

/10

Reviewed 2 week(s) ago

sleep is comfortable and pleasant, impressive
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Accommodation's Reply
16 Apr 2025
Dear Ms. Nur W, Thank you for your positive review. We are very happy to know that your stay was comfortable and memorable. Hopefully we can continue to be your choice when visiting Lampung. See you again at Hotel Horison Lampung! Warm regards, Hotel Horison Lampung Management
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S***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA

8.5

/10

Reviewed 2 week(s) ago

Fast response staff, strategic location, spacious room, clean and cold AC. Only the swimming pool is not big enough.
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Accommodation's Reply
16 Apr 2025
Dear Sir/Madam, Thank you for your positive review. We are pleased to know that you are satisfied with our staff service, room comfort, and strategic location of the hotel. Your input regarding the size of the swimming pool is also highly appreciated, and will be our evaluation material for future facility development. We look forward to welcoming you back to Hotel Horison Lampung. Warm regards, Hotel Horison Lampung Management.
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n***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 3 week(s) ago

Fast check-in, good service and great for family vacation.
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Accommodation's Reply
16 Apr 2025
Dear Sir/Madam, Thank you for your positive review. We are very pleased to know that our fast check-in process and services provided comfort for you and your family during your stay. Hopefully Hotel Horison Lampung will always be the main choice for your next family vacation. We look forward to your next visit! Warm regards, Hotel Horison Lampung Management
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Wachdy K.
icon-origin-TRAVELOKA

10.0

/10

Reviewed 3 week(s) ago

very pleasant to stay here... looking forward to stay again. the kids very happy thank you very much...

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Accommodation's Reply
16 Apr 2025
Dear Mr. Wachdy, Thank you for your warm review. We are very pleased to know that you and your family, especially your children, felt happy and comfortable during your stay at Hotel Horison Lampung. We will continue to strive to provide the best service so that every visit you make is always memorable. See you on your next visit, we look forward to welcoming you and your family back! Warm regards, Hotel Horison Lampung Management
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Number of reviews per page
20
40