Hi, I stayed here suddenly because a family member passed away in Sukabumi. The room and overall service were good. There were only a few less than great experiences. We booked a room for the driver, the front office didn't ask for a deposit or any administration, we thought it was okay. Then we left, but when we came back, the front office had changed shifts and said that the driver's room was full. We were very disappointed.
Another experience was some of the food during sahur, it was too salty. But the staff's attitude was very good and they always answered us in a friendly manner.