8.9
Very Good

From 167 reviews

Provided by travelers on
Cleanliness

8.9

Room Comfort

9.1

Meal

8.6

Location

8.7

Service and Facilites

9.0

People often mention about tanadewa Villas Nusa Dua Bali By Cross Collection
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Traveler Reviews tanadewa Villas Nusa Dua Bali By Cross Collection

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Customer reviews
Erlina D.
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8.3

/10

Reviewed 2 week(s) ago

The location of this villa is actually strategic, very close to the toll road. but when entering the villa, the road is very steep, if you bring a car, you must have a reliable driver, because it is steep and winding... for the pool it is very dirty. for the room it is very spacious and the layout is very good. wide bed and complete bathroom necessities. there is body lotion, shampoo along with conditioner and soap. the food is just B, not varied and cold. for the service is very good, we came given a welcome drink and helped to rent a motorbike. for cleanliness it must be greatly improved, the swimming pool is not safe for children because the depth is 1.3 M.
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Loh W. I.
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Staycation
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10.0

/10

Reviewed 5 week(s) ago

I had a beautiful experience one night with Tanadewa Villas Nusadua. It was wonderful and excellent service. The staff were very friendly, they gave me very clear explanations about the service. They have high technology to make it easy when you need the service. The room was also very nice, had a good smell and whenever I needed assistance from them, they were very fast to help me. For the food, it was very delicious, we really loved to have an experience with TANADEWA VILLAS. THANK YOU VERY MUCH FOR TANADEWA VILLAS NUSADUA. Have a wonderful day 🙏🏻
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Luh n.
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8.5

/10

Reviewed 61 week(s) ago

The staff so friendly. Everyone so nice but just one thing in my point is cleanlenies such as toilet or bathroom, arround the pool still need more clean.

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Accommodation's Reply
28 Feb 2024
Dear I Putu Agus Cahya Pratama, Warmest greeting from Tandewa Villas & Spa Nusa Dua By Cross Collection! Thank you for taking the time to share your feedback with us. I'm glad to hear that our staff provided you with excellent service and assistance during your stay. However, we're truly sorry to learn about the issues you encountered with the condition of your bathroom and pool Maintaining cleanliness and ensuring our guests comfort is of utmost importance to us, and we apologize for falling short of your expectations in this regard. Please rest assured that we take your feedback seriously, and we will address these concerns promptly to ensure that all our rooms meet the highest standards of cleanliness and comfort. We appreciate your understanding and hope to have the opportunity to welcome you back for a much-improved experience in the future. Warm regards, Dewa Redana Tanadewa Villas & Spa Nusa Dua By Cross Collection
Putri
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5.9

/10

Reviewed 80 week(s) ago

Moving the hotel from originally in Seminyak to Ubud without prior confirmation was very detrimental to us. All the plans that had been made for Seminyak all failed. And no apology from the hotel.

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Accommodation's Reply
19 Oct 2023
Dear Ms. Putri, Warmest greeting from Tanadewa Villas and Spa Nusa Dua by Cross Collection! We sincerely apologize for any inconvenience and frustration you experienced due to the relocation of your booking from Nusa Dua to Ubud without prior confirmation. We understand that this change disrupted your plans, and we take full responsibility for any inconveniences caused. We appreciate your patience and understanding in this matter and are pleased to hear that you were able to confirm your reallocation or the option to cancel your booking in advance for free, in accordance with booking regulations. We are committed to improving our processes and communication to prevent such issues from happening in the future. Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back and provide you with the outstanding stay you deserve. Kind regards, Septian Dwi Villa Manager
Rabowo S.
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10.0

/10

Reviewed 87 week(s) ago

I usually don't write reviews but for Tanadewa Nusa Dawa I would. The most personalised Villa ever and everything is just way to perfect. Making the price felt like a bargain. You can sense the Villa was build with heart and the best quality. Great Job.

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Accommodation's Reply
27 Aug 2023
Dear Mr. Rabowo, Warmest greetings from Tanadewa Villas and Spa Nusa Dua by Cross Collection. Thank you so much for taking the time to write such a wonderful review of your recent stay. We truly appreciate your kind words. We are delighted to know that you enjoyed your time at our establishment. Providing exceptional service and creating memorable experiences for our guests is our top priority, and it is rewarding to know that we succeeded in doing so during your stay. We truly appreciate your recommendation and look forward to welcoming you back in the future. Septian Dwi Villa Manager
ardiansyah
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9.7

/10

Reviewed 88 week(s) ago

Compact, clean and comfortable.

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Accommodation's Reply
18 Aug 2023
Dear Mr. Ardiansyah, Warmest greetings from Tanadewa Villas and Spa Nusa Dua by Cross Collection. Thank you so much for taking the time to write such a wonderful review of your recent stay. We truly appreciate your kind words. We are delighted to know that you enjoyed your time at our establishment. Providing exceptional service and creating memorable experiences for our guests is our top priority, and it is rewarding to know that we succeeded in doing so during your stay. We truly appreciate your recommendation and look forward to welcoming you back in the future. Villa Manager, Septian Dwi
imadya
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6.0

/10

Reviewed 90 week(s) ago

- Banyak semut tidak di bersihkan.- Lantai 1 dekat kolam juga tidak di sapu? (ada cincin jatuh tidak dipindahkan, masih di bawah).-Staf sedikit sekali.- Wc toilet tidak bagus mungkin maintenance nya tidak baik.- Tempat sabun tidak di refill sehingga kehabisan ketika sedang mandi. Cukup sekali nginap di Tanadewa, tidak seperti review-review yang saya liat di aplikasi.
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Accommodation's Reply
18 Aug 2023
Dear Ms. Mahdiah, Warmest greetings from Tanadewa Villas and Spa Nusa Dua by Cross Collection. Thank you for sharing your feedback with us. We apologize for the inconveniences you experienced during your stay. We deeply value your feedback and appreciate your honesty. We understand that your experience fell short of your expectations and we are committed to making the necessary improvements. We hope you will consider giving us another chance in the future, as we strive to provide a more enjoyable and comfortable stay. Thank you for bringing these matters to our attention. Septian Dwi Villa Manager
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HENI H.
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9.7

/10

Reviewed 94 week(s) ago

Best banget, tempat nya bersih, nyaman, kolam renang nya pas buat anak-anak, staf nya ramah dan baik hati, sangat teliti sekali, security nya pun sangat siap membantu, makanan nya enak, anak ku selalu bilang, kakak yang di depan cantik sekali 🥰, kalau ke Bali kita pasti stay di sini lagi, best banget, ga usah ragu untuk Tanadewa, di jamin menyenangkan, sukses selalu Tanadewa ❤.
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Andini A.
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9.4

/10

Reviewed 99 week(s) ago

The hotel is comfortable, the facilities are really good and the place is comfortable not too crowded.
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1 people find it helpful

Accommodation's Reply
07 Jun 2023
Dear Ms. Andini, Warmest greetings from Tanadewa Villas and Spa Nusa Dua by Cross Collection. Thank you for sharing your experience with us. Your satisfaction is always our foremost priority, and as affirmed by your review, we are delightful to deliver our exceptional service to you. We hope to see you again soon as well. Your Villa Manager, Septian Dwi.
Lielie C.
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9.4

/10

Reviewed 103 week(s) ago

The staff was very helpful. Room is clean and we had pleasant stay.

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Accommodation's Reply
08 May 2023
Om Swastiastu Dear Lielie Chandra, Warmest greetings from Tanadewa Villas and Spa Nusa Dua by Cross Collection. Your satisfaction is always our foremost priority, please accept our deepest gratitude to have you in our magical villa. We hope to see you again soon. Your Villa Manager, Crisma Dwi Hermawan
RAZKIA NURJAYANTI
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10.0

/10

Reviewed 104 week(s) ago

A very pleasant experience, he said the hotel was really good, friendly service, the check-in process was easy, the rooms were clean, and everything smelled good. The facilities function properly, the food menu also happens to be a lot of gifts for younger siblings and their little family, thank you Traveloka, thank you Tanadewa Villas for the best experience.
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Hans E.
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9.1

/10

Reviewed 107 week(s) ago

Very good service, rooms are clean but the pool not so clean. Other details are perfect for couple staycay! 💯

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Accommodation's Reply
13 Apr 2023
Om Swastiastu Dear Mr. Hans Edbert Leonardo, Warmest greetings from Tanadewa Villas and Spa Nusa Dua by Cross Collection. Thank you for sharing your experience with us. Your satisfaction is always our foremost priority. In addition, thank you for your feedback about the pool cleanliness and it will be our full attention. We hope to see you again soon. Your Villa Manager, Crisma Dwi Hermawan
Jimy T.
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9.7

/10

Reviewed 107 week(s) ago

Great ambiance with strategic location, great hospitality.

2 people find it helpful

Accommodation's Reply
06 Apr 2023
Om Swastiastu Dear Mr. Jimy Tanusdjaja, Warmest greetings from Tanadewa Villas and Spa Nusa Dua by Cross Collection. Thank you for sharing your experience with us. Your satisfaction is always our foremost priority, and as affirmed by your review, we are delightful to deliver our exceptional service to you. We hope to see you again soon! Your Villa Manager, Crisma Dwi Hermawan
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Lerry D. S.
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9.4

/10

Reviewed 112 week(s) ago

Overall I like everything, just a little weird about drinking water in the room, it doesn't taste good, it doesn't taste the same as plain water basically.
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1 people find it helpful

Accommodation's Reply
06 Mar 2023
Dear Mr/Mrs Lerry, Warm greetings from Tanadewa Villas and Spa Nusa Dua by Cross Collection. We want to thank you personally for choosing to stay with us. We recognize your time is valuable and value your feedback so that we can continue to provide services that not only meet, but exceed our guests' expectations. In addition, we appreciate your feedback regarding the drinking water experience for us to review and evaluate further. Together with the whole team, we look forward to welcoming you back for a memorable stay with us. Your Villa Manager, Crisma Dwi Hermawan.
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Yanitra
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5.9

/10

Reviewed 173 week(s) ago

I was tired from traveling overland from Malang city and arrived at the hotel at 20.00. When checking in, there was no one at all and I waited a very long time until I got a room. After waiting for a long time, finally someone came to help check in and I was still told to fill out the form myself and tell me to upload an ID card, then refill it care to protect it, then fill out the registration form and I happened to have 6, everyone told me to show an ID card. Can't you just swab on the spot? It's been a long wait, entering the room, the hot water doesn't turn on and the TV is all ant (broken, no channel) please pay attention.
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1 people find it helpful

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Kusuma P. B. P.
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9.1

/10

Reviewed 173 week(s) ago

Very comfortable and pleasant villa, we are very happy to stay at this Villa
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3 people find it helpful

Putri
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5.7

/10

Reviewed 178 week(s) ago

The lights are off, the electricity is not strong, the engineering is not standby, the swimming pool is dirty.
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1 people find it helpful

Aprilya Diningrum
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5.4

/10

Reviewed 196 week(s) ago

Lampu kolam mati pas komplain katanya engineeringnya udah pulang padahal itu masih jam 6an lah akhirnya bad banget gimana gak bad gelap gulita serem di livingroomnya jadi kesannya horror akhirnya tiba-tiba dateng yang benerin lampu sampai lama benerin tetap gak bisa katanya harus dipadamin semua dulu yaudalah minta pindah kamar aja gak bisa, bisa nya besoknya. Oklah baik. Akhirnya besok pindah kamar terus pesen dinner set buat surprisein ultah pasangan aku. Pas udah jadi aku kasih surprise ke pasangan aku ikutan kaget parah si gak sesuai gambar yang ditawarkan. 1,4 untuk dinner set aja dengan modelan begitu benar-benar kecewa. Bilangnya ada lilin-lilin hias terus set bunga bentuk love kecil di deket meja dan itu nothing:). Cuman bunga kecil-kecil ditaburin dipinggir kursi trus gak ada lilin sama sekali benar-benar garing asli dan pinggir-pinggir kolam masih berantakan harusnya ya dibenerin dikit-dikit biar bagus apa gimana. Garing parah. Bener-bener mood langsung ilang. Makanan juga gak enak:). Dahlah sekali aja di sini. Sering inap dan kasih surprise di hotel bintang 4,5 tapi ini pualing bad asli. Pas pulang sempet komplain dan akhirnya minta maaf lalu dikasih voucher gratis semalam untuk balik lagi ke bali dikirim by email. Yaa menurutku udah itikad baik tapi tetap gak bisa mengulang moment sih maaf:). Vouchernya masih ada di saya dan belum saya pakek. Thanks:).
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3 people find it helpful

shara m.
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9.7

/10

Reviewed 199 week(s) ago

Good real pict, very friendly staff, clean, close to everywhere, worth the price, don't regret staying here?
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Ageng S. P.
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10.0

/10

Reviewed 220 week(s) ago

I love staying here. The place is quite, room is clean, staffs are friendly, near to the beach, only 15 minutes to nusa penida by car. Food are great! Love this place.

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