8.3
Very Good

From 3,172 reviews

Provided by travelers on
Cleanliness

8.2

Room Comfort

8.2

Meal

8.0

Location

8.6

Service and Facilites

8.3

People often mention about Hotel Benua Bandung
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Distance to City Center (82)
Accessibility (80)
Staff Friendliness (79)
Bedroom (70)
Room Space (66)
Surroundings (62)
Ambiance (60)
Check-in/out Time (56)
Bathroom (56)
Taste (55)
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Traveler Reviews Hotel Benua Bandung

Number of reviews per page
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40
Customer reviews
Alfredo S.
icon-Staycation
Staycation
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9.4

/10

Reviewed 4 day(s) ago

As soon as I was about to check out, wow, someone cleaned the car and it was shiny.
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satia n.
icon-origin-TRAVELOKA

8.8

/10

Reviewed 2 week(s) ago

The first experience was quite impressive... Strategic location in the middle of the city, large and ample parking but it would be better to rearrange the basement to make it look neater and more attractive... Unfortunately there is only one Family Room (suggestion to make many family rooms so that the chances of getting a large room are greater), the room is very spacious, complete facilities, but it is better to check the strength of the mattress regularly (there is a leg that came off), dead wifi, there are 2 bathrooms but suggestions to be fixed more neatly so that it looks clean and attractive... The food is good, there are some delicious dishes, but it is not very varied, suggestions to have an interesting menu so that consumers enjoy it more... The price is competitive and in accordance with what is obtained, suggestions to give special prices for customers who often visit this Benua Hotel... Over all Nice and we will visit again of course, hopefully these inputs can be implemented immediately so that we can feel a different and better nuance... Always be successful Benua Hotel...
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3 people find it helpful

Y***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 2 week(s) ago

Stayed here for four days, it's quite cheap and you get breakfast. Okay.
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1 people find it helpful

Accommodation's Reply
15 Apr 2025
Dear Mr./Mrs. Y*h. Your positive review for our hotel is highly appreciated. We are glad that the services and facilities we provide meet your expectations. We look forward to welcoming you back to Hotel Benua. Warm regards, Management of Hotel Benua.
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E***a
icon-origin-TRAVELOKA

10.0

/10

Reviewed 2 week(s) ago

Overall ok. Have stayed here twice and it's quite enjoyable.
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1 people find it helpful

Accommodation's Reply
15 Apr 2025
Dear Mr./Mrs. E*a. Your positive review for our hotel is highly appreciated. We are glad that the services and facilities we provide meet your expectations. We look forward to welcoming you back to Hotel Benua. Warm regards, Management of Hotel Benua.
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Y***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA

8.5

/10

Reviewed 2 week(s) ago

Clean hotel, strategic location, friendly, cheap.
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Accommodation's Reply
15 Apr 2025
Dear Mr./Mrs. Y*h. Your positive review for our hotel is highly appreciated. We are glad that the services and facilities we provide meet your expectations. We look forward to welcoming you back to Hotel Benua. Warm regards, Management of Hotel Benua.
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Agus H.
icon-origin-TRAVELOKA

9.1

/10

Reviewed 2 week(s) ago

Overall it's okay for that price. Nice room, quite cold AC, complete towels and amenities for 2 people. There are 2 suggestions. 1. Provide a kettle or shared dispenser in the corridor to make tea or coffee. 2. The bathroom floor of room 303 is either clogged or the floor is concave so the water pools. Hopefully it will be fixed soon. Next time I will definitely stay here again. And the experience will be even better. Thank you.
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1 people find it helpful

Accommodation's Reply
15 Apr 2025
Dear Mr. Agus H. Your positive review for our hotel is highly appreciated. We are glad that the services and facilities we provide meet your expectations. We look forward to welcoming you back to Hotel Benua. Warm regards, Management of Hotel Benua.
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Y***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9.7

/10

Reviewed 2 week(s) ago

the choice to stay for the 2nd time, got a room with slow water drainage in the toilet so when taking a shower it floods, the taste of the food does not change, it still tastes lacking. when buying food at the restaurant, the taste is also the same, it tastes lacking. if the staff is friendly and the hotel is close to places to eat
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1 people find it helpful

Accommodation's Reply
15 Apr 2025
Dear Mr./Mrs. Y*i. Your positive review for our hotel is highly appreciated. We are glad that the services and facilities we provide meet your expectations. We look forward to welcoming you back to Hotel Benua. Warm regards, Management of Hotel Benua.
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A***A
icon-origin-TRAVELOKA

8.2

/10

Reviewed 3 week(s) ago

Stayed for the 2nd time at this hotel. It was quite worth it especially during the holiday season, the hotel was very crowded so it wasn't as scary as before. We were allowed to move rooms when there was a problem with the AC + room lights, I was really satisfied staying here. It was just a bit of a shock at 9 am because the next room was being fixed by the repairman so I woke up because of the noise but fortunately it was only for a short time
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Accommodation's Reply
15 Apr 2025
Dear Mr./Mrs. A*A. Your positive review for our hotel is highly appreciated. We are glad that the services and facilities we provide meet your expectations. We look forward to welcoming you back to Hotel Benua. Warm regards, Management of Hotel Benua.
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S***Y
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 3 week(s) ago

The hotel staff is friendly, the room is comfortable and clean, close to the city center and the price is pocket-friendly. Next time I go to Bandung, I will come here again.
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Accommodation's Reply
15 Apr 2025
Dear Mr./Mrs. S*Y. Your positive review for our hotel is highly appreciated. We are glad that the services and facilities we provide meet your expectations. We look forward to welcoming you back to Hotel Benua. Warm regards, Management of Hotel Benua.
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S***a
icon-Staycation
Staycation
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8.8

/10

Reviewed 3 week(s) ago

The bathroom is just not very clean, overall it's okay for this price.
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1 people find it helpful

Accommodation's Reply
15 Apr 2025
Dear Mr./Mrs. S*a. Your positive review for our hotel is highly appreciated. We are glad that the services and facilities we provide meet your expectations. We look forward to welcoming you back to Hotel Benua. Warm regards, Management of Hotel Benua.
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r***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA

6.9

/10

Reviewed 3 week(s) ago

minus in the cleanliness of the room. there is a lot of dust stuck to the walls of the room. Although the hotel is old, I don't feel spoky like other people's comments. Take a superior room which is very spacious, there is already a refrigerator and sofa in the room. the bed is also enough for 3 adults. parking is quite spacious, it can be in the basement. there are not many choices for breakfast, but in terms of taste it is delicious. If only the room was clean, this could be a regular hotel every time I go to Bandung
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2 people find it helpful

Accommodation's Reply
15 Apr 2025
Dear Mr./Mrs. R*o. Thank you for taking the time to give a rating to our hotel. We apologize for the inconvenience during your stay at our hotel, your criticism and suggestions are very valuable to us. We will try to improve our service, hopefully you can get a better experience from us on your next visit. Management. Best regards, Benua Hotel Management.
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wawan k.
icon-Staycation
Staycation
icon-origin-TRAVELOKA

8.5

/10

Reviewed 3 week(s) ago

Hotel staff is friendly, food is delicious, rooms are comfortable
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Accommodation's Reply
15 Apr 2025
Dear Mr. Wawan to. Your positive review for our hotel is highly appreciated. We are glad that the services and facilities we provide meet your expectations. We look forward to welcoming you back to Hotel Benua. Warm regards, Management of Hotel Benua.
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r***a
icon-origin-TRAVELOKA

9.0

/10

Reviewed 3 week(s) ago

Amenities can be provided in each room.
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2 people find it helpful

Accommodation's Reply
07 Apr 2025
Dear r*a. Thank you for taking the time to give a rating to our hotel. We apologize for the inconvenience during your stay at our hotel, your criticism and suggestions are very valuable to us. We will try to improve our service, hopefully you can get a better experience from us on your next visit. Management. Best regards, Benua Hotel Management.
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Mohammad A. S.
icon-origin-TRAVELOKA

8.5

/10

Reviewed 4 week(s) ago

the best and I will stay there again if I go on holiday to Bandung
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3 people find it helpful

Accommodation's Reply
07 Apr 2025
Dear Mr. Mohammad A. S. Your positive review for our hotel is highly appreciated. We are glad that the services and facilities we provide meet your expectations. We look forward to welcoming you back to Hotel Benua. Warm regards, Management of Hotel Benua.
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m***d
icon-Staycation
Staycation
icon-origin-TRAVELOKA

7.0

/10

Reviewed 4 week(s) ago

The bathroom is a bit dark, only a little water comes out... the room is not soundproof so footsteps can be heard a lot, the AC is not cold enough... there are only a few TV programs and the TV signal is bad.
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Accommodation's Reply
07 Apr 2025
Dear Mr./Mrs. M*d. Thank you for taking the time to give a rating to our hotel. We apologize for the inconvenience during your stay at our hotel, your criticism and suggestions are very valuable to us. We will try to improve our service, hopefully you can get a better experience from us on your next visit. Management. Best regards, Benua Hotel Management.
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Asep M. H.
icon-origin-TRAVELOKA

9.7

/10

Reviewed 6 week(s) ago

The breakfast menu is according to the price.. ssssdfghhmxnxbxhdjdmxmd nice
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2 people find it helpful

Accommodation's Reply
19 Mar 2025
Dear Mr. Asep M. H. Your positive review for our hotel is highly appreciated. We are glad that the services and facilities we provide meet your expectations. We look forward to welcoming you back to Hotel Benua. Warm regards, Management of Hotel Benua.
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Y***i
icon-Business
Business
icon-origin-TRAVELOKA

9.1

/10

Reviewed 6 week(s) ago

got breakfast that was brought forward to sahur time..very helpful
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4 people find it helpful

Accommodation's Reply
19 Mar 2025
Dear Mr./Mrs. Y*i. Your positive review for our hotel is highly appreciated. We are glad that the services and facilities we provide meet your expectations. We look forward to welcoming you back to Hotel Benua. Warm regards, Management of Hotel Benua.
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N***n
icon-origin-TRAVELOKA

6.9

/10

Reviewed 7 week(s) ago

Actually the room is quite spacious, unfortunately the roof leaks when it rains. But the hotel compensates by providing free drinks. Hopefully the leak will be fixed soon.
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4 people find it helpful

Accommodation's Reply
19 Mar 2025
Dear Mr./Mrs. N*n. Thank you for taking the time to give a rating to our hotel. We apologize for the inconvenience during your stay at our hotel, your criticism and suggestions are very valuable to us. We will try to improve our service, hopefully you can get a better experience from us on your next visit. Management. Best regards, Benua Hotel Management.
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H***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9.1

/10

Reviewed 7 week(s) ago

All good for a very friendly price. Please improve
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4 people find it helpful

Accommodation's Reply
19 Mar 2025
Dear Mr./Mrs. H*n. Your positive review for our hotel is highly appreciated. We are glad that the services and facilities we provide meet your expectations. We look forward to welcoming you back to Hotel Benua. Warm regards, Management of Hotel Benua.
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A***f
icon-Staycation
Staycation
icon-origin-TRAVELOKA

9.1

/10

Reviewed 8 week(s) ago

Old Hotel with modern management. A hotel that really records our history, Bandung.
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2 people find it helpful

Accommodation's Reply
19 Mar 2025
Dear Mr./Mrs. A*f. Your positive review for our hotel is highly appreciated. We are glad that the services and facilities we provide meet your expectations. We look forward to welcoming you back to Hotel Benua. Warm regards, Management of Hotel Benua.
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Number of reviews per page
20
40