Traveloka (1,129)
7.8
Pleasant
From 1,129 reviews
Provided by travelers on
Cleanliness
7.6
Room Comfort
7.6
Meal
7.7
Location
8.1
Service and Facilites
7.8
People often mention about Pia Hotel Bandung
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Bedroom (26)
Staff Friendliness (22)
Room Space (22)
Ambiance (21)
Bathroom (21)
Accessibility (18)
Check-in/out Time (18)
Distance to City Center (17)
Family Friendly (17)
Surroundings (16)
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Traveler Reviews Pia Hotel Bandung
Number of reviews per page
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40
Customer reviews
P***i
8.8
/10
Reviewed 1 day(s) ago
The hotel staff is friendly, but there are a few things I would like to mention: 1. The entrance door to the room is not tightly closed. 2. Some of the room tiles are loose and some are broken. 3. The room air conditioner is noisy. This is all on the 5th floor (if I'm not mistaken).
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I***a
5.7
/10
Reviewed 2 week(s) ago
when I entered the room, 20 minutes later a room service came, and just changed the sheets and pillow cases..
The sheets and pillow cases were no longer fit for use.
It would be better not to have a TV, because you can't change channels, you can only MNC.
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1 people find it helpful
R***y
Staycation
8.5
/10
Reviewed 2 week(s) ago
The staff is quick to respond but the toilet is still old-fashioned.
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S***a
Staycation
5.0
/10
Reviewed 3 week(s) ago
Staying at this hotel is different from the photos and the real thing. The hotel is creepy, the building is old, and it's quiet. If you talk from the next room, you can hear it clearly. The bathroom is dirty, the AC is not cold, the internet is bad and can't be used. The food is not tasty. Overall, I regret staying here.
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1 people find it helpful
T***u
Leisure
8.8
/10
Reviewed 3 week(s) ago
The bathroom floor was worn out and the bedroom door often had problems opening and closing.
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A***a
8.0
/10
Reviewed 3 week(s) ago
Please improve the cleanliness of the room, when you enter the room there are lots of hair scattered around. The balcony lights are off, but overall it's ok.
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I***a
8.5
/10
Reviewed 4 week(s) ago
need to fix the bathroom shower.
overall comfortable and quiet
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1 people find it helpful
A Dadi
Transit
8.5
/10
Reviewed 5 week(s) ago
A comfortable and cheap hotel in the center of Bandung, friendly staff, fast check-in, breakfast can be replaced with sahur, the water is strong. The downside is that the hotel is old, many equipment needs to be replaced, the door cannot be locked, and the toilet water stagnates outside the room.
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W***n
8.4
/10
Reviewed 9 week(s) ago
family friendly hotel. and the price is not expensive for a 3 star hotel
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Accommodation's Reply
04 Mar 2025
Thank you very much for your positive review! We are very happy to hear that you felt comfortable staying at PIA hotel with your family. We always try to provide the best service with affordable price for the comfort of our guests. We hope to welcome you back again in another opportunity. Thank you for choosing pia hotel bandung
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S***a
Leisure
5.9
/10
Reviewed 9 week(s) ago
The facilities are really lacking, there are many things that need to be fixed, the bed is dirty, the towels too, it is saved by the strategic location.
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2 people find it helpful
Accommodation's Reply
04 Mar 2025
Thank you for your feedback. We apologize for the inconvenience you experienced during your stay at Pia Hotel, especially regarding the inadequate cleanliness of the facilities. We will immediately review and improve this, including ensuring optimal cleanliness of the bed and towels. We greatly appreciate your feedback and are committed to continuously improving our services in order to provide a better experience for our guests in the future. We hope to provide a more satisfying experience on your next visit.
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SM
Satriya M. I.
Staycation
9.4
/10
Reviewed 10 week(s) ago
Very comfortable to stay overnight with affordable budget. Spacious room, complete bathroom kit, clean bathroom with hot water. Friendly staff, it seems like it will be a stopover choice for Bandung destination, Thank you Traveloka for choosing the best accommodation
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4 people find it helpful
Accommodation's Reply
04 Mar 2025
Thank you very much for your positive review! We are very happy to hear that you felt comfortable staying at PIA hotel with your family. We always try to provide the best service with affordable price for the comfort of our guests. We hope to welcome you back again in another opportunity. Thank you for choosing pia hotel bandung
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H***y
8.3
/10
Reviewed 12 week(s) ago
The carpet is very dull and old.
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Accommodation's Reply
04 Mar 2025
Thank you for your review. We greatly appreciate your feedback regarding the condition of the carpet in our hotel. We apologize if the carpet did not meet your expectations. We will immediately review and consider improvements and updates to the facilities to enhance the comfort of our guests. We look forward to providing a better experience on your next visit. Thank you for giving us the opportunity to improve our services.
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A Dadi
Business
8.8
/10
Reviewed 12 week(s) ago
This hotel is quite old but highly recommended with cheap prices and spacious rooms, located in the center of Bandung city close to many tourist locations in the city center.
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+4
1 people find it helpful
Accommodation's Reply
17 Feb 2025
Dear Mr. Dadi, Thank you for taking the time to share your experience at our [Hotel Name]. We greatly appreciate your valuable feedback, as it helps us to continuously improve the quality of our services and facilities. We are glad to hear that you enjoyed your stay with pia hotel. We always strive to provide a memorable experience for each of our guests, and your comments are proof that our efforts are appreciated. We look forward to welcoming you back to pia hotel in the near future. Sincerely, Pia Hotels Management.
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B***g
8.5
/10
Reviewed 12 week(s) ago
We stayed quite long in this hotel, the price is very affordable but got an old room. The cleanliness of the area is ok, but the cleanliness of the room and bathroom is very lacking. Towels and bed covers are always replaced but are no longer suitable. But the access is very OK, close to the toll gate and only 1 km from the center of Buah Batu. In the hotel there is also a Japanese restaurant with delicious food, it can be an option for lunch / dinner
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W***n
Leisure
8.5
/10
Reviewed 12 week(s) ago
One of the cheap places to stay in Vandung.
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1 people find it helpful
D***n
Business
10.0
/10
Reviewed 12 week(s) ago
Comfort and fun, low price, and clean
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R***y
10.0
/10
Reviewed 12 week(s) ago
Great, clean and tidy. Comfortable, I've been a regular customer, the staff is friendly and agile, thank you
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W***u
8.5
/10
Reviewed 12 week(s) ago
The hotel is in a strategic location, the building is old but facilities such as AC and hot water are available and working, quite affordable for the price.
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1 people find it helpful
mochammad s.
Staycation
8.5
/10
Reviewed 12 week(s) ago
With that price, it's quite good to get breakfast, the breakfast is quite varied even though it's a little, the bathroom is quite dull but complete with soap and towels, bottled drinking water, hot water on, android TV so you can watch YouTube, Netflix and others, the room is quite spacious, there is a balcony even though the door is a bit tight, access to other places is quite far from the city center,
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1 people find it helpful
a***a
10.0
/10
Reviewed 13 week(s) ago
I always stay here when I go back to Bandung because the food is varied and the place is very comfortable.
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1 people find it helpful
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