Overall Ratings & Reviews Grand Amira Hotel Solo, Azana Hotels Collection
Explore Grand Amira Hotel Solo, Azana Hotels Collection
Traveloka (2,604)
8.3
Very Good
From 2,604 reviews
Provided by travelers on
Cleanliness
8.4
Room Comfort
8.2
Meal
7.9
Location
8.4
Service and Facilites
8.3
People often mention about Grand Amira Hotel Solo, Azana Hotels Collection
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Bedroom (11)
Distance to City Center (10)
Bathroom (10)
Room Space (9)
Wifi (8)
Accessibility (7)
Check-in/out Time (7)
Ambiance (7)
Surroundings (6)
Staff Friendliness (6)
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Traveler Reviews Grand Amira Hotel Solo, Azana Hotels Collection
Number of reviews per page
20
40
Customer reviews
AHMAD
Staycation
8.8
/10
Reviewed 4 day(s) ago
for me who travel by car this hotel is very easy to reach and the parking lot is spacious. if you want to eat in front of the hotel, there is goat satay and curry. to the city center and other play areas is also very strategic
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A***e
6.8
/10
Reviewed 7 week(s) ago
Many facilities need repair.
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1 people find it helpful
N***n
Business
5.4
/10
Reviewed 13 week(s) ago
There was a lot of dust in my room. In my father's room there were used cotton buds. I swear it was really dirty. When I wanted to check out, there were also guests complaining. In my opinion, the hotel service was very bad. During breakfast, the food tasted ordinary. The price of staying with the facilities is not comparable.
Hopefully in the future the Grand Amira Hotel can be even better
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2 people find it helpful
F***a
Leisure
5.4
/10
Reviewed 13 week(s) ago
Peak season with a room price of Rp 1. 4 million for a suite room is not worth it. 1. The bathroom is very dirty. 2. Thin towels. 3. Hot water is unstable. 4. Incomplete amenities. 5. The sink is covered in rust. 6. Smelly toilet. 7. The middle mattress is curved. 8. Borrowed a mukena but the mukena smells very bad as if it hadn't been washed for a long time. Highly do not recommend this hotel to visit.
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1 people find it helpful
Accommodation's Reply
01 Feb 2025
Dear Mr./Mrs. Fitria Melinda, A warm greeting from Grand Amira Hotel by Azana! Thank you for choosing to stay at Grand Amira Hotel by Azana and taking the time to share your experience with Grand Amira Hotel by Azana. We apologize for the inconvenience that you felt and experienced. The criticism and suggestions given have been conveyed to the relevant department and will be our concern in the future. Guest facilities and services are the main focus that we continue to improve to provide maximum satisfaction for all guests. Thank you once again, We look forward to welcoming you back to Grand Amira Hotel by Azana and providing a much more satisfying experience. Sincerely, General Manager. Grand Amira Hotel by Azana
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M
Marsito
9.1
/10
Reviewed 15 week(s) ago
Spacious parking, spacious and quite comfortable rooms
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Accommodation's Reply
01 Feb 2025
Dear Mr./Mrs. Marsito, A warm greeting from Grand Amira Hotel by Azana! Thank you for sharing your positive experience during your stay. Your positive review gives great encouragement and motivation to our entire team to continue providing the best service. We are pleased to know that you are satisfied with your stay at Grand Amira Hotel by Azana. We are committed to continuously improving the quality of our services and providing an unforgettable stay experience for each of our guests. We look forward to welcoming you back to Grand Amira Hotel by Azana in the future. Please feel free to let us know if there is any way we can further improve our services. Sincerely, General Manager. Grand Amira Hotel by Azana
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S***o
Leisure
9.4
/10
Reviewed 16 week(s) ago
The breakfast food is not very varied, please improve the variety of breakfast such as providing processed meat, not just processed chicken, and if the breakfast runs out, please move quickly to fill what is finished and there must be staff guarding the breakfast so it is easy to control the food that is still there or has run out.
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2 people find it helpful
Accommodation's Reply
01 Feb 2025
Dear Mr./Mrs. S*o. A warm greeting from Grand Amira Hotel by Azana! Thank you for choosing to stay at Grand Amira Hotel by Azana and taking the time to share your experience with Grand Amira Hotel by Azana. We apologize for the inconvenience you felt and experienced. The criticism and suggestions given have been conveyed to the relevant department and will be our concern in the future. Guest facilities and services are the main focus that we continue to improve to provide maximum satisfaction for all guests. Thank you once again, We look forward to welcoming you back to Grand Amira Hotel by Azana and providing a much more satisfying experience. Sincerely, General Manager. Grand Amira Hotel by Azana
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I***i
9.1
/10
Reviewed 17 week(s) ago
The location is quite strategic, the food is quite tasty but there are not many menus, the cleanliness is quite good, the service is friendly.
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Accommodation's Reply
04 Jan 2025
Dear Mr./Mrs. Muhammad l*i. A warm greeting from Grand Amira Hotel by Azana! Thank you for sharing your positive experience during your stay. Your positive review gives great encouragement and motivation to our entire team to continue providing the best service. We are pleased to know that you are satisfied with your stay at Grand Amira Hotel by Azana. We are committed to continuously improving the quality of our services and providing an unforgettable stay experience for each of our guests. We look forward to welcoming you back to Grand Amira Hotel by Azana in the future. Please feel free to let us know if there is any way we can further improve our services. Sincerely, General Manager. Grand Amira Hotel by Azana
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F***z
Transit
8.3
/10
Reviewed 18 week(s) ago
Breakfast porridge is delicious. Main course is lacking. Fruit refills are old. Trash can lid is dirty, sink is yellowing, only 1 toothbrush is available, towels are no longer white, it's time to replace them. Cold AC, spacious room, soft mattress. Friendly receptionist, fast CI and CO.
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Accommodation's Reply
04 Jan 2025
Dear Mr./Mrs. F*z. A warm greeting from Grand Amira Hotel by Azana! Thank you for choosing to stay at Grand Amira Hotel by Azana and taking the time to share your experience with Grand Amira Hotel by Azana. We apologize for the inconvenience you felt and experienced. The criticism and suggestions given have been conveyed to the relevant department and will be our concern in the future. Guest facilities and services are the main focus that we continue to improve to provide maximum satisfaction for all guests. Thank you once again, We look forward to welcoming you back to Grand Amira Hotel by Azana and providing a much more satisfying experience. Sincerely, General Manager. Grand Amira Hotel by Azana
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F***n
Business
9.4
/10
Reviewed 19 week(s) ago
Strategic location, clean room. Thank you
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Accommodation's Reply
28 Dec 2024
Dear Mr./Mrs. F*n. A warm greeting from Grand Amira Hotel by Azana! Thank you for sharing your positive experience during your stay. Your positive review gives great encouragement and motivation to our entire team to continue providing the best service. We are pleased to know that you are satisfied with your stay at Grand Amira Hotel by Azana. We are committed to continuously improving the quality of our services and providing an unforgettable stay experience for each of our guests. We look forward to welcoming you back to Grand Amira Hotel by Azana in the future. Please feel free to let us know if there is any way we can further improve our services. Sincerely, General Manager. Grand Amira Hotel by Azana
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E***a
7.3
/10
Reviewed 19 week(s) ago
The room is dirty, the floor is not swept, there is still a lot of hair on the bathroom floor. Also dirty
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Accommodation's Reply
28 Dec 2024
Dear Mr./Mrs. E*a. A warm greeting from Grand Amira Hotel by Azana! Thank you for choosing to stay at Grand Amira Hotel by Azana and taking the time to share your experience with Grand Amira Hotel by Azana. We apologize for the inconvenience you felt and experienced. The criticism and suggestions given have been conveyed to the relevant department and will be our concern in the future. Guest facilities and services are the main focus that we continue to improve to provide maximum satisfaction for all guests. Thank you once again, We look forward to welcoming you back to Grand Amira Hotel by Azana and providing a much more satisfying experience. Sincerely, General Manager. Grand Amira Hotel by Azana
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Blogavinny
8.2
/10
Reviewed 23 week(s) ago
Check in early morning because I was too tired from traveling. The bed was soft and the room area was clean.
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1 people find it helpful
Accommodation's Reply
25 Nov 2024
Dear Mr./Mrs. Blogavinny, A warm greeting from Grand Amira Hotel. Thank you for sharing your positive experience during your stay. Your positive review gives great encouragement and motivation to our entire team to continue providing the best service. We are pleased to know that you are satisfied with your stay at Grand Amira Hotel. We are committed to continuously improving the quality of our services and providing an unforgettable stay experience for each of our guests. We look forward to welcoming you back to Grand Amira Hotel in the future. Please do not hesitate to let us know if there is any way we can further improve our services. Sincerely, General Manager. Grand Amira Hotel
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y***y
Business
9.7
/10
Reviewed 27 week(s) ago
Overall ok, keep it up, just need to improve the cleanliness of the bathroom from mold on the walls and black stains around the sink.
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2 people find it helpful
KM
Kwan M. O.
Transit
9.7
/10
Reviewed 28 week(s) ago
Clean and spacious room. Friendly staff. Strategic location.
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3 people find it helpful
Accommodation's Reply
18 Oct 2024
Dear Mr./Mrs. Kwan MO A warm greeting from Grand Amira Hotel by Azana! Thank you for sharing your positive experience during your stay. Your positive review gives great encouragement and motivation to our entire team to continue providing the best service. We are pleased to know that you are satisfied with your stay at Grand Amira Hotel by Azana. We are committed to continuously improving the quality of our services and providing an unforgettable stay experience for each of our guests. We look forward to welcoming you back to Grand Amira Hotel by Azana in the future. Please feel free to let us know if there is any way we can further improve our services. Sincerely, General Manager. Grand Amira Hotel by Azana.
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K***S
Staycation
10.0
/10
Reviewed 28 week(s) ago
Highly recommended for Islamic, there are Al-Quran prayer mats too.
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Accommodation's Reply
18 Oct 2024
Dear Mr./Mrs. ke*S, A warm greeting from Grand Amira Hotel by Azana! Thank you for sharing your positive experience during your stay. Your positive review gives great encouragement and motivation to our entire team to continue providing the best service. We are pleased to know that you are satisfied with your stay at Grand Amira Hotel by Azana. We are committed to continuously improving the quality of our services and providing an unforgettable stay experience for each of our guests. We look forward to welcoming you back to Grand Amira Hotel by Azana in the future. Please feel free to let us know if there is any way we can further improve our services. Sincerely, General Manager. Grand Amira Hotel by Azana.
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A***k
5.7
/10
Reviewed 34 week(s) ago
Actually, the intention was to come here to rest because we worked without a day off. When we came here, we wanted to sleep but the next room was being renovated even though we were really tired. Finally, after 3 hours, we checked out of the hotel.
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5 people find it helpful
RR
Rekso R.
Business
10.0
/10
Reviewed 38 week(s) ago
The service is good, friendly and polite.
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4 people find it helpful
Accommodation's Reply
27 Aug 2024
Dear Mr./Mrs. Rekso R, A warm greeting from Grand Amira Hotel. Thank you for sharing your positive experience during your stay. Your positive review gives great encouragement and motivation for our entire team to continue providing the best service. We are pleased to know that you are satisfied with your stay at Grand Amira Hotel. We are committed to continuously improving the quality of our services and providing an unforgettable stay experience for each of our guests. We look forward to welcoming you back to Grand Amira Hotel in the future. Please feel free to let us know if there is any way we can further improve our services. Sincerely, General Manager. Grand Amira Hotel.
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rm
rakhmat m.
Leisure
10.0
/10
Reviewed 39 week(s) ago
Comfortable place, very friendly hotel staff typical of Solo, calm and religious atmosphere. Affordable prices. The main thing is. Toplah was very memorable even though it was only two nights. God willing, if you go to Solo you will definitely stay here again. Thank You.
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Accommodation's Reply
27 Aug 2024
Dear Mr./Mrs. Rahmat M, A warm greeting from Grand Amira Hotel. Thank you for sharing your positive experience during your stay. Your positive review gives great encouragement and motivation to our entire team to continue providing the best service. We are pleased to know that you are satisfied with your stay at Grand Amira Hotel. We are committed to continuously improving the quality of our services and providing an unforgettable stay experience for each of our guests. We look forward to welcoming you back to Grand Amira Hotel in the future. Please feel free to let us know if there is any way we can further improve our services. Sincerely, General Manager. Grand Amira Hotel.
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NP
Nur P.
Business
10.0
/10
Reviewed 42 week(s) ago
Cheap, comfortable, nice bathroom, delicious breakfast, I'll be back again later. The location is also strategic
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1 people find it helpful
Accommodation's Reply
23 Jul 2024
Dear Mr/Mrs Nur P, A warm greeting from Grand Amira Hotel. Thank you for sharing your positive experience during your stay. Your positive review provides great enthusiasm and motivation for our entire team to continue to provide the best service. We are happy to know that you are satisfied with your stay at the Grand Amira Hotel. We are committed to continuously improving the quality of our services and providing an unforgettable stay experience for each of our guests. We hope to welcome you back to the Grand Amira Hotel in the future. Feel free to let us know if there is any way we can improve our service further. Sincerely, General Manager. Grand Amira Hotel.
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Z***h
10.0
/10
Reviewed 42 week(s) ago
Bedroom, bathroom clean, staff friendly. Facilities are also okay.
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Accommodation's Reply
23 Jul 2024
Dear Mr/Mrs Z*h, A warm greeting from Grand Amira Hotel. Thank you for sharing your positive experience during your stay. Your positive review provides great enthusiasm and motivation for our entire team to continue to provide the best service. We are happy to know that you are satisfied with your stay at the Grand Amira Hotel. We are committed to continuously improving the quality of our services and providing an unforgettable stay experience for each of our guests. We hope to welcome you back to the Grand Amira Hotel in the future. Feel free to let us know if there is any way we can improve our service further. Sincerely, General Manager. Grand Amira Hotel.
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Elly L. B.
8.1
/10
Reviewed 42 week(s) ago
Sharia hotel with spacious rooms and when you enter there is a mural of the Koran. It's just that it's time for the towels to be replaced with new ones because the color is no longer white. The room lights are a bit dim.
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2 people find it helpful
Accommodation's Reply
23 Jul 2024
Dear Mr/Mrs Elly L. B, Warm greetings from Grand Amira Hotel. Thank you for choosing to stay at the Grand Amira Hotel and taking the time to share your experiences with the Grand Amira Hotel. We apologize for the inconvenience that you feel and experience. We have conveyed the criticism and suggestions given to the relevant departments and will be our concern in the future. Facilities and guest services are part of our main focus which we continue to improve to provide maximum satisfaction for all guests. Thank you once again, We hope to welcome you back to the Grand Amira Hotel and provide a much more satisfying experience. Sincerely, General Manager.
See original
Number of reviews per page
20
40
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