The staff is friendly and helpful. The location is very strategic, delicious culinary is around here. Cons: Wifi doesn't reach the room, you have to go to the lobby. The power outlet is far from the bed. Can't sleep while plugging in cellphone, laptop. Towels, pillowcases need updating. The toiletries are just toothbrushes, no soap (fortunately I brought soap from the hotel in Singkawang). Overall. As a solo trip/backpacker, that's okay. Especially the location. Have fun!