Traveloka (2,557)
8.5
Very Good
From 2,557 reviews
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Cleanliness
8.7
Room Comfort
8.6
Meal
8.6
Location
8.7
Service and Facilites
8.6
People often mention about Swiss-Belhotel Airport Jakarta
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Bedroom (54)
Accessibility (51)
Staff Friendliness (50)
Ambiance (45)
Room Space (42)
Taste (40)
Bathroom (39)
Variety (34)
Hotel Area (32)
Family Friendly (30)
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Traveler Reviews Swiss-Belhotel Airport Jakarta
Number of reviews per page
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40
Customer reviews
F***x
Transit
8.5
/10
Reviewed 2 day(s) ago
Good hotel near the airport and mall.
1 people find it helpful
Accommodation's Reply
24 Apr 2025
Dear Valued Guest,
Warmest Greetings from Swiss-Belhotel Airport, Jakarta!
Thank you for staying with us and taking a moment to share your recent experience.
We hope you choose to stay with us again and We look forward to welcoming you back.
Best regards,
Management of Swiss-Belhotel Airport, Jakarta
rs
rayhat s.
9.1
/10
Reviewed 3 day(s) ago
The location to the airport is close, only the road facilities to the hotel cannot be directly from the toll road, but must be turned around first. During rush hour, it takes quite a long time to get to the hotel because of traffic jams.
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Accommodation's Reply
23 Apr 2025
Dear Valued Guest, Warm Greetings from Swiss-Belhotel Airport, Jakarta. Thank you for choosing us as your accommodation. It was a pleasure to welcome you to Swiss-Belhotel Airport Jakarta. We also appreciate you taking the time to write a review. We look forward to welcoming you back to Swiss-Belhotel Airport, Jakarta. Sincerely, Swiss-Belhotel Airport, Jakarta Management.
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R***a
10.0
/10
Reviewed 4 day(s) ago
I stayed for one night here yesterday, before having a long flight to Switzerland the following day. I could sleep so comfortably, that I enjoyed my flight and didn't feel so tired along the way. The breakfast was also delicious with many choices! I tried quite some, because I've been years not in Indonesia. Thank you, Swiss-Belhotel Airport Jakarta!
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Accommodation's Reply
23 Apr 2025
Dear Valued Guest,
Warmest Greetings from Swiss-Belhotel Airport, Jakarta!
Thank you for the excellent rating and for choosing us as your accommodation
It’s a valuable opportunity to learn from your feedback in order to maintain and improve our services for the guests. We’re delighted to learn that you enjoyed your stay and were satisfied with our services.
We look forward to welcoming you back to Swiss-Belhotel Airport, Jakarta
Best regards,
Management of Swiss-Belhotel Airport, Jakarta
M***D
10.0
/10
Reviewed 7 day(s) ago
Comfortable with a delicious food menu too.
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Accommodation's Reply
20 Apr 2025
Dear Valued Guest, Warm greetings from Swiss-Belhotel Airport, Jakarta. First of all, I would like to thank you for choosing our hotel to stay and writing about your experience. We are very pleased to know that you had a wonderful stay at Swiss-Belhotel Airport, Jakarta. We look forward to welcoming you back in the near future. Sincerely, Management of Swiss-Belhotel Airport, Jakarta.
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N***r
Staycation
10.0
/10
Reviewed 1 week(s) ago
Stayed here because my husband had a flight departure at 2 am. Looking for a hotel location that is close to the airport & has a swimming pool so the kids can swim with their dad before he leaves for work. Thank God the hotel is clean, comfortable, the hotel staff is also friendly & the kids are happy to stay here. Looking for food is also not confusing because it is close to Bunga Rampai Restaurant, there is also an Indomaret and it is close if you want to go to the airport
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Accommodation's Reply
16 Apr 2025
Dear Valued Guest, thank you for taking the time to share your experience at Swiss-Belhotel Airport, Jakarta. Warm greetings from Swiss-Belhotel Airport, Jakarta. We greatly appreciate and are pleased to hear that your experience was very memorable. We look forward to welcoming you back to Swiss-Belhotel Airport, Jakarta. Sincerely, Swiss-Belhotel Airport, Jakarta Management.
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m
mariayana
Transit
8.5
/10
Reviewed 2 week(s) ago
Strategic location for transit, but the service from the male admin on the night shift is not very friendly.
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Accommodation's Reply
16 Apr 2025
Dear Valued Guest, Warm Greetings from Swiss-Belhotel Airport, Jakarta. We greatly appreciate you choosing us as your accommodation. We apologize for any inconvenience you may have experienced during your stay. Providing the best service and facilities for the comfort of our guests is our priority. Once again, we apologize and look forward to welcoming you back, hopefully we can meet your expectations in the future. Sincerely, Swiss-Belhotel Airport, Jakarta Management.
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susanto
Medical
10.0
/10
Reviewed 2 week(s) ago
Friendly and optimal service for on-time delivery to the airport.
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Accommodation's Reply
11 Apr 2025
Dear Valued Guest, Warm greetings from Swiss-Belhotel Airport, Jakarta. First of all, I would like to thank you for choosing our hotel to stay and writing about your experience. We are very pleased to know that you had a wonderful stay at Swiss-Belhotel Airport, Jakarta. We look forward to welcoming you back in the near future. Sincerely, Management of Swiss-Belhotel Airport, Jakarta.
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Y***a
8.5
/10
Reviewed 2 week(s) ago
In the room, there must be a smart TV with YouTube so that the little ones have lots to watch.
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Accommodation's Reply
09 Apr 2025
Dear Valued Guest, Warm Greetings from Swiss-Belhotel Airport, Jakarta. We greatly appreciate you choosing us as your accommodation. We apologize for any inconvenience you may have experienced during your stay. Providing the best service and facilities for the comfort of our guests is our priority. Once again, we apologize and look forward to welcoming you back, hopefully we can meet your expectations in the future. Sincerely, Management of Swiss-Belhotel Airport, Jakarta.
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F***y
Leisure
10.0
/10
Reviewed 3 week(s) ago
just a suggestion, hopefully in the future there will be more choices for breakfast. Thank you
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Accommodation's Reply
11 Apr 2025
Dear Valued Guest, Warm Greetings from Swiss-Belhotel Airport, Jakarta. We greatly appreciate you choosing us as your accommodation. We apologize for any inconvenience you may have experienced during your stay. Providing the best service and facilities for the comfort of our guests is our priority. Once again, we apologize and look forward to welcoming you back, hopefully we can meet your expectations in the future. Sincerely, Swiss-Belhotel Airport, Jakarta Management.
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Y***s
Transit
8.5
/10
Reviewed 4 week(s) ago
The hotel staff is very friendly and provides a shuttle bus to the airport.
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2 people find it helpful
Accommodation's Reply
02 Apr 2025
Dear Valued Guest, thank you for taking the time to share your experience at Swiss-Belhotel Airport, Jakarta. Warm greetings from Swiss-Belhotel Airport, Jakarta. We greatly appreciate and are pleased to hear that your experience was very memorable. We look forward to welcoming you back to Swiss-Belhotel Airport, Jakarta. Sincerely, Swiss-Belhotel Airport, Jakarta Management.
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NUR A. K.
9.6
/10
Reviewed 5 week(s) ago
Close to airport access and the food is delicious.
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1 people find it helpful
Accommodation's Reply
24 Mar 2025
Dear Valued Guest, Warm greetings from Swiss-Belhotel Airport, Jakarta. First of all, I would like to thank you for choosing our hotel to stay and writing about your experience. We are very pleased to know that you had a wonderful stay at Swiss-Belhotel Airport, Jakarta. We look forward to welcoming you back in the near future. Sincerely, Management of Swiss-Belhotel Airport, Jakarta.
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Rr
Rianda r.
Transit
8.5
/10
Reviewed 6 week(s) ago
Even though this hotel is close to the airport, which is a transit hotel, it is also suitable for families with children, as there are swimming pool facilities. Good job.
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1 people find it helpful
Accommodation's Reply
10 Mar 2025
Dear Valued Guest, Warm greetings from Swiss-Belhotel Airport, Jakarta. First of all, I would like to thank you for choosing our hotel to stay and writing about your experience. We are very pleased to know that you had a wonderful stay at Swiss-Belhotel Airport, Jakarta. We look forward to welcoming you back in the near future. Sincerely, Management of Swiss-Belhotel Airport, Jakarta.
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SA
Siska A.
Transit
9.1
/10
Reviewed 7 week(s) ago
stayed here one night before umrah with the kids. thank God it's always fun. there's a supermarket, starbuck and kfc downstairs. so no need to go out if you need snacks, etc.
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Accommodation's Reply
08 Mar 2025
Dear Valued Guest, Warm greetings from Swiss-Belhotel Airport, Jakarta. First of all, I would like to thank you for choosing our hotel to stay and writing about your experience. We are very pleased to know that you had a wonderful stay at Swiss-Belhotel Airport, Jakarta. We look forward to welcoming you back in the near future. Sincerely, Management of Swiss-Belhotel Airport, Jakarta.
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T***n
Staycation
8.5
/10
Reviewed 7 week(s) ago
The hotel is comfortable... close to the mall, close to Imanuel Hospital, the price is commensurate with the location
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1 people find it helpful
Accommodation's Reply
08 Mar 2025
Dear Valued Guest, thank you for taking the time to share your experience at Swiss-Belhotel Airport, Jakarta. Warm greetings from Swiss-Belhotel Airport, Jakarta. We greatly appreciate and are pleased to hear that your experience was very memorable. We look forward to welcoming you back to Swiss-Belhotel Airport, Jakarta. Sincerely, Swiss-Belhotel Airport, Jakarta Management.
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A***b
Staycation
10.0
/10
Reviewed 7 week(s) ago
Thank you. The hotel staff is friendly.
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Accommodation's Reply
07 Mar 2025
Dear Valued Guest, thank you for taking the time to share your experience at Swiss-Belhotel Airport, Jakarta. Warm greetings from Swiss-Belhotel Airport, Jakarta. We greatly appreciate and are pleased to hear that your experience was very memorable. We look forward to welcoming you back to Swiss-Belhotel Airport, Jakarta. Sincerely, Swiss-Belhotel Airport, Jakarta Management.
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T***n
Transit
9.4
/10
Reviewed 8 week(s) ago
Very good for temporary transit
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Accommodation's Reply
03 Mar 2025
Dear Valued Guest, thank you for taking the time to share your experience at Swiss-Belhotel Airport, Jakarta. Warm greetings from Swiss-Belhotel Airport, Jakarta. We greatly appreciate and are pleased to hear that your experience was very memorable. We look forward to welcoming you back to Swiss-Belhotel Airport, Jakarta. Sincerely, Swiss-Belhotel Airport, Jakarta Management.
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T***n
Transit
9.4
/10
Reviewed 8 week(s) ago
Comfortable enough for transit and rest before flying again
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1 people find it helpful
Accommodation's Reply
03 Mar 2025
Dear Valued Guest, Warm greetings from Swiss-Belhotel Airport, Jakarta. First of all, I would like to thank you for choosing our hotel to stay and writing about your experience. We are very pleased to know that you had a wonderful stay at Swiss-Belhotel Airport, Jakarta. We look forward to welcoming you back in the near future. Sincerely, Management of Swiss-Belhotel Airport, Jakarta.
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T***n
Transit
9.4
/10
Reviewed 8 week(s) ago
Good for transit and comfortable enough to stop over before continuing the journey.
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Accommodation's Reply
03 Mar 2025
Dear Valued Guest, Warm greetings from Swiss-Belhotel Airport, Jakarta. Thank you for taking the time to share your experience during your stay. We greatly appreciate and are delighted to hear that you enjoyed your stay with us. We are happy to assist you during your stay to make it a pleasant and memorable experience. We all look forward to welcoming you back to Swiss-Belhotel Airport, Jakarta. Sincerely, Swiss-Belhotel Airport Jakarta Management.
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T***n
Transit
10.0
/10
Reviewed 8 week(s) ago
Overall okay. For those in transit and very comfortable to stop over before flying again
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Accommodation's Reply
03 Mar 2025
Dear Valued Guest, Warm Greetings from Swiss-Belhotel Airport, Jakarta. Thank you for choosing us as your accommodation. It was a pleasure to welcome you to Swiss-Belhotel Airport Jakarta. We also appreciate you taking the time to write a review. We look forward to welcoming you back to Swiss-Belhotel Airport, Jakarta. Sincerely, Management of Swiss-Belhotel Airport, Jakarta.
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T***n
Transit
9.1
/10
Reviewed 8 week(s) ago
Overall ok, close to the airport so it's perfect for those who stay late and those who will leave very early in the morning.
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1 people find it helpful
Accommodation's Reply
03 Mar 2025
Dear Valued Guest, thank you for taking the time to share your experience at Swiss-Belhotel Airport, Jakarta. Warm greetings from Swiss-Belhotel Airport, Jakarta. We greatly appreciate and are pleased to hear that your experience was very memorable. We look forward to welcoming you back to Swiss-Belhotel Airport, Jakarta. Sincerely, Swiss-Belhotel Airport, Jakarta Management.
See original
Number of reviews per page
20
40
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