8.2
Very Good

From 1,115 reviews

Provided by travelers on
Cleanliness

8.1

Room Comfort

8.2

Meal

8.0

Location

8.5

Service and Facilites

8.1

People often mention about Sapadia Hotel Siantar
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Distance to City Center (30)
Room Space (27)
Bedroom (27)
Accessibility (26)
Staff Friendliness (22)
Hotel Area (20)
Surroundings (19)
Family Friendly (19)
Ambiance (19)
Taste (19)
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Traveler Reviews Sapadia Hotel Siantar

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Customer reviews
Z***i
icon-Staycation
Staycation
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9.7

/10

Reviewed 1 day(s) ago

Overall ok. But the lights and equipment in the room should always be checked whether the condition is sufficient as before the guest enters the room. I had to ask for a replacement tea pot because it was leaking.
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RD Virgo
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10.0

/10

Reviewed 3 day(s) ago

This is the second time staying at Sapadia, the staff are friendly, ... but this time I took a nice room and outside but there are some minuses, from the AC leaking, the bathroom door lock is broken, ... but this is the plus, the staff is quick if there are problems, .. the best 👍🏼👍🏼👍🏼
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S***i
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8.4

/10

Reviewed 3 day(s) ago

The hotel staff is very friendly and the room is very comfortable, top.
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Traveller R.
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10.0

/10

Reviewed 1 week(s) ago

The breakfast menu has many kinds...
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S***i
icon-origin-TRAVELOKA

10.0

/10

Reviewed 2 week(s) ago

Yesterday the wifi was a bit slow. Otherwise everything else was great. Keep up the good work Hotel Sapadia! 🫶🏻
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Wong S.
icon-Staycation
Staycation
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10.0

/10

Reviewed 3 week(s) ago

So far so good. Thanks traveloka n Sapadia.

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F***i
icon-origin-TRAVELOKA

10.0

/10

Reviewed 4 week(s) ago

The room is so cool. Exceeded expectations.
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R***n
icon-origin-TRAVELOKA

6.7

/10

Reviewed 4 week(s) ago

Breakfast is just standard. Guess should be earlier to have the breakfast. Even around 8:30, lots of foods are not refilled anymore. The staff is just like an amateur. A bit smelly in the hotel lobby and the elevator. Luckily, the room didn't smell anything.

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Traveller R.
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Leisure
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8.5

/10

Reviewed 7 week(s) ago

This is the 2nd time I'm satisfied staying here. I got a spacious room, there's a sofa, the bed is soft, there are lots of TV channels, and I got building B. 2 weeks ago I got building A but I wasn't so satisfied, but this time I didn't want to stay in bed for a long time 🫰
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Accommodation's Reply
17 Mar 2025
Dear Mr./Mrs. Rohani M. Warm greetings from Sapadia Hotel Siantar, We would like to thank you for taking the time to share your experience at Sapadia Hotel Siantar. We are very confident that our team will be much better and more enthusiastic in providing the best service to our guests in the future. We hope that in the next experience we can fulfill the needs of you and your family every time you stay here with good service and facilities. We greatly hope to be able to welcome you and your family in the future at Sapadia Hotel Siantar, may happiness & health always be with you and your family. Best regards, Limsar Sirait.(Gm sapadia Hotel Siantar.
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Glenn F.
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8.8

/10

Reviewed 7 week(s) ago

I stayed in building B. The room was very spacious. Just so you know, the drain in the bathroom was clogged so if 2 people were taking a shower the water would overflow.
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1 people find it helpful

Accommodation's Reply
17 Mar 2025
Dear Mr./Mrs. Glenn F. Warm greetings from Sapadia Hotel Siantar, We would like to thank you for taking the time to share your experience at Sapadia Hotel Siantar. We are very confident that our team will be much better and more enthusiastic in providing the best service to our guests in the future. We hope that in the next experience we can fulfill the needs of you and your family every time you stay here with good service and facilities. We greatly hope to be able to welcome you and your family in the future at Sapadia Hotel Siantar, may happiness & health always be with you and your family. Best regards, Limsar Sirait. (Gm Sapadia Hotel Siantar.)
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D***l
icon-origin-TRAVELOKA

7.1

/10

Reviewed 7 week(s) ago

The hotel staff entered the room without permission when we went out of the room. It is very unfortunate that the actions of the hotel staff are very disturbing to privacy.
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2 people find it helpful

Accommodation's Reply
17 Mar 2025
Dear Sir/Madam, Our esteemed guests, Warm greetings from Sapadia Hotel Siantar. We would like to thank you for taking the time to share your experience at Sapadia Hotel Siantar. For our services and facilities, there are some shortcomings, we apologize, we will evaluate, we are very sure that our team will be much better and enthusiastic to provide the best service to our guests in the future. We hope that in the next experience we can meet the needs of you and your family again every time you stay here with good service and facilities. We greatly hope to be able to welcome you and your family in the future at Sapadia Hotel Siantar, may happiness & health always be with you and your family. Best regards, Limsar Sirait. (Gm sapadia Hotel Siantar.)
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T***q
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10.0

/10

Reviewed 8 week(s) ago

Hotel service is quite good, location is also strategic
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Accommodation's Reply
04 Mar 2025
Dear Sir/Madam, Warm greetings from Sapadia Hotel Siantar, We would like to thank you for taking the time to share your positive experiences at Sapadia Hotel Siantar. Our team is very enthusiastic about this good news. We are very sure that our team will be much better and more enthusiastic in providing the best service to our guests in the future. We hope that in the next experience we can fulfill the needs of you and your family every time you stay here with good service and facilities. We greatly hope to be able to welcome you and your family in the future at Sapadia Hotel Siantar, may happiness & health always be with you and your family. Best regards, Limsar Sirait. (Gm Sapadia Hotel Siantar.)
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S***a
icon-origin-TRAVELOKA

8.3

/10

Reviewed 9 week(s) ago

The hotel's vibe is good, unfortunately when I wanted to borrow an iron, they said they wanted to check first but there was no confirmation for up to 2 days.
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Accommodation's Reply
04 Mar 2025
Dear Sir/Madam, Our esteemed guests, Warm greetings from Sapadia Hotel Siantar, We would like to thank you for taking the time to share your experience at Sapadia Hotel Siantar. For our services and facilities, there are some shortcomings, we apologize, we will evaluate, we are very sure that our team will be much better and enthusiastic to provide the best service to our guests in the future. We hope that in the next experience we can again meet the needs of you and your family every time you stay here with good service and facilities. We greatly hope to be able to welcome you and your family in the future at Sapadia Hotel Siantar, may happiness & health always be with you and your family. Best regards, Limsar Sirait. (Gm sapadia Hotel Siantar.)
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becik p.
icon-Transit
Transit
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6.6

/10

Reviewed 9 week(s) ago

We got a free upgrade. It was fun. Just disappointed with the breakfast. At 07.39. But some of the food was already finished. 1 type was not immediately refilled until 08.16. Also not very varied for a hotel with a room price of 500-600 thousand that we got. Disappointed with the breakfast. Thinking of coming back again, if there are still others
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Accommodation's Reply
04 Mar 2025
Dear Sir/Madam, Our esteemed guests, Warm greetings from Sapadia Hotel Siantar, We would like to thank you for taking the time to share your experience at Sapadia Hotel Siantar. For our services and facilities, there are some shortcomings, we apologize, we will evaluate, we are very sure that our team will be much better and enthusiastic to provide the best service to our guests in the future. We hope that in the next experience we can again meet the needs of you and your family every time you stay here with good service and facilities. We greatly hope to be able to welcome you and your family in the future at Sapadia Hotel Siantar, may happiness & health always be with you and your family. Best regards, Limsar Sirait. (Gm sapadia Hotel Siantar.)
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Traveller R.
icon-Leisure
Leisure
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8.0

/10

Reviewed 9 week(s) ago

The bed is not soft, the TV is black, there are no channels, hahahahahahahaha, I regret staying at Sapadia, the others are nice
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2 people find it helpful

Accommodation's Reply
04 Mar 2025
Dear Sir/Madam, Our esteemed guests, Warm greetings from Sapadia Hotel Siantar, We would like to thank you for taking the time to share your experience at Sapadia Hotel Siantar. For our services and facilities, there are shortcomings, we apologize and will evaluate them, we are very sure that our team will be much better and enthusiastic to provide the best service to our guests in the future. We hope that in the next experience we can again meet the needs of you and your family every time you stay here with good service and facilities. We greatly hope to be able to welcome you and your family in the future at Sapadia Hotel Siantar, may happiness & health always be with you and your family. Best regards, Limsar Sirait. (Gm sapadia Hotel Siantar.)
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S***i
icon-origin-TRAVELOKA

10.0

/10

Reviewed 11 week(s) ago

Will be back again. Everything is good and will go there again if I go to Siantar
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Accommodation's Reply
11 Feb 2025
Dear Sir/Madam, Our esteemed guests, Warm greetings from Sapadia Hotel Siantar, We would like to thank you for taking the time to share your experience at Sapadia Hotel Siantar. Your very positive experience has had a positive impact on us, everyone is very happy and very enthusiastic with the positive comments, I am very sure that our team will be much better and more enthusiastic to provide the best service to our guests in the future. We hope that in the next experience we can fulfill the needs of you and your family every time you stay here with good service and facilities. We greatly hope to be able to welcome you and your family in the future at Sapadia Hotel Siantar, may happiness & health always be with you and your family. Best regards, Limsar Sirait. (Gm Sapadia Hotel Siantar.)
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G***O
icon-Leisure
Leisure
icon-origin-TRAVELOKA

7.7

/10

Reviewed 13 week(s) ago

Hotel facilities and location are not comparable to the food (Not very tasty, especially breakfast)
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3 people find it helpful

Agung P.
icon-origin-TRAVELOKA

10.0

/10

Reviewed 13 week(s) ago

The hotel staff is friendly, the welcome drink is delicious, the food is also recommended.
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Accommodation's Reply
24 Jan 2025
Dear Mr. Agung, Our Esteemed Guest. Warm greetings from Sapadia Hotel Siantar, We would like to thank you for taking the time to share your experience at Sapadia Hotel Siantar. The very positive experience from you has had a good impact on us, everyone is very happy and very enthusiastic with the positive comments, I am very sure that our team will be much better and more enthusiastic to provide the best service to our guests in the future. We hope that in the next experience we can fulfill the needs of you and your family every time you stay here with good service and facilities. We greatly hope to be able to welcome you and your family in the future at Sapadia Hotel Siantar, may happiness & health always be with you and your family. Best regards, Limsar Sirait. (Gm Sapadia Hotel Siantar.)
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G***A
icon-origin-TRAVELOKA

8.5

/10

Reviewed 14 week(s) ago

Clean rooms, decent breakfast for its class.
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Accommodation's Reply
15 Jan 2025
Dear Sir/Madam, Our Esteemed Guests. Warm greetings from Sapadia Hotel Siantar, We would like to thank you for taking the time to share your experience at Sapadia Hotel Siantar. Your very positive experience has had a positive impact on us, everyone is very happy and very enthusiastic with the positive comments, I am very sure that our team will be much better and more enthusiastic to provide the best service to our guests in the future. We hope that in the next experience we can meet the needs of you and your family again every time you stay here with good service and facilities. We greatly hope to be able to welcome you and your family in the future at Sapadia Hotel Siantar, may happiness & health always be with you and your family. Best regards, Limsar Sirait. (Gm Sapadia Hotel Siantar.)
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Velrones T.
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10.0

/10

Reviewed 15 week(s) ago

The hotel is close to the city center, easy access to everywhere, comfortable and quiet rooms. The breakfast is delicious and has many variations. The staff is friendly.
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1 people find it helpful

Accommodation's Reply
15 Jan 2025
Dear Sir/Madam, Our Esteemed Guests. Warm greetings from Sapadia Hotel Siantar, We would like to thank you for taking the time to share your experience at Sapadia Hotel Siantar. Your very positive experience has had a positive impact on us, everyone is very happy and very enthusiastic with the positive comments, I am very sure that our team will be much better and more enthusiastic to provide the best service to our guests in the future. We hope that in the next experience we can meet the needs of you and your family again every time you stay here with good service and facilities. We greatly hope to be able to welcome you and your family in the future at Sapadia Hotel Siantar, may happiness & health always be with you and your family. Best regards, Limsar Sirait. (Gm Sapadia Hotel Siantar.)
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Number of reviews per page
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