8.0
Very Good

From 2,818 reviews

Provided by travelers on
Cleanliness

7.9

Room Comfort

7.8

Meal

7.8

Location

8.2

Service and Facilites

7.9

People often mention about Hotel Kapuas Dharma Pontianak
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Distance to City Center (27)
Bedroom (22)
Room Space (20)
Staff Friendliness (19)
Accessibility (18)
Bathroom (16)
Hotel Area (16)
Check-in/out Time (15)
Ambiance (15)
Wifi (14)
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Traveler Reviews Hotel Kapuas Dharma Pontianak

Number of reviews per page
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40
Customer reviews
Mizam H.
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Business
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8.5

/10

Reviewed 38 minute(s) ago

Everything is very good, comfortable and safe.
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A***k
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8.5

/10

Reviewed 1 week(s) ago

The hotel staff was very friendly, okay, the security guard directed me to the room area.
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1 people find it helpful

T***i
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10.0

/10

Reviewed 2 week(s) ago

a pleasant experience, the kids loved it, the breakfast was also delicious, highly recommended
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A***i
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8.2

/10

Reviewed 3 week(s) ago

A comfortable hotel with affordable price, the only downside is the slippery bathroom floor so you have to be careful.
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Accommodation's Reply
09 Apr 2025
Thank you for staying at Hotel Kapuas Dharma, we apologize for the inconvenience during your stay. We accept all criticism and suggestions to improve the quality of service.
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Muamar
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10.0

/10

Reviewed 4 week(s) ago

It's worth it for that price.
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Accommodation's Reply
09 Apr 2025
Thank you for staying at Hotel Kapuas Dharma, we apologize for the inconvenience during your stay. We accept all criticism and suggestions to improve the quality of service.
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Diana R.
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10.0

/10

Reviewed 6 week(s) ago

Friendly, nice, the room is also clean and appropriate
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1 people find it helpful

Accommodation's Reply
09 Apr 2025
Thank you for staying at Hotel Kapuas Dharma, we apologize for the inconvenience during your stay. We accept all criticism and suggestions to improve the quality of service.
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L***i
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Transit
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8.5

/10

Reviewed 6 week(s) ago

Hotel staff is friendly, very helpful. Room size is spacious, clean, comfortable for families with children. Facilities are OK.
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1 people find it helpful

Accommodation's Reply
09 Apr 2025
Thank you for staying at Hotel Kapuas Dharma, we apologize for the inconvenience during your stay. We accept all criticism and suggestions to improve the quality of service.
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A***i
icon-origin-TRAVELOKA

9.3

/10

Reviewed 7 week(s) ago

The room lacks ventilation so there is no fresh air from outside.
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S***o
icon-origin-TRAVELOKA

5.3

/10

Reviewed 12 week(s) ago

the door is not opened after few tries and several staff came, forced to change the room the toilet seat is yellow as hell, the blanket is dirty as well

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Accommodation's Reply
10 Feb 2025
Thank you for staying at the Kapuas Dharma Hotel, we apologize for the inconvenience during your stay. We accept all criticism and suggestions so that we can improve the quality of service.
M***d
icon-origin-TRAVELOKA

9.6

/10

Reviewed 13 week(s) ago

It's really fun, the room is nice and comfortable
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1 people find it helpful

Q***n
icon-origin-TRAVELOKA

10.0

/10

Reviewed 13 week(s) ago

Comfortable, nice, best, good service, nice room
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Q***n
icon-origin-TRAVELOKA

10.0

/10

Reviewed 13 week(s) ago

Comfortable, nice, best, good service, nice room
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Q***n
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10.0

/10

Reviewed 13 week(s) ago

The best, most comfortable, very satisfied
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1 people find it helpful

siska n.
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Leisure
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8.1

/10

Reviewed 15 week(s) ago

Staying for 3 days makes people annoyed, every time they want to enter the room their card can't open the door, if they enter the room they have to find the staff first using their card before they can open the door, toilet paper is not available, towels have to be requested, cleaning service always asks when they want to check out
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Accommodation's Reply
10 Feb 2025
Thank you for staying at Hotel Kapuas Dharma, we apologize for the inconvenience during your stay. We accept all criticism and suggestions to improve the quality of service.
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Z***h
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9.7

/10

Reviewed 16 week(s) ago

The hotel staff was very friendly and very helpful with the check in process.
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Deddy R.
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9.7

/10

Reviewed 16 week(s) ago

Comfortable and close to the city center
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H***i
icon-origin-TRAVELOKA

8.5

/10

Reviewed 17 week(s) ago

The Dower and TV are not good, please fix them, for the rest it is comfortable
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B***s
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Leisure
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9.7

/10

Reviewed 17 week(s) ago

A favorite place to spend time with friends and family, hehehe, the rooms are clean, the service is very good.
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Rolina
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6.9

/10

Reviewed 17 week(s) ago

The AC wasn't cold, so I had to sleep on the floor, the room smelled of cigarette smoke.
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1 people find it helpful

d***a
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Transit
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7.8

/10

Reviewed 18 week(s) ago

The lights often go out and the restaurant prices do not match the list.
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Number of reviews per page
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