Palu Golden Hotel & Resort

Explore Palu Golden Hotel & Resort
7,8
Pleasant
From 222 reviews
Provided by travelers on
Cleanliness

7,7

Room Comfort

7,7

Meal

7,5

Location

8,3

Service and Facilites

7,8

People often mention about Palu Golden Hotel & Resort
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Ambiance (8)
Bedroom (8)
Bathroom (8)
Surroundings (7)
Accessibility (7)
Room Space (7)
Taste (6)
Distance to City Center (5)
Staff Friendliness (5)
Wifi (5)
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Traveler Reviews Palu Golden Hotel & Resort

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40
Customer reviews
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bustamin k.
icon-origin-TRAVELOKA
5,9
/10
Reviewed 11 week(s) ago
Checked out on the 20th but from the 19th we were no longer given towels, and at breakfast we were given fried rice porridge and had to wait up to 1 hour.
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1 people find it helpful
L***a
icon-origin-TRAVELOKA
8,8
/10
Reviewed 17 week(s) ago
Strategic location, facilities need improvement, dusty floor, ants on the table, comfortable room, but the sheets are a bit damp, hopefully they will be changed regularly. The pool has not been cleaned. CS is active 24/7, alert and fast.
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bustamin k.
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Business
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10,0
/10
Reviewed 23 week(s) ago
The bedroom is very comfortable, the service is very friendly, the food is delicious.
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M***d
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6,0
/10
Reviewed 55 week(s) ago
Nothing special, not recommended. Need to improve overall service and quality.
3 people find it helpful
Timothy J.
icon-origin-TRAVELOKA
5,7
/10
Reviewed 59 week(s) ago
Hotel and rooms are not well maintained. Photos do not match. Bathroom is not clean. Many ants on the table and floor. Breakfast is aqua glass water rationed. Price does not match the hotel
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8 people find it helpful
E***l
icon-origin-TRAVELOKA
6,5
/10
Reviewed 63 week(s) ago
The hotel is really haunted 🫣🫣🫣. When I checked the room, the glass door couldn't be closed.
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5 people find it helpful
M***d
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Business
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8,4
/10
Reviewed 64 week(s) ago
Old hotel, needs renovation. View is not good.
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f***i
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6,8
/10
Reviewed 66 week(s) ago
The hotel staff is not very friendly, they tend to talk about their guests.
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2 people find it helpful
M***a
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Staycation
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6,7
/10
Reviewed 67 week(s) ago
The hotel staff is not friendly, towels and mats were not changed during my stay. The AC and refrigerator need to be repaired and replaced, they are very old and rusty. The connection is not smooth at all. It is faster to access without using the hotel wifi.
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1 people find it helpful
a***a
icon-Business
Business
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8,4
/10
Reviewed 71 week(s) ago
The food is lacking and there is little variety.
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1 people find it helpful
l***a
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Leisure
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8,8
/10
Reviewed 72 week(s) ago
The hotel staff was comfortable and helpful during the check-in process. But the AC didn't work so it couldn't be set to the desired temperature. As a result, it was hot.
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Dorman S.
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Business
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6,8
/10
Reviewed 72 week(s) ago
It was unpleasant because the room's AC wasn't cold, even though we had moved rooms, the AC was still hot.
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2 people find it helpful
A***d
icon-Staycation
Staycation
icon-origin-TRAVELOKA
5,0
/10
Reviewed 73 week(s) ago
The room facilities are very bad. The AC is not cold, there is no TV broadcast. Basically it is not comfortable.
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G***t
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Business
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8,8
/10
Reviewed 79 week(s) ago
The hotel staff is always ready, the room size and lighting are okay, there is a minibar and refrigerator too. But the wifi is intermittent and very slow. In terms of location, it is actually strategic but not very visible from the main road.
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Ahsani M.
icon-origin-TRAVELOKA
6,0
/10
Reviewed 88 week(s) ago
Toiletnya bau, nuansa kamar lama: (.
2 people find it helpful
N***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,4
/10
Reviewed 91 week(s) ago
Dapat harga promo, jadi staycation sampai 6 malam di sini. Secara kamar luar dan view langsung laut.
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V***n
icon-origin-TRAVELOKA
6,4
/10
Reviewed 92 week(s) ago
Kamar tidak sesuai dengan yang dipesan melalui aplikasi.
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Adi H.
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Business
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8,5
/10
Reviewed 95 week(s) ago
The lobby and view are nice, close to the beach. Unfortunately, the room is still lacking in maintenance.
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Luh M. S.
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Leisure
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8,7
/10
Reviewed 96 week(s) ago
Staff-nya gak jutek cuma kurang friendly, untuk harga segitu dan fasilitas yang didapat worth it.
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D***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,1
/10
Reviewed 96 week(s) ago
Hotelnya bagus, nyaman, dan murah. Parkiran lumayan luas. Hanya saja, pool-nya perlu di-rehab lagi. Tapi sejauh ini cukup memuaskan 🙏.
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