Traveloka (3,220)
8.6
Very Good
From 3,220 reviews
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Cleanliness
8.8
Room Comfort
8.7
Meal
8.6
Location
8.6
Service and Facilites
8.7
People often mention about Harper Purwakarta by ASTON
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Staff Friendliness (54)
Bedroom (52)
Hotel Area (49)
Ambiance (46)
Family Friendly (44)
Accessibility (41)
Bathroom (41)
Taste (40)
Wifi (39)
Variety (39)
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Traveler Reviews Harper Purwakarta by ASTON
Number of reviews per page
20
40
Customer reviews
M***a
9.7
/10
Reviewed 5 day(s) ago
Family friendly hotel, the ambience is good.
1 people find it helpful
Accommodation's Reply
22 Apr 2025
Warm greeting from Harper Purwakarta.
It is our pleasure to receive your feedback. It always serves us a great satisfaction when we know our guests are happy with their experience especially with our facilities and hospitality of our team.
Thank you so much for your very valued feedback, hopefully we'll have the pleasure of welcoming you back soon.
Rini Resniawati, CHA., CHIA | General Manager.
R***i
8.4
/10
Reviewed 1 week(s) ago
The room and environment are clean, only the breakfast menu lacks variety and tastes minimal, please improve it
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Bayu K.
Leisure
8.5
/10
Reviewed 1 week(s) ago
The hotel is nice and the service is friendly. This is my first time staying here.
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Accommodation's Reply
22 Apr 2025
Dear Mr. Bayu, Warm Greetings from Harper Purwakarta. Thank you for choosing Harper Purwakarta as your preferred place to stay and for taking the time to share your experience. Glad to know that your stay was comfortable. Where you enjoyed the facilities we provide and the service from our team. Harper Purwakarta always looks forward to your return visit in the future. Best Regards, Rini Resniawati, CHA., CHIA | General Manager
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N***i
Staycation
8.4
/10
Reviewed 1 week(s) ago
Location is ok, Not far from the Cikampek toll gate. On the right and left front there are restaurants, Maranggi Bu Yetti satay, waterpark, cafe. Clean.
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Accommodation's Reply
21 Apr 2025
Dear Sir/Madam, Warm Greetings from Harper Purwakarta. Thank you for choosing Harper Purwakarta as your preferred place to stay and for taking the time to review your experience. Glad to know that your stay was comfortable. Where you enjoyed the facilities we provide and the service from our team. Harper Purwakarta always looks forward to your return visit in the future. Best Regards, Rini Resniawati, CHA., CHIA | General Manager
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S***y
9.1
/10
Reviewed 2 week(s) ago
I happened to stay overnight because I was tired on my way back to Jakarta. I just found out that there is a comfortable and affordable hotel in Purwakarta. Comfortable room, friendly staff, the view of many trees makes it cool, I like it!
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Accommodation's Reply
16 Apr 2025
Dear Sir/Madam, Warm Greetings from Harper Purwakarta. Thank you for choosing Harper Purwakarta as your preferred place to stay and for taking the time to review your experience. Glad to know that your stay was comfortable. Where you enjoyed the facilities we provide and the service from our team. Harper Purwakarta always looks forward to your return visit in the future. Best Regards, Rini Resniawati, CHA., CHIA | General Manager
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F***y
Staycation
10.0
/10
Reviewed 2 week(s) ago
Very child-friendly hotel ☺️
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Accommodation's Reply
13 Apr 2025
Dear Sir/Madam, Warm Greetings from Harper Purwakarta. Thank you for choosing Harper Purwakarta as your preferred place to stay and for taking the time to review your experience. Glad to know that your stay was comfortable. Where you enjoyed the facilities we provide and the service from our team. Harper Purwakarta always looks forward to your return visit in the future. Best Regards, Rini Resniawati, CHA., CHIA | General Manager
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ei
edith i.
Transit
8.6
/10
Reviewed 2 week(s) ago
in room 320 there are lots of ants on the bed...
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I***n
Transit
9.7
/10
Reviewed 3 week(s) ago
I've stayed here several times when I go home from work, so far no complaints, just the room is not soundproof, sometimes people in the next room can be heard talking.
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i***m
9.4
/10
Reviewed 3 week(s) ago
quite good, but for a 4 star hotel the facilities can still be improved
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Y***a
Leisure
9.3
/10
Reviewed 3 week(s) ago
Friendly staff, clean rooms, quick response when asked for help, varied food but lacking in taste.
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L***a
Staycation
8.8
/10
Reviewed 3 week(s) ago
The sahur meal was not accompanied by soup and the food options were not varied, the room was very comfortable, clean and fragrant, the room service was responsive when we complained about the AC suddenly turning off, the water flow was not optimal to the upper floor and the hot water had to wait quite a long time, overall the most positive thing about this hotel is the comfort, cleanliness and layout of the room as well as the responsiveness of the staff who were very helpful.
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NG
Nelvin G.
8.5
/10
Reviewed 3 week(s) ago
It's just a shame I stayed in room 600, 603, the hot water wasn't hot 😓🤦♂️
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RR
Rita R.
Leisure
10.0
/10
Reviewed 3 week(s) ago
This is my first time staying here and all the hotel staff are always friendly 😊
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Accommodation's Reply
06 Apr 2025
Dear Mrs. Rita, Warm Greetings from Harper Purwakarta. Thank you for choosing Harper Purwakarta as your preferred place to stay and for taking the time to share your experience. Glad to know that your stay was comfortable. Where you enjoyed the facilities we provide and the service from our team. Harper Purwakarta always looks forward to your return visit in the future. Best Regards, Rini Resniawati, CHA., CHIA | General Manager
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w***o
Leisure
10.0
/10
Reviewed 3 week(s) ago
It was fun enjoying takbiran night at Harper.
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Accommodation's Reply
03 Apr 2025
Dear Sir/Madam, Warm Greetings from Harper Purwakarta. Thank you for choosing Harper Purwakarta as your preferred place to stay and for taking the time to review your experience. Glad to know that your stay was comfortable. Where you enjoyed the facilities we provide and the service from our team. Harper Purwakarta always looks forward to your return visit in the future. Best Regards, Rini Resniawati, CHA., CHIA | General Manager
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a***p
9.6
/10
Reviewed 3 week(s) ago
This is the second time I have stayed at Harper because it is quite representative for those with families.
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Accommodation's Reply
05 Apr 2025
Dear Sir/Madam, Warm Greetings from Harper Purwakarta. Thank you for choosing Harper Purwakarta as your preferred place to stay and for taking the time to review your experience. Glad to know that your stay was comfortable. Where you enjoyed the facilities we provide and the service from our team. Harper Purwakarta always looks forward to your return visit in the future. Best Regards, Rini Resniawati, CHA., CHIA | General Manager
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RH
Renalti H.
7.4
/10
Reviewed 4 week(s) ago
Staff is not friendly. Staff is not agile and slow.
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1 people find it helpful
I***n
9.6
/10
Reviewed 4 week(s) ago
good service, only the bathroom lacks fragrance and the water drain is often clogged
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s***l
8.5
/10
Reviewed 7 week(s) ago
It was good experience and cozy
1 people find it helpful
Accommodation's Reply
09 Mar 2025
Warm greeting from Harper Purwakarta.
It is our pleasure to receive your feedback. It always serves us a great satisfaction when we know our guests are happy with their experience especially with our facilities and hospitality of our team.
Thank you so much for your very valued feedback, hopefully we'll have the pleasure of welcoming you back soon.
Rini Resniawati, CHA., CHIA | General Manager.
H***n
Transit
8.8
/10
Reviewed 8 week(s) ago
The food is delicious. The room is quite spacious. Comfortable. Recommended.
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Accommodation's Reply
02 Mar 2025
Dear Sir/Madam, Warm Greetings from Harper Purwakarta. Thank you for choosing Harper Purwakarta as your preferred place to stay and for taking the time to review your experience. Glad to know that your stay was comfortable. Where you enjoyed the facilities we provide and the service from our team. Harper Purwakarta always looks forward to your return visit in the future. Best Regards, Rini Resniawati, CHA., CHIA | General Manager
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rosea l.
Leisure
10.0
/10
Reviewed 8 week(s) ago
The hotel staff is friendly, I came on February 14th and got 2 cupcakes from the receptionist. I was very happy, happy with the kids.
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Accommodation's Reply
02 Mar 2025
Dear Mrs. Rosea, Warm Greetings from Harper Purwakarta. Thank you for choosing Harper Purwakarta as your preferred place to stay and for taking the time to share your experience. Glad to know that your stay was comfortable. Where you enjoyed the facilities we provide and the service from our team. Harper Purwakarta always looks forward to your return visit in the future. Best Regards, Rini Resniawati, CHA., CHIA | General Manager
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Number of reviews per page
20
40
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