8.6
Very Good

From 7,818 reviews

Provided by travelers on
Cleanliness

8.9

Room Comfort

8.8

Meal

8.6

Location

8.7

Service and Facilites

8.7

People often mention about Aston Priority Simatupang & Conference Center
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Staff Friendliness (105)
Ambiance (100)
Bedroom (99)
Room Space (84)
Accessibility (83)
Bathroom (82)
Hotel Area (78)
Variety (77)
Taste (76)
Family Friendly (72)
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Traveler Reviews Aston Priority Simatupang & Conference Center

Number of reviews per page
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Customer reviews
r***o
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Business
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9.7

/10

Reviewed 3 day(s) ago

Very easy and quick for checking out. The hotel looks clean and tidy.

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F***i
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Staycation
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9.6

/10

Reviewed 4 day(s) ago

When I conveyed the shortcomings in the room, the hotel staff immediately responded and fixed it, and it is very rare for a hotel to make it easy for its guests when checking in even though it is not time yet and even if it is late check out, they are also very humble.
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B***a
icon-origin-TRAVELOKA

8.5

/10

Reviewed 5 day(s) ago

the food is delicious and the menu is varied. the facilities and services are very good
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A***p
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Business
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10.0

/10

Reviewed 6 day(s) ago

Good location, clean and nice breakfast.

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Accommodation's Reply
20 Apr 2025
Dear Valued Guest, Thank you so much for your kind words and for recommending us. We are truly happy to know you had a great experience and looking forward to welcoming you back soon at Aston Priority Simatupang Hotel & Conference Center. Regards, Andi Gevika Rizki General Manager
f***n
icon-origin-TRAVELOKA

9.1

/10

Reviewed 1 week(s) ago

The cafe staff checked the customer's IG and asked about the perfume, which was rude.
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Benny H. P.
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Staycation
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10.0

/10

Reviewed 1 week(s) ago

The kids were happy and we all enjoyed the facilities which were ok, Aeon was close by.
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Accommodation's Reply
20 Apr 2025
Dear Benny H. P, Thank you for sharing your experience staying with your family at Aston Priority Simatupang Hotel & Conference Center and we look forward to welcoming you and your family back in the future. Sincerely, Andi Gevika Rizki. General Manager
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Erik
icon-Business
Business
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9.1

/10

Reviewed 2 week(s) ago

Quite a strategic location with a calming view of the city. Some have already stayed.
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Accommodation's Reply
15 Apr 2025
Dear Erik Y, Thank you for giving a review for Aston Priority Simatupang Hotel & Conference Center regarding the strategic location of the hotel. Thank you again and we look forward to your next visit. Sincerely, Andi Gevika Rizki. General Manager
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T***i
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Staycation
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6.2

/10

Reviewed 2 week(s) ago

can't maintain privacy, there are guests barging into the room and leaving it alone
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Accommodation's Reply
14 Apr 2025
Dear Guest, Thank you for choosing Aston Priority Simatupang Hotel & Conference Conference Center as your accommodation during your stay in Jakarta and we apologize for the inconvenience you experienced. We will immediately follow up on this by conducting further investigations and improving security procedures so that similar incidents do not happen again. Once again, we apologize for the inconvenience, and we hope to be able to restore your trust in our services. Sincerely, Andi Gevika Rizki. General Manager
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Agistia H. N.
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Staycation
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10.0

/10

Reviewed 2 week(s) ago

one of my family's favorite hotels, especially my kids...because the service is good and the staff is friendly 🥰 the food is also varied 😍
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Accommodation's Reply
14 Apr 2025
Dear Agistia H. N., Thank you for sharing your experience staying with your family at Aston Priority Simatupang Hotel & Conference Center regarding the friendliness of the staff and the varied quality of the food. Thank you again and we look forward to your next visit. Sincerely, Andi Gevika Rizki. General Manager
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R***n
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Leisure
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8.1

/10

Reviewed 3 week(s) ago

The table where the mugs/glasses and the electric kettle are placed is dusty as if it hasn't been cleaned for a long time.
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Accommodation's Reply
14 Apr 2025
Dear Guest, Thank you for your feedback on Aston Priority Simatupang Hotel & Conference Center and we apologize for any inconvenience caused regarding the cleanliness of the desk area and the electric kettle in the room. Our Housekeeping Team will immediately conduct an evaluation and improvement of the overall cleanliness control. Once again, we apologize and we look forward to welcoming you back and showing you the improvements we have made. Sincerely, Andi Gevika Rizki. General Manager
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THE S. H.
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Leisure
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10.0

/10

Reviewed 3 week(s) ago

Have stayed here four times. Always satisfied.
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1 people find it helpful

Accommodation's Reply
14 Apr 2025
Dear the s. H, Thank you very much for your trust in staying at Aston Priority Simatupang Hotel & Conference Center for the fourth time and we look forward to your next visit. Sincerely, Andi Gevika Rizki. General Manager
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N***i
icon-Leisure
Leisure
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8.5

/10

Reviewed 3 week(s) ago

Fun. The kids love swimming.
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Accommodation's Reply
14 Apr 2025
Dear Guest, Thank you for sharing your experience staying with your family at Aston Priority Simatupang Hotel & Conference Center and we look forward to your next visit. Sincerely, Andi Gevika Rizki. General Manager
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Bobby A.
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Staycation
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6.2

/10

Reviewed 3 week(s) ago

The intention was to bring the child for a staycation here, choose a non-smoking premier room, but when we arrived the room was hot and the AC was not cold at all, we were sweating, and we were forced to move to a smoking room that smelled of cigarettes, even though we brought a small child. Honestly disappointed the first time staying here. Even though the intention was to extend, but because the experience was not pleasant so we moved hotels
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Accommodation's Reply
14 Apr 2025
Dear Bobby A, Thank you for your review and trust in choosing Aston Priority Simatupang Hotel & Conference Center for your first staycation with your family. We apologize for the inconvenience you experienced during your stay, especially regarding the room temperature and changing rooms to a smoking area. An experience like this is certainly not the standard of service we want to provide, especially when guests bring small children and expect full comfort. We are very sorry because this makes your vacation plans less enjoyable. This input is an important note and we have coordinated with the relevant team so that similar obstacles do not occur in the future. Once again, we apologize and we hope to be given the opportunity in the future to provide a much better stay experience. Best regards, Andi Gevika Rizki. General Manager
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L***i
icon-Leisure
Leisure
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8.5

/10

Reviewed 3 week(s) ago

Unfortunately, choosing a premier room doesn't get a complimentary minibar.
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Accommodation's Reply
14 Apr 2025
Dear Guest, Thank you for choosing Aston Priority Simatupang Hotel & Conference Center as your accommodation during your stay in Jakarta and as additional information in all room types, minibar facilities are not available. However, we still provide complimentary mineral water, capsule coffee machines and tea that can be enjoyed in the room. For a variety of other beverages and snacks, you can visit our F&B outlets such as Nusa Lounge & Coffee, Kencana Lounge, or Canary Restaurant. Once again, thank you and we look forward to your next visit. Sincerely, Andi Gevika Rizki. General Manager
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D***l
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Staycation
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8.8

/10

Reviewed 3 week(s) ago

one of the hotel options to stay at
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Accommodation's Reply
14 Apr 2025
Dear Guest, Thank you for recommending Aston Priority Simatupang Hotel & Conference Center as one of your hotel choices to stay in Jakarta and we look forward to your next visit. Sincerely, Andi Gevika Rizki. General Manager
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M***a
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Staycation
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9.7

/10

Reviewed 3 week(s) ago

The hotel staff is friendly, the food in the restaurant is delicious with just the right amount of spices🫶🏻
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Accommodation's Reply
14 Apr 2025
Dear Guest, Thank you for being impressed with the facilities and services at Aston Priority Simatupang Hotel & Conference Center related to the friendliness of the staff, and the quality of the food served by our Chef. Thank you again and we look forward to your next visit. Sincerely, Andi Gevika Rizki. General Manager
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R***l
icon-Business
Business
icon-origin-TRAVELOKA

9.1

/10

Reviewed 4 week(s) ago

The hotel atmosphere is clean and comfortable, there is a paid luggage wrapping according to the size of the suitcase so that when you arrive at the airport you can immediately put your suitcase in your personal luggage.
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1 people find it helpful

Accommodation's Reply
14 Apr 2025
Dear Guest, Thank you for recommending Aston Priority Simatupang Hotel & Conference Center as a clean, comfortable hotel with luggage wrapping facilities. Thank you again and we look forward to your next visit. Sincerely, Andi Gevika Rizki. General Manager
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R***l
icon-origin-TRAVELOKA

9.4

/10

Reviewed 4 week(s) ago

The hotel staff is friendly and the check in process is fast.
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Accommodation's Reply
15 Apr 2025
Dear Guest, Thank you for recommending Aston Priority Simatupang Hotel & Conference Center and we look forward to your next visit. Sincerely, Andi Gevika Rizki. General Manager
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M***d
icon-Business
Business
icon-origin-TRAVELOKA

8.5

/10

Reviewed 4 week(s) ago

Very extraordinary service for all staff on duty. A little story, the room next to mine at that time (probably) was visited by friends/family from outside in quite a large number, so that a loud noise was heard which was quite disturbing my night's rest. After complaining, I requested to be moved to another room. I just realized that I was moved to a more comfortable and bigger room (upgraded) at that time, best!
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1 people find it helpful

Accommodation's Reply
15 Apr 2025
Dear Guest, Thank you for sharing your experience staying at Aston Priority Simatupang Hotel & Conference Center and for appreciating our staff for the service provided. Thank you again and we look forward to your next visit. Sincerely, Andi Gevika Rizki. General Manager
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I***a
icon-origin-TRAVELOKA

8.5

/10

Reviewed 4 week(s) ago

Sorry, I can't give a review because I canceled my stay
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1 people find it helpful

Accommodation's Reply
15 Apr 2025
Dear Guest, Thank you for your feedback on Aston Priority Simatupang Hotel & Conference Center and we appreciate your good intentions. Hopefully, you will have the opportunity to stay with us again and experience the best experience at Aston Priority Simatupang Hotel & Conference Center. If you have plans to stay again, please do not hesitate to contact us. Sincerely, Andi Gevika Rizki. General Manager
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Number of reviews per page
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