Hotel Alia Matraman

Explore Hotel Alia Matraman
8,4
Very Good
From 3.165 reviews
Provided by travelers on
Cleanliness

8,5

Room Comfort

8,5

Meal

8,2

Location

8,6

Service and Facilites

8,4

People often mention about Hotel Alia Matraman
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Room Space (108)
Staff Friendliness (100)
Accessibility (95)
Bedroom (95)
Distance to City Center (88)
Hotel Area (88)
Ambiance (86)
Bathroom (85)
Family Friendly (84)
Surroundings (73)
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Traveler Reviews Hotel Alia Matraman

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Customer reviews
C***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,4
/10
Reviewed 5 day(s) ago
The staff is friendly, helpful, and responsive. The lobby smells pleasant, making you feel at ease.
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Ajeng R. K.
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Staycation
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10,0
/10
Reviewed 1 week(s) ago
All the staff are really really friendly, really, as soon as I arrived, I was given a welcome drink at the reception desk, my child was given a balloon headband, checking in was also not complicated, I just sat down, when I arrived at the room it was really cool, clean, everything was neat, there was a mini play area too, oh my, it was really the best, always be successful, thank you
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L***a
icon-origin-TRAVELOKA
9,1
/10
Reviewed 1 week(s) ago
Dapat kamar no 405 tapi sayang kamarnya bau rokok padahal di note request yg non smoking room. Sarapannya nggak banyak menunya tapi enak-enak kok makanannya. Setelah sarapan anak-anak berenang dan masih kosong nggak ada orang.
+5
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n***r
icon-origin-TRAVELOKA
10,0
/10
Reviewed 4 week(s) ago
Fun and close to home
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2 people find it helpful
Viviana E.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 4 week(s) ago
Great, comfortable. Everything is good. The price is also very reasonable.
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1 people find it helpful
R***D
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,7
/10
Reviewed 6 week(s) ago
Friendly.. Hopefully we can visit again..
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3 people find it helpful
E***n
icon-Business
Business
icon-origin-TRAVELOKA
9,7
/10
Reviewed 6 week(s) ago
Nice rooms and reasonable price, strategic location and lots of places to eat
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4 people find it helpful
A***h
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 6 week(s) ago
The hotel was exceptional from the outside, but inside, it was clean, comfortable, and the staff was friendly. The rooms were spotless and very comfortable. My family was very happy staying here.
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1 people find it helpful
Aditya B. P.
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10,0
/10
Reviewed 7 week(s) ago
I loved staying in this hotel. It was perfect.
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Adivia K.
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8,5
/10
Reviewed 7 week(s) ago
Friendly service, fast, and clean. But unfortunately, I wasn't allowed to borrow a bowl for my lunch. That's a form of service. I've also worked in hotels for a long time... Unless I borrow sharp objects.
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Drni P.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 7 week(s) ago
For less than 400 thousand rupiah, you can get a room, although it's not too big but it's clean, and the breakfast is also varied.
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1 people find it helpful
D***n
icon-origin-TRAVELOKA
6,6
/10
Reviewed 8 week(s) ago
left items not kept but thrown away
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3 people find it helpful
Accommodation's Reply
18 Nov 2025
Your Reply Dear Guest, Thank you for choosing our hotel as your accommodation in Jakarta. Thank you for your review, which will be an encouragement for further development. We apologize for any shortcomings you encountered and we will take this issue to improve in the future. We sincerely hope to welcome you back to use our services again. Thank you and best regards, Hotel Management
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Bunk C.
icon-origin-TRAVELOKA
9,7
/10
Reviewed 9 week(s) ago
The hotel is quite clean and the view of the city lights at night is nice.
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1 people find it helpful
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Nur A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
7,8
/10
Reviewed 9 week(s) ago
1. I booked a NON-SMOKING ROOM, but the room I was given was a SMOKING ROOM, and I couldn't change rooms upon request. 2. There was a small cockroach on the BED. I was too disgusted to take a picture, but this is a truly honest review. 3. The hot and cold water taps were switched, red for cold water, blue for warm water. There was no information about this on the sticker or writing in the bathroom; I had to ask the receptionist, and they told me so. 4. The bellboy who escorted me to my room didn't open the elevator door, and the guest was trapped inside because the door closed so quickly. I still gave a tip out of pity, "ngang ngong." 5. The room was spacious, with a sofa, and could accommodate three adults.
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1 people find it helpful
Accommodation's Reply
18 Nov 2025
Your Reply Dear Guest, Thank you for choosing our hotel as your accommodation in Jakarta. Thank you for your review, which will be an encouragement for further development. We apologize for any shortcomings you encountered and we will take this issue to improve in the future. We sincerely hope to welcome you back to use our services again. Thank you and best regards, Hotel Management
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F***n
icon-origin-TRAVELOKA
10,0
/10
Reviewed 10 week(s) ago
The lobby is comfortable, the staff is friendly, and parking is easy.
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1 people find it helpful
Desi
icon-Staycation
Staycation
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9,4
/10
Reviewed 10 week(s) ago
Close to the mall, easy to find food, close access to public transportation.
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Verified Traveler
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10,0
/10
Reviewed 11 week(s) ago
Comfortable for families, friendly hotel management, clean, fragrant, and the chef's food is always delicious with Indonesian nuances. Thank you.
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1 people find it helpful
titi a.
icon-Staycation
Staycation
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10,0
/10
Reviewed 11 week(s) ago
the room is quite spacious and the breakfast has a lot of variety
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2 people find it helpful
r***u
icon-origin-TRAVELOKA
9,4
/10
Reviewed 11 week(s) ago
cool, but I suggest you provide an ashtray for the smoking room, besides being cool
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Ridwan A. H.
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Leisure
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9,4
/10
Reviewed 11 week(s) ago
Always a top choice for staying in Jakarta. Complete amenities at an affordable price... Comfortable rooms with ample space...
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2 people find it helpful
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