Aston Lampung City Hotel

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Overall Ratings & Reviews Aston Lampung City Hotel

Traveloka (6.454)
Other sources (41)
8,2
Very Good
From 6.454 reviews
Provided by travelers on
Cleanliness

8,1

Room Comfort

8,1

Meal

8,1

Location

8,3

Service and Facilites

8,2

People often mention about Aston Lampung City Hotel
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Bedroom (115)
Ambiance (112)
Staff Friendliness (111)
Bathroom (98)
Distance to City Center (92)
Room Space (82)
Variety (77)
Accessibility (73)
Taste (73)
Hotel Area (69)
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Traveler Reviews Aston Lampung City Hotel

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40
Customer reviews
saktio y.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
Very stunning, very pleasing to the eye
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1 people find it helpful
Accommodation's Reply
26 Dec 2025
Dear Mr. Saktio Y, Thank you for choosing to stay at Aston Lampung City Hotel. We hope to welcome you back again. Sincerely, Judi Effendy, General Manager
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Rika
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8,8
/10
Reviewed 2 week(s) ago
The room is clean and comfortable, the staff is friendly.
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Accommodation's Reply
26 Dec 2025
Dear Rika, Thank you for staying at Aston Lampung City Hotel. We hope to welcome you back again. Sincerely, Judy Effendi, General Manager
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S***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
The hotel staff is friendly, the service is good, the place is satisfying
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1 people find it helpful
Accommodation's Reply
26 Dec 2025
Dear Valued Guests of Aston Lampung City, Thank you for choosing to stay at Aston Lampung City. We look forward to welcoming you back again. Sincerely, Judy Effendi, General Manager
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j***y
icon-origin-TRAVELOKA
8,3
/10
Reviewed 2 week(s) ago
The hotel is not well maintained, so a lot of things need to be replaced, the room doesn't smell good.
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2 people find it helpful
Accommodation's Reply
26 Dec 2025
Dear Valued Guests of Aston Lampung City, Thank you for choosing to stay at Aston Lampung City. We look forward to welcoming you back again. Sincerely, Judy Effendi, General Manager
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H***a
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
Very comfortable, spacious parking, delicious breakfast.
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Accommodation's Reply
26 Dec 2025
Dear Valued Guests of Aston Lampung City, Thank you for choosing to stay at Aston Lampung City. We look forward to welcoming you back again. Sincerely, Judy Effendi, General Manager
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Hana K.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,5
/10
Reviewed 3 week(s) ago
Staycations with my parents are a regular occurrence. I'll probably come back here next time.
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1 people find it helpful
Accommodation's Reply
26 Dec 2025
Dear Ms. Hana, Thank you for staying at Aston Lampung City Hotel. We hope to welcome you back again. Sincerely, Judy Effendi, General Manager
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Hana K.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,5
/10
Reviewed 3 week(s) ago
I've stayed here several times. The best part is the view and the delicious breakfast. It's worth the price.
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Accommodation's Reply
26 Dec 2025
Dear Ms. Hana, Thank you for staying at Aston Lampung City Hotel. We hope to welcome you back again. Sincerely, Judy Effendi, General Manager
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Adnortuy
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6,8
/10
Reviewed 5 week(s) ago
A strategic hotel with ample parking. With the Aston brand, guests expect high quality. We booked six rooms, but four of them didn't have towels, and we were still waiting for them at 9 p.m. The reason was that the towels were still being laundered. Sorry, the Aston group needs to evaluate the situation. The towels were moldy, the pillowcases were dirty, and the sheets weren't clean. Please uphold Aston Hotel standards. We didn't have breakfast, but thank you for allowing a late check-out until 1 a.m.
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Accommodation's Reply
26 Dec 2025
Dear Mr./Ms. Adnortuy, Thank you for choosing to stay at Aston Lampung City Hotel. We hope to welcome you back again. Sincerely, Judi Effendy, General Manager
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R***i
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 6 week(s) ago
The place is comfortable and nice, also the price is affordable.
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1 people find it helpful
Accommodation's Reply
26 Dec 2025
Dear Valued Guests of Aston Lampung City, Thank you for choosing to stay at Aston Lampung City. We look forward to welcoming you back again. Sincerely, Judy Effendi, General Manager
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Ahmad R.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 6 week(s) ago
Friendly staff, clean, delicious food
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Accommodation's Reply
26 Dec 2025
Dear Mr. Ahmad R., Thank you for choosing to stay at Aston Lampung City Hotel. We hope to welcome you back again. Sincerely, Judy Effendi, General Manager
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Rosita S. H.
icon-Business
Business
icon-origin-TRAVELOKA
6,1
/10
Reviewed 7 week(s) ago
To be honest, the room wasn't kept clean. The curtains, bathroom, and ceiling were dusty everywhere. The refrigerator hadn't been wiped down at all. Please pay close attention. I asked for a room change. When I moved, I was given a different room, but the dirt remained the same.
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Accommodation's Reply
26 Dec 2025
Dear Ms. Rosita S.H., Thank you for choosing to stay at Aston Lampung City Hotel. We look forward to welcoming you back again. Sincerely, Judy Effendi, General Manager
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S***a
icon-origin-TRAVELOKA
8,5
/10
Reviewed 7 week(s) ago
The hotel rooms and waiting area are comfortable, the hotel staff are friendly, the food is varied, the location is strategic.
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1 people find it helpful
Accommodation's Reply
26 Dec 2025
Dear Valued Guests of Aston Lampung City, Thank you for choosing to stay at Aston Lampung City. We look forward to welcoming you back again. Sincerely, Judy Effendi, General Manager
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w***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 8 week(s) ago
Clean, friendly staff, decent food, basically the best 🤭
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Accommodation's Reply
26 Dec 2025
Dear Valued Guests of Aston Lampung City, Thank you for choosing to stay at Aston Lampung City. We look forward to welcoming you back again. Sincerely, Judy Effendi, General Manager
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Ayu W.
icon-Transit
Transit
icon-origin-TRAVELOKA
6,6
/10
Reviewed 8 week(s) ago
The staff service is very lacking, starting from the check-in process at the receptionist who gave the room and it turned out the room TV was broken, the bathroom towels were not there, finally I could not rest and clean up because I had to wait for the Eng and HK staff. When I wanted to order food the restaurant staff also did not prepare the order according to the request, for drinks I requested less sugar but it turned out to be too much sugar, as a result the tea drink could not be drunk because it was too sweet, at breakfast, the restaurant staff also said that breakfast could not be taken away, it could only be at the restaurant before opening, if that is the rule why did the receptionist team not inform the guests at the time of check-in? very unprofessional
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Accommodation's Reply
26 Dec 2025
Dear Mr./Ms. Ayu W., Thank you for staying at Aston Lampung City Hotel. We sincerely hope to welcome you back again. Sincerely, Judy Effendi, General Manager
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DIDI Y.
icon-origin-TRAVELOKA
9,1
/10
Reviewed 8 week(s) ago
The hotel staff is very friendly and very helpful to the guests.
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2 people find it helpful
Accommodation's Reply
11 Nov 2025
Dear Ms. Didi Wai, Thank you for staying at Aston Lampung City Hotel. We look forward to welcoming you back again. Best regards, Judy Effendy, General Manager
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D***n
icon-origin-TRAVELOKA
10,0
/10
Reviewed 9 week(s) ago
The service is friendly, the food is delicious, the rooms are clean.
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2 people find it helpful
Accommodation's Reply
05 Nov 2025
Dear Aston Lampung City Hotel Guest, Thank you for choosing to stay at Aston Lampung City Hotel. We look forward to welcoming you back again. Best regards, Judy Effendi, General Manager
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6,5
/10
Reviewed 10 week(s) ago
The first time I stayed here, it turned out to be an old and creepy hotel. Haha.
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Accommodation's Reply
31 Oct 2025
Thank you for staying at Aston Lampung City Hotel. We look forward to seeing you again. Sincerely, Judy Efendi, General Manager.
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mishbah
icon-Business
Business
icon-origin-TRAVELOKA
8,1
/10
Reviewed 10 week(s) ago
The hotel is quite old and needs some renovations. The breakfast menu is too standard, or below the standards of a hotel like Aston.
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Accommodation's Reply
31 Oct 2025
Dear Mr. Mishbah, Thank you for staying at Aston Lampung City Hotel. We look forward to welcoming you back again. Best regards, Judy Effendi, General Manager
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Resti A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6,0
/10
Reviewed 10 week(s) ago
Everything didn't match the description. They said it was a sea view, but it turned out to be a city view. Then they asked to upgrade for an additional 100k to get a sea view. After upgrading the room, when they arrived there was only 1 towel, even though the booking was for 2 guests. The description of the facilities said there was a hair dryer, but it turned out there wasn't one, and you had to pay to get one. Plus, the mattress was dirty, and the pillowcases were dirty, as if they hadn't been changed. I won't stay here again. Bad experience.
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2 people find it helpful
Accommodation's Reply
31 Oct 2025
Dear Ms. Resty A, Thank you for staying at Aston Lampung City Hotel. We look forward to welcoming you back again. Best regards, Judy Effendi, General Manager
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J***o
icon-origin-TRAVELOKA
10,0
/10
Reviewed 11 week(s) ago
Best of the best hotels in Lampung
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1 people find it helpful
Accommodation's Reply
31 Oct 2025
Dear Aston Lampung City Hotel Guest, Thank you for choosing to stay at Aston Lampung City Hotel. We look forward to welcoming you back again. Best regards, Judy Effendi, General Manager
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Number of reviews per page
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