The staff service is very lacking, starting from the check-in process at the receptionist who gave the room and it turned out the room TV was broken, the bathroom towels were not there, finally I could not rest and clean up because I had to wait for the Eng and HK staff. When I wanted to order food the restaurant staff also did not prepare the order according to the request, for drinks I requested less sugar but it turned out to be too much sugar, as a result the tea drink could not be drunk because it was too sweet, at breakfast, the restaurant staff also said that breakfast could not be taken away, it could only be at the restaurant before opening, if that is the rule why did the receptionist team not inform the guests at the time of check-in? very unprofessional