The AC isn't cold, cable TV can't be used on Youtube, I've complained to the staff and the staff just said 'sometimes it works, sometimes it doesn't' and when I tried it, it couldn't be used at all, there weren't any towels, the staff said the towels would be delivered but until the next morning it wasn't delivered, as a result I asked for towels early in the morning, the service was really unfriendly, my friend complained and before I finished talking, the phone was immediately turned off. 👎🏻 It's a shame that even though the reviews are good, after trying to stay there it really exceeds expectations.