Overall Ratings & Reviews Platinum Hotel & Convention Hall Balikpapan
Explore Platinum Hotel & Convention Hall Balikpapan
Traveloka (4,685)
8.7
Very Good
From 4,685 reviews
Provided by travelers on
Cleanliness
9.0
Room Comfort
8.9
Meal
8.7
Location
8.4
Service and Facilites
8.8
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침실 (53)
직원 친절도 (52)
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욕실 (47)
맛 (46)
분위기 (45)
다양성 (43)
가족 친화적 (40)
호텔 지역 (40)
접근성 (34)
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Traveler Reviews Platinum Hotel & Convention Hall Balikpapan
Number of reviews per page
20
40
Customer reviews
Muhamad P.
Business
10.0
/10
Reviewed 1 week(s) ago
Experience staying during a business trip. Comfortable and okay.
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1 people find it helpful
a***a
Staycation
10.0
/10
Reviewed 1 week(s) ago
The hotel staff is very friendly and the hotel is clean and really nice 🥰
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r***e
Leisure
8.5
/10
Reviewed 2 week(s) ago
Suitable for family vacation, complete facilities. Good job.
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r***e
Leisure
8.5
/10
Reviewed 2 week(s) ago
Good experience staying here. Will come back next time 👍🏻
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1 people find it helpful
F***y
Leisure
10.0
/10
Reviewed 2 week(s) ago
The hotel staff service is very friendly and ready to help.
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F***y
Leisure
10.0
/10
Reviewed 2 week(s) ago
The hotel staff service is very friendly and ready to help.
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J***i
10.0
/10
Reviewed 2 week(s) ago
I highly recommend this hotel, you won't regret staying here.
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S***a
Staycation
8.8
/10
Reviewed 2 week(s) ago
very friendly, clean and everything is okay, keep maintaining the good quality, please improve the ones that are not good 😇
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1 people find it helpful
M***y
9.7
/10
Reviewed 2 week(s) ago
Yesterday in room 937 overall was good. This is the few times when vacation staycation here. The kids are happy, only now the use of the swimming pool is limited to 4 people.
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Yeni R.
10.0
/10
Reviewed 3 week(s) ago
The food is all delicious. The room is also clean, very comfortable...
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Silvia C.
Leisure
10.0
/10
Reviewed 3 week(s) ago
Recommended hotel in Balikpapan. Very good service, good facilities, many delicious breakfast menu variants, rooftop terrace with the best view of the city.
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ardynurhartanto
Leisure
10.0
/10
Reviewed 3 week(s) ago
Very memorable stay cation at the Platinum hotel with complete facilities and family friendly.
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A***r
9.7
/10
Reviewed 3 week(s) ago
Very satisfied with the service and facilities... Recommended for a place to stay with family...
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septiana n.
Leisure
9.7
/10
Reviewed 3 week(s) ago
The hotel is clean and cool. Stayed in this hotel for 5 days and did not regret it, it was really worth it.
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Accommodation's Reply
16 Apr 2025
Dear Septiana n, Warm greetings from Platinum Hotel and Convention Hall Balikpapan. Thank you for sharing your interesting experience staying at Platinum Hotel and Convention Hall Balikpapan. It is a pleasure to be able to provide services that meet your and your family's expectations. See you again on your next visit with a more enjoyable experience. Regards, Management
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Andi I.
Transit
10.0
/10
Reviewed 3 week(s) ago
The service is extraordinary, better than the hotels I've stayed at in Balikpapan.
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Accommodation's Reply
16 Apr 2025
Dear Andi I, Warm greetings from Platinum Hotel and Convention Hall Balikpapan. Thank you for sharing your interesting experience staying at Platinum Hotel and Convention Hall Balikpapan. It is a pleasure to be able to provide services that meet your and your family's expectations. See you again on your next visit with a more enjoyable experience. Regards, Management
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Erry H. K.
Staycation
10.0
/10
Reviewed 3 week(s) ago
The room is very fragrant and clean, from the friendly welcome and feels very family, the food is varied and the taste is not disappointing. If I give a score of 105 out of 100 because I am very satisfied. When I got the promo price, it didn't make sense, it felt like staying in a star hotel but at a guest house rate. Thank you Platinum for pampering customers.
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Accommodation's Reply
16 Apr 2025
Dear Erry H. Ke, Warm greetings from Platinum Hotel and Convention Hall Balikpapan. Thank you for sharing your interesting experience staying at Platinum Hotel and Convention Hall Balikpapan. It is a pleasure to be able to provide the best service according to your and your family's expectations. Always look forward to our latest promotions and information on the website. See you again on your next visit with a more enjoyable experience. Regards, Management
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Eka P.
Staycation
9.4
/10
Reviewed 3 week(s) ago
The check in and check out process is fast, the service is friendly, the rooms are clean and the location is not too far from the city.
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Accommodation's Reply
16 Apr 2025
Dear Eka P, Warm greetings from Platinum Hotel and Convention Hall Balikpapan. Thank you for sharing your interesting experience staying at Platinum Hotel and Convention Hall Balikpapan. Excellent and efficient service and cleanliness are always our priorities for all our guests. See you again on your next visit with a more enjoyable experience. Best regards, Management
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JW
Johann W.
Business
10.0
/10
Reviewed 3 week(s) ago
Near with Kariangau, comfort room, quiet vibes for sleeping.
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Accommodation's Reply
16 Apr 2025
Dear Johann W.,
Warm greetings from Platinum Hotel and Convention Hall Balikpapan...
Thank you for staying with Platinum Hotel and Convention Hall Balikpapan upon your visit to Balikpapan.
We are delighted to had a chance to deliver convenient services to you upon your stay with us.
Looking forward to welcome you on your next visit.
Regards,
The Management
abd h. a.
Transit
10.0
/10
Reviewed 3 week(s) ago
Very friendly service from the frontline to the room.
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Accommodation's Reply
16 Apr 2025
Dear Mr. Abd h. A., Warm greetings from Platinum Hotel and Convention Hall Balikpapan. Thank you for sharing your interesting experience staying at Platinum Hotel and Convention Hall Balikpapan. It is a pleasure to be able to provide services that meet your and your family's expectations. See you again on your next visit with a more enjoyable experience. Best regards, Management
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AS
Arie S. S.
Leisure
10.0
/10
Reviewed 3 week(s) ago
Comfortable hotel, everything is very good in every way. Thank you 🙏 to all hotel staff. Keep moving forward and working with quality service with all your heart, responsibility, integrity, and innovation 👍👍.
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Accommodation's Reply
16 Apr 2025
Dear Mr. Arie S. S, Warm greetings from Platinum Hotel and Convention Hall Balikpapan. Thank you for sharing your interesting experience staying at Platinum Hotel and Convention Hall Balikpapan. It is our pride and commitment to be able to serve and innovate in order to continue to meet the expectations of loyal guests of Platinum Hotel and Convention Hall Balikpapan, one of which is Mr. Arie and family. Hopefully the trust given can be maintained and improved. See you again on your next visit with a more enjoyable experience. Regards, Management
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Number of reviews per page
20
40
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