8.4
Very Good

From 6,285 reviews

Provided by travelers on
Cleanliness

8.5

Room Comfort

8.5

Meal

8.3

Location

8.5

Service and Facilites

8.4

People often mention about Sapphire Sky Hotel & Conference
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Staff Friendliness (28)
Bedroom (27)
Variety (25)
Taste (23)
Accessibility (22)
Room Space (21)
Hotel Area (21)
Surroundings (19)
Bathroom (19)
Family Friendly (17)
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Traveler Reviews Sapphire Sky Hotel & Conference

Number of reviews per page
20
40
Customer reviews
M***n
icon-origin-TRAVELOKA

9.7

/10

Reviewed 1 day(s) ago

The hotel is very comfortable, luxurious, clean, the view is beautiful, the food is delicious, I really enjoy staying here but I have difficulty accessing places to eat or minimarkets. But this is really very comfortable.
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Muhammad N. J.
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Staycation
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9.4

/10

Reviewed 1 week(s) ago

Providing comfort for resting with family, additional game service facilities are available for children.
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N***h
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Leisure
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8.8

/10

Reviewed 2 week(s) ago

Access to the hotel is easy, the room is spacious, clean, comfortable. Breakfast is quite varied, unfortunately there is no children's pool. Next time will definitely stay here again.
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Accommodation's Reply
14 Apr 2025
Dear Sir/Madam, Warm greetings from Sapphire Sky Hotel & Confrence BSD. Thank you for your visit and time to give us a rating. We hope our service can give you an impression. Thank you again, and we look forward to your next visit to Sapphire Sky Hotel. Warm regards, Management.-Sapphire Sky Hotel-
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irmawati
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Staycation
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10.0

/10

Reviewed 2 week(s) ago

Comfortable, clean, good service.
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Accommodation's Reply
14 Apr 2025
Dear Mrs. Irmawati, Warm greetings from Sapphire Sky Hotel & Confrence BSD. Thank you for your visit and time to give us a rating. We hope our service can give you an impression. Thank you again, and we look forward to your next visit to Sapphire Sky Hotel. Warm regards, Management.-Sapphire Sky Hotel-
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H***A
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Staycation
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9.1

/10

Reviewed 2 week(s) ago

There are ants between the tables, a 5 year old child was charged 65 thousand for breakfast, the swimming pool doesn't have too much chlorine, there is a dingdong game in the lobby. Overall ok
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A***i
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9.7

/10

Reviewed 2 week(s) ago

Clean and the staffs are friendly.

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Accommodation's Reply
14 Apr 2025
Dear Sir/Madam, Warm greetings from Sapphire Sky Hotel & Confrence BSD. Thank you for your visit and time to give us a rating. We hope our service can give you an impression. Thank you again, and we look forward to your next visit to Sapphire Sky Hotel. Warm regards, Management.-Sapphire Sky Hotel-
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Akram
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Staycation
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10.0

/10

Reviewed 3 week(s) ago

staff very friendly,i like the chef who serve us for make omelette and sunny side up egg, 😀

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Accommodation's Reply
14 Apr 2025
Dear Mr. Akram, Warm greetings from Sapphire Sky Hotel & Confrence BSD. Thank you for your visit and time to give us a rating. We hope our service can give you an impression. Thank you again, and we look forward to your next visit to Sapphire Sky Hotel. Warm regards, Management.-Sapphire Sky Hotel-
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Y***a
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Transit
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8.5

/10

Reviewed 3 week(s) ago

The bed frame/bed base is wooden, with sharp edges.
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Accommodation's Reply
14 Apr 2025
Dear Sir/Madam, Warm greetings from Sapphire Sky Hotel & Confrence BSD. Thank you for your visit and time to give us a rating. We hope our service can give you an impression. Thank you again, and we look forward to your next visit to Sapphire Sky Hotel. Warm regards, Management.-Sapphire Sky Hotel-
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Rouly G. S.
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10.0

/10

Reviewed 4 week(s) ago

Good and friendly service. Our regular hotel when we go to Tangerang area.
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Accommodation's Reply
14 Apr 2025
Dear Mr. Rouly, Warm greetings from Sapphire Sky Hotel & Confrence BSD. Thank you for your visit and time to give us a rating. We hope our service can give you an impression. Thank you again, and we look forward to your next visit to Sapphire Sky Hotel. Warm regards, Management.-Sapphire Sky Hotel-
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Rouly G. S.
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10.0

/10

Reviewed 4 week(s) ago

Breakfast was OK and service was satisfactory
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Accommodation's Reply
14 Apr 2025
Dear Mr. Rouly, Warm greetings from Sapphire Sky Hotel & Confrence BSD. Thank you for your visit and time to give us a rating. We hope our service can give you an impression. Thank you again, and we look forward to your next visit to Sapphire Sky Hotel. Warm regards, Management.-Sapphire Sky Hotel-
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sri w. a.
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Staycation
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8.5

/10

Reviewed 5 week(s) ago

comfortable bed, clean room, bathroom too.. eating vegetables and breaking fast buffet so many choices and delicious. not too far to the mall and other activities around the hotel.
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Accommodation's Reply
14 Apr 2025
Dear Mrs. Sri, Warm greetings from Sapphire Sky Hotel & Confrence BSD. Thank you for visiting and taking the time to give us a rating. We hope our service can give you an impression. Thank you again, and we look forward to your next visit to Sapphire Sky Hotel. Warm regards, Management.-Sapphire Sky Hotel-
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F***l
icon-Business
Business
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6.6

/10

Reviewed 5 week(s) ago

There are ants on the bed, under the bed is dirty and full of dust.
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1 people find it helpful

A***Y
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Staycation
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10.0

/10

Reviewed 5 week(s) ago

It was quite pleasant. The room was clean and smelled nice.
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1 people find it helpful

Accommodation's Reply
14 Apr 2025
Dear Sir/Madam, Warm greetings from Sapphire Sky Hotel & Confrence BSD. Thank you for your visit and time to give us a rating. We hope our service can give you an impression. Thank you again, and we look forward to your next visit to Sapphire Sky Hotel. Warm regards, Management.-Sapphire Sky Hotel-
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Gideon A. P.
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Business
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6.9

/10

Reviewed 8 week(s) ago

I had breakfast at 6 am, none of the food was warm... the service staff were not very friendly, they were stingy with smiles... parking for overnight guests should be prioritized inside the building, but instead event guests were prioritized, in the end we had to carry our suitcases to the workshop across the street... the parking arrangement is not efficient... prioritize overnight guests! Don't throw overnight guests' cars behind the workshop next door...
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3 people find it helpful

A***n
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Staycation
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8.5

/10

Reviewed 8 week(s) ago

Good place for family vacation

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Jessy
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Medical
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10.0

/10

Reviewed 9 week(s) ago

have stayed here 5 times it is good, comfortable and not far from anywhere
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Accommodation's Reply
25 Feb 2025
Dear Sir/Madam, Warm greetings from Sapphire Sky Hotel & Confrence BSD. Thank you for your visit and time to give us a rating. We hope our service can give you an impression. Thank you again, and we look forward to your next visit to Sapphire Sky Hotel. Warm regards, Management.-Sapphire Sky Hotel-
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Nurhayati N.
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Transit
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7.5

/10

Reviewed 11 week(s) ago

for the owner of the Saphire Hotel👇🏻👇🏻👇🏻 the security guard in the basement parking lot must be re-educated I brought a vehicle, of course I parked it in the area provided but I was asked where to go? to the Saphire Hotel or not and was directed to park the vehicle in front of a smelly trash can I checked in 1 person for a junior suite room, I paid in full for 2 people, but the service did not make me comfortable is there anyone who parks vehicles in the basement to stay overnight other than at the Sapphire Hotel???
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4 people find it helpful

Accommodation's Reply
13 Feb 2025
Dear Mrs. Nurhayati, Warm greetings from Sapphire Sky Hotel & Conference BSD,. Thank you for taking the time to provide a review of your experience during your stay at Sapphire Sky Hotel. We fully understand and deeply regret hearing about Mrs. Nurhayati's unpleasant experience regarding our service when she wanted to park her vehicle in the hotel parking area. We would also like to explain regarding our Security team who asked the guest's destination because there are often guests from other buildings and surrounding areas who want to park their vehicles in our parking area so that we must ensure the comfort and safety of our guests. Once again, we apologize for the inconvenience, and we will make sure to make improvements so that it does not happen again in the future. We look forward to welcoming you back to Sapphire Sky Hotel another time. Warm Regards. Management
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T***n
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8.5

/10

Reviewed 11 week(s) ago

The hotel is nice, clean & from the lobby lift to the room it smells good. The service is also friendly.
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1 people find it helpful

Accommodation's Reply
25 Feb 2025
Dear Sir/Madam, Warm greetings from Sapphire Sky Hotel & Confrence BSD. Thank you for your visit and time to give us a rating. We hope our service can give you an impression. Thank you again, and we look forward to your next visit to Sapphire Sky Hotel. Warm regards, Management.-Sapphire Sky Hotel-
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D***y
icon-Leisure
Leisure
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10.0

/10

Reviewed 12 week(s) ago

The taste of the food needs to be improved
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1 people find it helpful

Accommodation's Reply
25 Feb 2025
Dear Sir/Madam, Warm greetings from Sapphire Sky Hotel & Confrence BSD. Thank you for your visit and time to give us a rating. We hope our service can give you an impression. Thank you again, and we look forward to your next visit to Sapphire Sky Hotel. Warm regards, Management.-Sapphire Sky Hotel-
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I***i
icon-Leisure
Leisure
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10.0

/10

Reviewed 12 week(s) ago

The staff is friendly, especially Mr. Giza at the reception, he is very helpful.
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2 people find it helpful

Accommodation's Reply
25 Feb 2025
Dear Sir/Madam, Warm greetings from Sapphire Sky Hotel & Confrence BSD. Thank you for your visit and time to give us a rating. We hope our service can give you an impression. Thank you again, and we look forward to your next visit to Sapphire Sky Hotel. Warm regards, Management.-Sapphire Sky Hotel-
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Number of reviews per page
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40