Grand Tjokro Premiere Bandung

Explore Grand Tjokro Premiere Bandung
8,5
Very Good
From 18.469 reviews
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Cleanliness

8,5

Room Comfort

8,5

Meal

8,8

Location

8,7

Service and Facilites

8,6

People often mention about Grand Tjokro Premiere Bandung
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Family Friendly (319)
Variety (314)
Staff Friendliness (299)
Bedroom (286)
Ambiance (285)
Distance to City Center (276)
Taste (261)
Activity Option (253)
Room Space (252)
Bathroom (250)
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Traveler Reviews Grand Tjokro Premiere Bandung

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Customer reviews
Mariani
icon-Staycation
Staycation
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8,5
/10
Reviewed 22 hour(s) ago
A family-friendly hotel for a staycation. If you don't feel like leaving the hotel, kids can play on-site with a variety of games, while parents can hang out in the hotel cafe.
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R***a
icon-Leisure
Leisure
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9,7
/10
Reviewed 5 day(s) ago
Book the best studio room, suitable for bringing children because it is spacious and has a mini kitchen.
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Accommodation's Reply
27 Jan 2026
Dear Valued Guest, Thank you for your positive review. We are delighted to hear that our studio rooms are ideal for families, offering spacious accommodations and a kitchenette for a comfortable stay. We hope you and your family enjoyed your time at Grand Tjokro Premiere Bandung. We look forward to welcoming you again! Sincerely, The Management, Grand Tjokro Premiere Bandung
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P***i
icon-origin-TRAVELOKA
8,5
/10
Reviewed 6 day(s) ago
It's truly kid-friendly, even the breakfast menu is thoughtfully designed for children. The food is delicious, and the rooms are great too.
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Accommodation's Reply
27 Jan 2026
Dear Valued Guest, Thank you for your positive review. We are delighted to hear that our children's facilities, as well as our specially designed breakfast menu, made your stay enjoyable. We are also pleased to know that our food and rooms met your expectations. We hope to welcome you back to Grand Jokro Premier Bandung Hotel again. Sincerely, The Management Team, Grand Jokro Premier Bandung Hotel
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Estrelita M.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 6 day(s) ago
Very kids friendly and strategic so you can go everywhere
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Accommodation's Reply
27 Jan 2026
Dear Ms. Estrelita, Thank you for your positive review. We are delighted to hear that our child-friendly and conveniently located hotel provided you with a pleasant stay and made it easy to travel to various locations. We hope to welcome you back to Grand Jokro Premier Bandung again. Sincerely, The Management Team, Grand Jokro Premier Bandung
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Verified Traveler
icon-origin-TRAVELOKA
10,0
/10
Reviewed 6 day(s) ago
This hotel is very kid-friendly, with everything in place. It'll make your kids not want to leave.
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Accommodation's Reply
27 Jan 2026
Dear Valued Guest, Thank you for your positive review. We are delighted to hear that the children's facilities at the hotel made your children feel at home and didn't want to leave. We will continue to strive to provide your family with a memorable stay. We hope to welcome you back to Grand Jokro Premier Hotel Bandung again. Sincerely, The Management Team, Grand Jokro Premier Hotel Bandung
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Isnawati
icon-Business
Business
icon-origin-TRAVELOKA
6,2
/10
Reviewed 1 week(s) ago
While the facilities are child-friendly, the rooms, especially the mattresses and bed sheets and bed covers are dirty, brown, and itchy. The carpets are also dirty. The prayer room area on the 7th floor has smelly prayer robes, dirty carpets, and the bathrooms are not very clean.
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Accommodation's Reply
27 Jan 2026
Dear Mr. Isnawati, Thank you for your review and feedback. We sincerely apologize that the cleanliness of your room, particularly the mattress, sheets, bedspread, carpet, and bathroom, did not meet your expectations. We understand that cleanliness is crucial for our guests' comfort, and we apologize for any inconvenience you may have experienced. We have noted your feedback regarding the condition and cleanliness of the prayer room. Your feedback is very important to us, and we will immediately follow up on this cleanliness issue with our housekeeping and maintenance teams to ensure that our cleanliness standards are maintained. We appreciate your honesty, and we hope to improve the quality of our services and facilities to provide a better experience for your next stay. Sincerely, The Management Team, Grand Jokro Premier Hotel Bandung
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M***r
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6,6
/10
Reviewed 1 week(s) ago
The room was dirty, with cotton swabs left by the previous guest beside the bed. The room light was faulty, and even after being fixed, it took up sleep time and was very distracting. The Wi-Fi network was poor, and even my phone signal didn't reach the room. Wi-Fi should have been the solution, but the quality was lacking.
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R***a
icon-origin-TRAVELOKA
10,0
/10
Reviewed 1 week(s) ago
the best hotel in all aspects
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Z***l
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 1 week(s) ago
it's very crowded when swimming, but it's fun too
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E***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,7
/10
Reviewed 1 week(s) ago
Maintain and continuously improve the service...
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MANAN S.
icon-origin-TRAVELOKA
9,7
/10
Reviewed 1 week(s) ago
The food is very varied and kids friendly.
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1 people find it helpful
Dinda V.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
5,8
/10
Reviewed 1 week(s) ago
We just arrived at 22.00, which should have been a neat and clean room, but we arrived with a hairdryer hanging in front of the door. The room was dirty, there were still food left on the table, towels and footwear were not provided, the service was slow in handling things. Honestly, I was a bit disappointed staying here. Please pay attention to this from the hotel.
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h***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,8
/10
Reviewed 2 week(s) ago
Friendly staff. Friendly security. Parking is difficult and fills up quickly. If it's full, use the valet and the location is far. Many activities, there is a swimming pool, indoor playground, outdoor playground, cooking class, mini zoo. But everything is paid except the swimming pool. Minizoo 10,000-20,000 per animal. Cooking class 125,000. The outdoor playground is free but you have to buy socks 10,000. The indoor playground is around 80,000. So be careful not to expect all facilities to be free included.
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H***n
icon-origin-TRAVELOKA
6,2
/10
Reviewed 2 week(s) ago
Bad experience with valley system, suddenly car move far away from Hotel. Hotell need take a look who is guest stay long or not so make complicated situation Not recomended 🥲🥲
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
Everything is good except the receptionist is not friendly. Doesn't the hotel emphasize hospitality? Please improve the attitude towards customers.
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L***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6,6
/10
Reviewed 2 week(s) ago
For a hotel as large as the Grand Tjokro, the pool seems too small. The area around the pool is also crowded, making it uncomfortable. All amenities are paid. The rooms are quite comfortable and smell good, as the mattresses and bedcovers are sprayed with fragrance.
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1 people find it helpful
Accommodation's Reply
15 Jan 2026
Dear Valued Guest, Thank you for your review and feedback. We apologize for any inconvenience caused by the small size of the swimming pool and the crowding in the surrounding area. We greatly appreciate your suggestions and will use them to improve guest comfort. We also apologize if some paid amenities did not meet your expectations. Regarding the cleanliness of the rooms, we will continuously strive to maintain comfort and improve the quality of our service. We hope to welcome you back for a better experience at Grand Tjokro Premiere Bandung. Sincerely, The Management Team, Grand Tjokro Premiere Bandung
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I***a
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
Highly recommended.. For the second time, it's the main choice.. Children's swimming pool, playground, mini zoo, cooking class.. Great
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1 people find it helpful
Accommodation's Reply
15 Jan 2026
Dear Valued Guest, Thank you for your positive review and feedback. We are delighted to hear that our facilities, such as the children's pool, playground, mini-zoo, and cooking classes, have been extremely popular with you for the second time. We will continue to strive to provide your family with an unforgettable experience. We look forward to welcoming you back to Grand Tjokro Premiere Bandung again. Sincerely, The Management Team, Grand Tjokro Premiere Bandung
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Nirma I.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
Nice hotel, kids friendly, very recommended.
1 people find it helpful
Accommodation's Reply
15 Jan 2026
Dear Ms. Nirma, Thank you for your positive review and feedback. We are delighted to know that our child-friendly hotel provided your family with a memorable experience. We will continue to strive to provide the best service to your family. We hope to welcome you back to Grand Jokro Premier Bandung again. Sincerely, The Management Team, Grand Jokro Premier Bandung
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Dyah K. C.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
A very pleasant hotel, with a wide variety of food and delicious flavors. I was truly satisfied and would definitely return. Some facilities may need improvement, such as the room door being a bit difficult to open and close.
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Accommodation's Reply
15 Jan 2026
Dear Mr./Ms. Dyah, Thank you for your positive review and compliments. We are delighted to hear that you enjoyed the variety and flavors of our food, as well as your stay. We have noted your feedback regarding the difficulty in opening and closing the room door and will address this issue promptly to ensure the comfort of all our guests. We hope to welcome you back to Grand Tjokro Premiere Bandung again. Sincerely, The Management Team, Grand Tjokro Premiere Bandung
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A***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 week(s) ago
It's so much fun, because it's all in one hotel with all the activities. No need to leave the hotel.
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+5
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Accommodation's Reply
15 Jan 2026
Dear Valued Guest, Thank you for your positive review. We are delighted to hear that you enjoyed your stay and that our activities made you not want to leave the hotel. We will continue to strive to provide comprehensive and enjoyable facilities for all our guests. We hope to welcome you back to Grand Jokro Premier Bandung Hotel again. Sincerely, The Management Team, Grand Jokro Premier Bandung Hotel
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Number of reviews per page
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