Overall Ratings & Reviews Sumai Hotel Apartment

Overall the best, especially from all the employees who are always smiling and professional.

Good experience. Fast check in used trevaloka.

Very bad hotel apartment condition.

old building everything old, breakfast not to much but ok, location good, staff very friendly and helpful and parking ok but small space.

no bellboy, bad elevator, aircond mulfuntion

Everything goods. Thank you. Clean, luas, selesa

The room needs to be renovated because it is too old. Furniture needs to be replaced, beds and mattresses also need to be replaced, in conclusion all need to be replaced and renovated according to the current situation.

1. Aircond in the living room and in the bedroom with plenty of water. 2. The hole in the bathroom (part of the shower) is clogged, resulting in stagnant water.

seems that the hotel provide the last apartment with bad condition. didn't provide floor mat. only one key card provided and 4 TV channel. breakfast just so-so. hotel building not well maintained.

It's an old hotel. Clean but most utilities and structure are old. The price for me is overrated.

Old school hotel, horror, sheets smelling package hives again, very uncomfortable.

Staying ok, just internet speed should improve.

The apartment is so great. Good accommodation. Big room and enough for 10 adult to stay. Got a delicious breakfast and my family love it so much.

I had the most pleasant while staying here. the apartment was huge and super comfortable. Their receptionist were friendly and professional. Good services.

we chose suite room, but ended up with apartment. too big for a nite stay. room service was delicious. housekeeping didn’t start early in the morning as I needed to get my clothes to be ironed. breakfast was ok.

Unsatisfied with the room condition. I have suggestion for the hotel’s swimming pool. On the light in the pool so that it look more merrier

The rooms were old one (floor 1). the hot water not functionning in one of the toilet. the channel of tv also limited and not functionning initially. the towels were smelly. need to go by car to the beach.

Booked a room, however was offered an apartment. The gesture was thoughtful and appreciated. Unfortunately he rooms were awful; not that clean, bed/mattresses, linen were old and badly needed replacement. The sofa in the living room was in a sorry state. Not sure how old it was, but I definitely won’t use it in my living room! Hot shower was also in a bad condition. Utensils in the kitchenette were also awful, in fact I had to buy a steel scrubber and dish washing liquid to clean up the mess; old stains and rust, including in the electric kettle. Half of the lights were not functioning, both in the bedroom and living room. From my experience, lower rated hotels and budget hotels I had stayed in around KT were in better conditions. Food was not worth it! Both in selection and overall taste (Need to mention this, first time in my life I had seen flies, ants and little insects on food in a hotel! Desert section). It would be the first and last stay there for us. Sadly I did not take any photo.

quite nice stay but the swimming pool was dirty..there is shit and smelly pee in changing room..disgusting...the staff should monitor...the quality of pool water was bad...

The booked room is not the same as it can.