Grand Karawang Indah Hotel

Explore Grand Karawang Indah Hotel
8,6
Very Good
From 4.618 reviews
Provided by travelers on
Cleanliness

8,8

Room Comfort

8,7

Meal

8,5

Location

8,7

Service and Facilites

8,7

People often mention about Grand Karawang Indah Hotel
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Staff Friendliness (103)
Bedroom (102)
Accessibility (91)
Ambiance (91)
Distance to City Center (89)
Bathroom (88)
Room Space (87)
Hotel Area (85)
Taste (70)
Check-in/out Time (68)
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Traveler Reviews Grand Karawang Indah Hotel

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Customer reviews
Sisca L.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 50 minute(s) ago
I'm from Pekanbaru, it's comfortable in every way, clean, friendly staff, affordable price, I recommend the hotel, the breakfast is also delicious 👍🏻. Keep up the good service👍🏻
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A***a
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
the staff very friendly and spacious room
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Accommodation's Reply
15 Jan 2026
Dear Mr./Ms. A*a, Thank you for your kind review. The management of Grand Karawang Indah Hotel is very pleased to hear that our staff were very friendly and the rooms we provided were spacious. Your satisfaction is our top priority, and we hope to welcome you back again soon. 😊 Thank you. Sincerely, The Management of Grand Karawang Indah Hotel
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Verified Traveler
icon-origin-TRAVELOKA
8,2
/10
Reviewed 3 week(s) ago
Fast service, agile staff, affordable prices, worth the price
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Accommodation's Reply
03 Jan 2026
Dear Mr./Ms. G*t, Thank you for your kind review 🙏 The management of Grand Karawang Hotel is very pleased that you were satisfied with our prompt service, efficient staff, and reasonable prices. Your satisfaction is our top priority. We hope to welcome you back again in the future 😊 Thank you. Sincerely, The Management of Grand Karawang Indah Hotel
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Verified Traveler
icon-Transit
Transit
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 week(s) ago
Very comfortable, clean and not noisy... Even though it's close to the road
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Accommodation's Reply
12 Jan 2026
Thank you for your positive review. The management of Grand Karawang Indah Hotel is delighted that you were satisfied with the cleanliness and atmosphere of our hotel. Although the hotel is located near a main road, we strive to maintain a quiet atmosphere so that all guests can relax comfortably. We hope to welcome you back again in the future. 😊 Thank you. Sincerely, The Management of Grand Karawang Indah Hotel
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Muamar N. E.
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 4 week(s) ago
Very nice, clean, and highly recommended.
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Accommodation's Reply
29 Dec 2025
To Mr. Muamar N.E., “Thank you for your positive review 🙏 The management of Grand Karawang Indah Hotel is delighted to hear that you were satisfied with our cleanliness and service. Thank you also for your feedback. We hope to welcome you back again in the future 😊” Thank you. Sincerely, The Management of Grand Karawang Indah Hotel
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Nicky N. R.
icon-origin-TRAVELOKA
6,7
/10
Reviewed 5 week(s) ago
There is no lift, only manual stairs, cleanliness is poor, and the staff are not very friendly.
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1 people find it helpful
Accommodation's Reply
19 Dec 2025
Dear Ms. Nicky N.R., Thank you for your feedback. The management of Grand Karawang Indah Hotel apologizes for any inconvenience caused by the elevator facilities, cleanliness, and staff service. This feedback is of utmost importance to our management, and we will immediately evaluate and improve our service and cleanliness, as well as provide better training for our staff to ensure friendly and excellent service. We hope to have the opportunity to provide you with a better stay experience on your next visit. Thank you. Sincerely, The Management, Grand Karawang Indah Hotel
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Istianto
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 6 week(s) ago
Thank you, it's really great to stay here.
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Accommodation's Reply
12 Dec 2025
Dear Mr. Istianto, “Thank you very much for your positive review! As the management of Grand Karawang Indah Hotel, we are delighted to hear that your stay was a pleasant and enjoyable experience. We are always committed to providing the best service to all our guests. We hope to see you again on your next stay, Mr. Istianto!” Thank you. Sincerely, The Management of Grand Karawang Indah Hotel
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silvia k.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,4
/10
Reviewed 7 week(s) ago
I came to the hotel for a staycation with my husband. The hotel is located on a main road and is easily accessible. There are plenty of food stalls to the right of the hotel, and for under 300 rupiah, I think a standard room is perfectly fine. The pillows, sheets, and blankets are clean, hot water is available, cable TV works well, the AC is cool, and the staff is friendly. I'd definitely stay here again if I ever visit Karawang.
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Accommodation's Reply
07 Dec 2025
Dear Ms. Sylvia, Thank you very much for your positive review. We at Grand Karawang Indah Hotel are delighted that you and your husband felt comfortable during your stay at our hotel. Our hotel location, easy access, clean room and complete facilities are our top priority. We also appreciate the friendliness of our staff, which is a key motivation for our entire team to continue to provide the best service. We hope to welcome you back to Karawang when you visit Karawang. Thank you. Sincerely, 🤍 (Grand Karawang Indah Hotel Management)
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M***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,1
/10
Reviewed 8 week(s) ago
The hotel staff is very friendly, it's clean, and the food is good for the price. I'll come back again; it's good for my budget. The food is delicious.
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Accommodation's Reply
02 Dec 2025
Dear M*a. Thank you very much for your review and trust! 🙏. As the management of Grand Karawang Indah Hotel, we are very pleased to know that you are satisfied with the friendliness of our staff, the cleanliness of the hotel and the quality of the food prepared. We also thank you for evaluating our price and facilities according to your budget, this comment means a lot to us. We hope to welcome you back again on your next visit. See you again and wish you good health and success forever! 😊🌟 Best regards, Grand Karawang Indah Hotel Management
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Susi U.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 9 week(s) ago
Very comfortable, clean, no regrets at all.
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Accommodation's Reply
02 Dec 2025
Dear Ms. Susi U., Thank you very much for your positive review! 🙏. The Grand Karawang Indah Hotel Management is very pleased that Ms. Susi felt comfortable and satisfied with the cleanliness of the hotel. Your comments, Susi, are a driving force for us to continue to strive to provide the best service. We look forward to welcoming you, Susi, on your next visit. 😊 Best regards! 🌟 Grand Karawang Indah Hotel Management
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Verified Traveler
icon-origin-TRAVELOKA
10,0
/10
Reviewed 9 week(s) ago
Comfortable, strategic location, lots of food outside the hotel
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Accommodation's Reply
23 Nov 2025
Dear G*t.* "Thank you for staying with us and sharing your experience with us! We, the management of Grand Karawang Indah Hotel, are delighted that you found our stay comfortable and that you were impressed with our great location and the delicious food options available at the hotel. We hope to welcome you back again soon. See you soon!"* Thank you. Best regards, Grand Karawang Indah Hotel Management
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a***s
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,3
/10
Reviewed 9 week(s) ago
The bathroom light was too dim. Normally, when it's bright, there are lots of small ants in the room. Perhaps you could take a closer look. Other than that, everything was fine. This is my second stay here, and it's become my favorite hotel when I visit Karawang. Thank you.
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Accommodation's Reply
21 Nov 2025
Dear A*s, Thank you very much for your review and trust in choosing our hotel. Grand Karawang Indah Hotel is your favorite place to stay whenever you visit Karawang. We highly appreciate your feedback. On behalf of Grand Karawang Indah Hotel Management, we apologize for the inconvenience caused by the dim bathroom light and the small ants in the room. We have forwarded your feedback to our housekeeping and maintenance team for immediate follow-up action so that the room can be in the best condition again on your next visit. We are glad to know that your stay was still pleasant. Feedback like this helps us to continue to improve the quality of our services. Thank you once again for staying at our Grand Karawang Indah Hotel and we look forward to welcoming you back on your next visit. 🙂 Best regards, The Management of Grand Karawang Indah Hotel
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H***n
icon-origin-TRAVELOKA
10,0
/10
Reviewed 10 week(s) ago
The hotel is affordable and quite comfortable, the rooms are clean, the bathroom is quite large and well maintained. The only downside is that there is no elevator.
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1 people find it helpful
Accommodation's Reply
19 Nov 2025
Dear H*n, Thank you for your review and trust in choosing our hotel. The management of Grand Karawang Indah Hotel is very pleased that you are satisfied with our room, the cleanliness of our facilities and the price that meets your expectations. For the inconvenience caused by the lack of elevator, we apologize and thank you very much for your feedback. We will take this into consideration to improve and develop in the future. We sincerely hope to welcome you back again with an even better experience. Thank you and see you again! 🙏😊 Best regards, The Management of Grand Karawang Indah Hotel
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H***n
icon-origin-TRAVELOKA
10,0
/10
Reviewed 10 week(s) ago
I always stay here every time I go to Karawang, because the hotel is quite good, the rooms are clean, the bathroom is quite big and well maintained, the only downside is there is no elevator...
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Accommodation's Reply
19 Nov 2025
Dear H*n, Thank you very much for your review and trust in staying with us every time you stay at Karawang Hotel. As the management of Grand Karawang Indah Hotel, we are very pleased that you are satisfied with the cleanliness of the room, the quality of the bathroom and the facilities that we provide. Regarding the lack of an elevator, we apologize for any inconvenience this may cause. Your comments are very important to us and we will take them into consideration to improve our facilities in the future. We sincerely hope that you will come back to stay with us again and hope that you will have a better stay experience every time you come. 😊🙏. Thank you. Best regards, Grand Karawang Indah Hotel Management
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S***r
icon-Transit
Transit
icon-origin-TRAVELOKA
8,2
/10
Reviewed 11 week(s) ago
Honest review, when you first enter the room it smells of cigarettes, but the smell quickly disappears not long after the AC is turned on, the room & its facilities are quite okay, the price of food and beverages at the cafe is standard hotel prices but still reasonable, black coffee 10k, rental price 230 / night with a strategic location in Karawang city is really good, next to & across from the hotel there is Alfamart, all the staff are friendly (security, receptionist, OB, bellboy), highly recommended for those of you who want to stay in Karawang with a cheap price but not cheap quality of service.
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Accommodation's Reply
12 Nov 2025
Dear S*r., Thank you very much for your sincere and kind review! 🙏 As the management of Grand Karawang Indah Hotel, we are very glad that you felt comfortable with our services and facilities, including our convenient location and affordable price. We apologize for the initial inconvenience regarding the cigarette smell in the room — we will immediately take action to prevent it from happening again. 😊 We sincerely hope to welcome you back again and hope that you will have an even more memorable stay! 🌟 Thank you. Best regards, Grand Karawang Indah Hotel Management
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S***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
5,0
/10
Reviewed 11 week(s) ago
The hotel violates people's comfort, when we leave the room, the hotel rules tell us to leave the key, then in the morning when I have breakfast they come into the room where I was staying?
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1 people find it helpful
Accommodation's Reply
10 Nov 2025
Dear S*n, Thank you for your review. On behalf of the Management of Grand Karawang Indah Hotel, we apologize for the inconvenience you experienced during your stay. We understand that guest privacy is very important and this kind of incident should not happen. Regarding the room key deposit policy, this procedure is usually done for security and access control, but our staff is not allowed to enter guest rooms without permission or for no apparent reason. We will immediately follow up on this report by investigating and providing advice to the team on duty at the time to prevent this from happening again. We apologize again for the inconvenience caused. We hope to have the opportunity to improve our services and provide you with an even better experience on your next visit. Thank you. Best regards, Grand Karawang Indah Hotel Management
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C***a
icon-Business
Business
icon-origin-TRAVELOKA
8,2
/10
Reviewed 12 week(s) ago
Friendly and informative. Thank you ✨
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Accommodation's Reply
08 Nov 2025
Dear C*a, Thank you for your wonderful review! The management of Grand Karawang Indah Hotel is delighted that you were satisfied with our service and information. We hope to welcome you back again soon. Thank you. ✨ Best regards, Grand Karawang Indah Hotel Management
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C***a
icon-Business
Business
icon-origin-TRAVELOKA
8,2
/10
Reviewed 12 week(s) ago
All employees are friendly and responsive.
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Accommodation's Reply
08 Nov 2025
Dear C*a, Thank you for your review! We are delighted that you enjoyed your stay with us and look forward to welcoming you back again. Thank you. Best regards, Grand Karawang Indah Hotel Management
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R***s
icon-origin-TRAVELOKA
8,5
/10
Reviewed 14 week(s) ago
The service is okay, the prices are cheap but the food is quite good.
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1 people find it helpful
Accommodation's Reply
19 Oct 2025
Dear R*s. Thank you for your review and compliments. 😊 The management of Grand Karawang Indah Hotel is very glad that you were satisfied with our service and enjoyed the food we served. We hope you always enjoy your stay and look forward to welcoming you back again in the future! 🌸 Thank you. Best regards, Grand Karawang Indah Hotel Management
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Martha A. F.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,4
/10
Reviewed 14 week(s) ago
Very happy... I was pleased to be greeted by the friendly hotel staff, and the food was delicious. I will come back here again. I recommend it for office workers. Very good for meetings.
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Accommodation's Reply
19 Oct 2025
Dear Ms. Martha A.F., Thank you very much for your review. 😊 The management of Grand Karawang Indah Hotel is very pleased that you were satisfied and impressed with our hotel's service, food and meeting facilities. Your suggestions and feedback mean a lot to us. We sincerely hope to welcome you back with your colleagues the next time you visit! 🌟 Thank you. Best regards, Grand Karawang Indah Hotel Management
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